Lead Technology Delivery - PMO - (Toronto - Hybrid)

The Lead Technology Delivery - PMO at Capco is responsible for several critical functions including managing the overall program data and code quality delivery roadmap, ensuring code coverage, and driving team performance. This role demands coordinating with multiple delivery teams to support the functional roadmap while addressing both technical and non-functional requirements.

To be considered for the Lead Technology Delivery - PMO role at Capco, candidates should ideally have 8-10 years of technology delivery experience, alongside a strong background in hands-on development. Familiarity with presenting to executives, overseeing delivery dashboards, and guiding technical solution conversations is also essential.

In the role of Lead Technology Delivery - PMO, you’ll directly influence client success by implementing innovative technology solutions, overseeing critical delivery roadmaps, and resolving technology impediments that can hinder project progress. This proactive approach enhances clients' ability to adapt and thrive in a competitive market.

Capco offers a dynamic work environment that emphasizes collaboration, innovation, and career development. The Lead Technology Delivery - PMO role features a hybrid model allowing flexibility while engaging with a passionate team focused on delivering advanced solutions in financial services.

Success in the Lead Technology Delivery - PMO role requires excellent communication skills, the ability to guide teams through technology frameworks, strong analytical abilities for reviewing production logs, and the expertise to present comprehensive delivery insights to senior executives.

When answering, focus on specific projects where you successfully led technology delivery, detailing your responsibilities, challenges faced, and results achieved. Discuss your methods for managing teams, ensuring quality, and meeting client expectations.

Highlight your strategic approach to prioritization, which may include assessing business impact, stakeholder input, and return on investment. Share specific examples from past roles where your prioritization led to successful delivery.

Provide a concrete example demonstrating your problem-solving skills. Emphasize your analytical approach, collaboration with team members, and the outcome of your resolution to showcase your effectiveness as a leader.

Discuss your methods for fostering collaboration, accountability, and continuous improvement within your team. Mention how you monitor progress and motivate team members to meet their goals while supporting each other.

Explain your commitment to ongoing learning through industry events, webinars, and stay current on tech publications. Share how this affects your work, particularly in keeping your technology delivery strategies innovative and effective.

Describe your approach to crafting concise yet informative updates, using visual aids like dashboards to summarize progress effectively. Be sure to discuss how you tailor your communication based on the audience’s interests and knowledge levels.

Share a relevant experience that illustrates your understanding of technology governance. Highlight your approach to addressing challenges and ensuring alignment between technology solutions and organizational strategy.

Discuss how you seek feedback from your team and stakeholders, and how you incorporate it into your management practices. Share examples of how implementing feedback has led to performance improvements or project successes.

Provide insights into your conflict resolution skills by discussing a specific instance where you navigated team disagreements. Explain the steps you took to ensure collaboration and maintain focus on project goals.

Discuss the techniques you use for effective estimation, such as breaking down features into manageable tasks, involving the team in discussions, and using historical data as a guide to make accurate and reliable estimates.