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Center 3 (19075), United States of America, McLean, VirginiaLead AI EngineerOverview:At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent - along with our deep experience in machine learning - position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build.Team Description:The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact.In this role, you will:• Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One.• Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc.• Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, Nemo Guardrails, PyTorch, and more.• Invent and introduce state-of-the-art LLM optimization techniques to improve the performance - scalability, cost, latency, throughput - of large scale production AI systems.• Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One.The Ideal Candidate:• You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good.• Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production.• You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven.• You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enable you to see and exploit optimization opportunities that others miss.• You are a resilient trail blazer who can forge new paths to achieve business goals when the route is unknown.Basic Qualifications:• Bachelor's degree in Computer Science, Engineering, or AI plus at least 4 years of experience developing AI and ML algorithms or technologies, or Master's degree plus at least 2 years of experience developing AI and ML algorithms or technologies• At least 4 years of experience programming with Python, Go, Scala, or JavaPreferred Qualifications:• 6 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud)• Experience designing, developing, delivering, and supporting AI services• Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, or Golang• Master's degree in Computer Science, Computer Engineering, or relevant technical field• Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost• Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in productionCapital One will consider sponsoring a new qualified applicant for employment authorization for this position.The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.New York City (Hybrid On-Site): $201,400 - $229,900 for Lead AI EngineerSan Francisco and San Jose, California (Hybrid On-Site): $213,400 - $243,500 for Lead AI EngineerCandidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email toCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
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What You Should Know About Lead AI Engineer, Capital One

As a Lead AI Engineer at Capital One in Lake Grove, NY, you'll be at the forefront of innovation in the banking industry. Imagine transforming customer experiences with AI technologies that simplify interactions and provide real-time assistance! You’ll collaborate with a talented cross-functional team, including engineers, research scientists, and product managers, all dedicated to building advanced AI solutions. Your role will involve designing and developing AI-powered products that enhance how customers interact with the bank. With access to cutting-edge tools like AWS Ultraclusters and PyTorch, you'll contribute to creating scalable AI models that promote responsible banking practices. You'll also be responsible for establishing technical visions and roadmaps for foundational AI systems, driving their evolution in a way that delivers true value. We believe in creating a workplace where ideas flourish and innovation thrives, and your unique perspective will play a key role in shaping the future of AI at Capital One. If you have a strong foundation in engineering principles, a passion for AI, and the experience to back it up, this is a fantastic opportunity for you to make a significant impact and help us change banking for good!

Frequently Asked Questions (FAQs) for Lead AI Engineer Role at Capital One
What are the main responsibilities of a Lead AI Engineer at Capital One?

As a Lead AI Engineer at Capital One, your main responsibilities include partnering with cross-functional teams to develop AI-powered products, designing and supporting AI software components, and leveraging various AI technologies like AWS and Huggingface. You'll be tasked with inventing optimization techniques for large-scale production AI systems, significantly impacting how customers interact with our services.

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What qualifications do you need to apply for the Lead AI Engineer position at Capital One?

To qualify for the Lead AI Engineer position at Capital One, candidates should hold a Bachelor's degree in Computer Science, Engineering, or a related field along with at least four years of experience in AI and ML algorithms. Alternatively, a Master's degree with two years of experience is also accepted. Proficiency in programming languages like Python or Java is essential, alongside experience in deploying scalable AI solutions.

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What technologies does a Lead AI Engineer work with at Capital One?

A Lead AI Engineer at Capital One works with a variety of cutting-edge technologies, including AWS Ultraclusters, PyTorch, and VectorDBs. Thus, expertise in these tools, as well as familiarity with open-source AI technologies, is crucial for effectively developing and deploying AI models that enhance customer experiences.

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What is the ideal candidate profile for the Lead AI Engineer role at Capital One?

The ideal candidate for the Lead AI Engineer role at Capital One is someone passionate about building AI systems, has strong problem-solving skills, and stays updated with the latest AI research. You should have a solid technical foundation along with creativity and resilience to tackle big problems. A deep understanding of both hardware and software optimization is highly desirable.

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How does the Lead AI Engineer contribute to Capital One's mission?

The Lead AI Engineer plays a critical role in Capital One's mission by leveraging AI to bring humanity and simplicity to banking. By developing innovative, responsible AI solutions, you will help shape how customers interact with our services, ensuring that improvements align with both business goals and customer needs.

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Common Interview Questions for Lead AI Engineer
Can you describe your experience with AI technologies relevant to the Lead AI Engineer role?

In your response, highlight specific technologies you have worked with, such as AWS, PyTorch, or specific AI algorithms. Show your understanding of how these technologies impact the development and deployment of AI solutions. Offer examples of projects showcasing your technical skills and outcomes.

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How do you approach optimization challenges in AI systems?

Explain your systematic approach to optimization, using specific examples from past projects. Discuss techniques you've applied to improve performance, such as adjusting parameters or leveraging advanced algorithms. Emphasize your analytical skills and ability to make data-driven decisions.

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What is your experience in collaborating with cross-functional teams?

Provide examples of how you've effectively worked with diverse teams, including engineers and product managers. Discuss how you navigated differing perspectives, communicated technical details, and achieved common goals within a project timeline.

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What role does machine learning play in your development process?

Discuss how you integrate machine learning into your development cycle, from ideation to deployment. Share experiences where machine learning significantly impacted project outcomes, emphasizing the importance of aligning ML initiatives with business objectives.

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How do you keep up with the latest AI advancements?

Mention your methods for staying informed about breakthroughs in AI, such as attending conferences, following leading researchers, and participating in online courses. This illustrates your commitment to continuous learning and application of novel techniques in your work.

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Can you describe a successful AI project you've led?

Provide a detailed overview of a past project, focusing on your leadership role, challenges faced, and solutions implemented. Highlight the impact of the project and how your contributions shaped its success, ensuring you align your experience with Capital One's mission.

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What strategies do you employ to ensure responsible AI use?

Discuss your understanding of ethical AI principles and how you apply them in your work. Explain specific strategies for building transparency, fairness, and accountability into AI systems you develop to align with Capital One's values.

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How do you assess the performance of AI models?

Describe the metrics and methodologies you use to evaluate AI model performance. Explain how you implement monitoring and feedback loops to continuously enhance the model's accuracy, reliability, and efficiency over time.

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What do you foresee as future challenges for AI in banking?

Offer insights into how evolving technologies and customer expectations may challenge the banking sector. Discuss your thoughts on innovation, regulatory compliance, and how AI can navigate these potential challenges effectively.

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Why do you want to work at Capital One specifically?

Convey your enthusiasm for Capital One's innovative approach to banking and its commitment to using AI responsibly. Discuss how you resonate with the company's mission and values, and how you believe you can make a meaningful contribution to its AI initiatives.

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran

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Full-time, hybrid
DATE POSTED
December 8, 2024

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