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Manager, Technology & Cyber Risk

Manager, Technology & Cyber Risk

Tech Risk Guides (TRG) at Capital One are highly motivated tech and cyber risk management professionals with strong analytical, organizational, planning, strategic thinking, and communication skills. These skills allow us to gain insights, and act as a change agent to influence our tech and business partners. A successful candidate will be able to apply their Tech and Cyber risk management skills to identify, inform, and provide sound tech and cyber risk decisions. They are forward thinking, quick to adapt, and have a high degree of ownership in supporting their line of business. As a TRG within the ES Business Risk team, covering various lines of business, we are the first line of defense to ensure these lines of business are well-managed and avoid unnecessary risk. In this position, you will play a key role in ensuring the identification and management of our tech risk profile across the lines of business we support. 

What you’ll do:

  • Serve as a Tech Risk Guide within the Business Risk team supporting the Emerging Payments line of business

  • Build successful relationships within their line of business, business risk offices, and team members to help identify and understand the impact of technology risks on critical business processes and functions

  • Perform risk reviews during various processes such as Risk Control and Self Assessments (RCSAs), Process Level Assessments  (PLA), Exceptions, Issues and Events, LAUNCH Assessments, Targeted Risk Assessments to help identify and consult on risk mitigation activities.

  • Influence leaders within the lines of business, Business Risk Offices, Compliance, Cyber Security, second line risk organizations, and Internal Audit on key technology risks and actions needed

  • Conduct periodic risk reviews with the executives and support reporting for technology risk metrics 

  • Develop risk analysis, perform deep dive investigations, and drive specific risk initiatives to minimize risk posture and strengthen overall control suite effectiveness

  • Partner with tech leaders to ensure technical KRI/KPI’s are managed appropriately

  • Design and support internal risk and control governance processes

  • Identify and implement continual tech risk program enhancements based on industry standards and best practices in alignment with Capital One’s strategic risk direction

  • Support the Enterprise Services Risk (ESR), Business Risk organization by implementing new and innovative ideas

Basic Qualifications: 

  • Bachelor's Degree or military experience

  • At least 3 years of tech and cyber risk management experience

  • At least 2 years of Project Management experience

  • At least 2 years of experience managing multiple projects and initiatives

Preferred Qualifications:

  • 5 + years of tech and cyber risk management experience leading cross functional risk management projects in a public cloud based environment

  • 1+ years of experience managing risks, governance, and controls for technology, digital products, and solutions

  • 1+ years of experience with Risk Management frameworks, reporting and metrics within a public cloud based environments

  • CISA, CRISC, CISSP, CISM or other Industry Risk Professional Certification


At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Plano, TX: $144,000 - $164,400 for Manager, Cyber Risk & Analysis


 

McLean, VA: $158,400 - $180,800 for Manager, Cyber Risk & Analysis


 

Richmond, VA: $144,000 - $164,400 for Manager, Cyber Risk & Analysis


 

Chicago, IL: $144,000 - $164,400 for Manager, Cyber Risk & Analysis


 


 


 


 


 


 


 

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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$144000K
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What You Should Know About Manager, Technology & Cyber Risk, Capital One

Join Capital One as a Manager, Technology & Cyber Risk where you'll have the opportunity to work alongside a vibrant team of tech and cyber risk management professionals in Richmond, VA. As a key player in the Tech Risk Guides (TRG) team, you will bring your passion for risk management to the forefront, helping to navigate and mitigate technology risks across various business sectors. Your analytical and strategic thinking skills will shine as you collaborate with business partners to identify the impact of technology risks on their operations. You'll conduct risk reviews, support influential reporting for technology metrics, and lead initiatives that enhance our risk posture. What's more, you'll become a trusted advisor, influencing leaders across the business, ensuring that Capital One continues to operate safely and effectively. With responsibilities ranging from evaluating current technology risk profiles to implementing outstanding risk governance processes, each day is an opportunity to learn and make a significant impact. If you're a forward-thinker who thrives in challenging environments with a proactive attitude, this is the perfect role for you. You’ll not only strengthen your expertise in project management and governance but also contribute to the overarching mission of strengthening Capital One's digital services.

Frequently Asked Questions (FAQs) for Manager, Technology & Cyber Risk Role at Capital One
What are the primary responsibilities of the Manager, Technology & Cyber Risk at Capital One?

The Manager, Technology & Cyber Risk at Capital One is responsible for identifying, informing, and providing logical tech and cyber risk decisions. This includes performing risk reviews during processes like Risk Control and Self Assessments, influencing leaders about key technology risks, and developing risk analyses. You’ll build strong relationships within the business and collaborate with various departments to manage and mitigate tech risks effectively.

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What qualifications do I need to apply for the Manager, Technology & Cyber Risk position at Capital One?

To apply for the Manager, Technology & Cyber Risk position at Capital One, you need a Bachelor's Degree or military experience along with at least three years of tech and cyber risk management experience and two years of project management experience. Ideal candidates will also have certifications in risk management such as CISA, CRISC, or CISSP, and experience managing risks in a public cloud-based environment.

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What is the work environment like for the Manager, Technology & Cyber Risk at Capital One?

As a Manager, Technology & Cyber Risk at Capital One, you will experience a dynamic and inclusive work environment that encourages collaboration and innovation. You'll work as part of the Emerging Payments line of business, interacting closely with different teams and executives. Capital One champions a culture that promotes diversity, thereby creating an engaging atmosphere for personal and professional growth.

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How does Capital One support career advancement for Managers in Technology & Cyber Risk?

Capital One supports career advancement for Managers in Technology & Cyber Risk through comprehensive training programs, mentorship opportunities, and access to various projects that enable professional growth. The company emphasizes continuous learning and encourages employees to pursue certifications and further qualifications in their field, helping them grow both personally and professionally.

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What are the expected salary ranges for the Manager, Technology & Cyber Risk role at Capital One?

The expected salary range for the Manager, Technology & Cyber Risk role at Capital One in Richmond, VA, is between $144,000 and $164,400, based on the candidate's experience and qualifications. Additionally, this role offers the potential for performance-based incentives, including cash bonuses and long-term incentives, as part of the overall compensation package.

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Common Interview Questions for Manager, Technology & Cyber Risk
Can you describe your experience with tech and cyber risk management?

When answering this question, be specific about the roles you've held and your key achievements. Highlight your understanding of risk management frameworks, tools you've utilized, and any significant projects that showcase your tech risk management capabilities.

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How would you conduct a risk assessment for a new technology implementation?

Discuss the process you would follow, including identifying potential risks, evaluating the likelihood and impact of those risks, and recommending mitigation strategies. Providing an example from past experiences can strengthen your response.

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What strategies do you use to influence leaders within your organization regarding tech risks?

Influencing leaders requires effective communication and relationship-building. Share examples of how you've successfully advocated for risk management initiatives and how you present data and insights in a persuasive manner.

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What tools are you familiar with related to risk management and reporting?

Mention specific tools and software you have used for risk management, such as risk assessment tools, compliance software, or reporting platforms. Discuss how you leveraged these tools to drive decisions and outcomes.

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Describe a challenging tech risk issue you faced and how you resolved it.

Use the STAR method (Situation, Task, Action, Result) to outline a specific challenge. Emphasize the actions you took, the solutions you implemented, and the positive outcome that followed.

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How do you prioritize multiple projects in tech risk management?

Discuss your approach to project management. Highlight methods such as creating timelines, assessing project criticality, and utilizing project management tools to streamline your processes and ensure deadlines are met.

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How do you stay updated on industry trends in tech and cyber risk management?

Mention strategies for continuous learning, such as attending webinars, participating in industry conferences, engaging in professional networks, or subscribing to relevant publications that keep you informed on emerging risks and best practices.

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What role does collaboration play in managing tech risks effectively?

Emphasize the importance of teamwork in risk management. Discuss how collaborating with cross-functional teams enhances risk mitigation strategies, improves communication, and fosters a culture of shared responsibility.

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How would you assess the effectiveness of a tech risk governance process?

Explain how you would set criteria for evaluating governance processes, including compliance with established frameworks, feedback from stakeholders, and the overall impact on the organization's risk posture.

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What certifications do you hold in the field of technology and cyber risk?

Clearly list your certifications such as CISA, CRISC, or CISSP, and explain how each certification has contributed to your knowledge and effectiveness in managing tech and cyber risks.

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran

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DATE POSTED
April 19, 2025

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