Join Our Team as a Remote Online Chat Representative! As a Remote Online Chat Representative, you'll be the first point of contact for our customers, providing exceptional support and guidance through our live chat platform. You'll be responsible for answering questions, resolving issues, and providing information in a timely and professional manner.
Job Overview:
We are seeking a motivated and customer-focused individual to join our team as a Live Chat Agent WFH REMOTE. As a Live Chat Agent, you will be responsible for providing excellent customer service and support through our online chat platform. This is a full-time remote position based in Raleigh, NC, with a salary range of $14 to $24 per hour.
Responsibilities:
- Respond to customer inquiries and provide support through our live chat platform
- Assist customers with product information, troubleshooting, and issue resolution
- Maintain a high level of professionalism and customer service at all times
- Collaborate with team members to ensure customer satisfaction and resolution of issues
- Stay up-to-date on product knowledge and company policies to provide accurate information to customers
Requirements:
- Previous customer service experience in a chat or online support role preferred
- Excellent written communication skills and the ability to type quickly and accurately
- Strong problem-solving skills and the ability to think on your feet
- Ability to multitask and prioritize in a fast-paced environment
- High school diploma or equivalent required
- Must have a reliable internet connection and a quiet workspace for remote work
Please note that Captrust is an equal opportunity employer and complies with all applicable federal, state, and local laws regarding non-discrimination. We do not inquire about criminal backgrounds during the hiring process.
If you are passionate about providing exceptional customer service and are looking for a rewarding remote opportunity, we encourage you to apply for the Live Chat Agent WFH REMOTE position at Captrust. Join our team and help us deliver top-notch support to our valued customers!
$14 - $24 per hour
Join Abercrombie & Fitch Co. as an Assistant Manager, responsible for driving sales and leading a talented team in a dynamic retail environment.
Teramind is seeking a remote Support Engineer to enhance their user experience in Insider Risk Management and User Behavior Analytics.
Join our team in Lakeland as an Administrative Assistant to provide essential support in a dynamic office environment.
Join our Greenwood team as a Banking Center Associate II, providing top-notch customer service and managing banking transactions.
Join our team as a Client Success Advisor and leverage your insurance experience to foster client relationships and drive growth in a collaborative environment.
Step into a pivotal role at Clean Earth as a Senior Customer Service Representative, ensuring top-notch support in environmental waste management solutions.
Transform the customer journey as a Regional Manager of Customer Success at Aidoc, a leader in clinical AI solutions.
Join Coinbase as an IT Service Desk Engineer and contribute to the future of finance through exceptional technical support in a dynamic office setting.
Seeking a compassionate and organized Virtual Assistant to support the operations of our hospice care business remotely.
Become an Associate Banker at BMO, where you will deliver outstanding customer service and foster deeper client connections.
Join the Osceola Library System as a part-time Library Associate 2 to enhance the customer experience and support reading and learning in the community.
Join an award-winning healthcare team as a Telemetry Registered Nurse at Centinela Hospital Medical Center in Inglewood, CA.
Ent Credit Union is looking for Part-Time Member Service Representatives dedicated to delivering exceptional service to enhance member satisfaction and retention.
CAPTRUST Financial Advisors, headquartered in Raleigh, NC, is one of the largest independent retirement plan and investment advisory firms in the country.
7 jobsSubscribe to Rise newsletter