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Regional Sales Manager- St. Louis, MO Based

Who we are:

Hi! We’re Carbyne and we are on a mission to help emergency contact centers save lives every day. As the leader in emergency collaboration technologies, we’re building a platform that brings game-changing capabilities to people in crisis, such as live video, instant chat, and location tracking. Our platform unifies the flow of life-saving information to emergency contact centers, so they can handle emergencies faster than ever, and get to the right people, in the right place, at the right time. We currently provide services to over 400 million people in over eight countries worldwide, and partner with Google, Cisco, Amazon, and Microsoft to deliver life-saving technologies. Want to join our mission-driven team? Read on. 

Headquarters: New York City, New York

Current Headcount: 160 People and counting….

Carbyne Website

Recent Press

Techcrunch article: Carbyne raises $56M Series C

Want to join our mission-driven team? Read on.

 

About the role:

We're looking for a driven, ambitious, and results-oriented Regional Sales Manager to join our dynamic and growing organization, help drive strategy, and take a consultative approach to selling our solutions to public safety agencies. If you're forward-thinking, technically oriented, consultative, and know-how to create solutions for client challenges, you'll love this opportunity. 

As a Regional Sales Manager, you will be responsible for bringing on new business as well as working with our existing clients to expand the use of our different products.  You will sell directly to public safety accounts and work closely with our channels and partners to do the same. You'll articulate complex solutions, build and maintain Director-level relationships, and navigate across various decision-makers. You'll shape solutions to agency and stakeholder challenges, serving as their trusted advisor and change agent. 

Here’s what you’ll be working on:

  • Build long-term, strategic plans in collaboration with internal business partners to maximize clients' success with Carybne’s solutions while maximizing revenue; understand C-level initiatives at strategic clients and how Carbyne’s solutions map to those objectives
  • Engage clients through new and established relationships, build trust, and enable clients to benefit from Carbyne's platform and services
  • Develop and maintain product users and key decisions makers relationships to ultimately drive revenue growth
  • Ensure the voice of the customer is clearly heard
  • Help develop and implement strong value propositions and align value and ROI for clients based on their needs and key challenges
  • Drive key account capture and planning process, from inception through close as well as supporting peers in their respective initiatives
  • Oversee all territory account activities from prospecting and research to closing the deal and connecting the customer with professional services, if applicable
  • Timely and accurate business forecasting, keep management apprised of strategic accounts and gather intelligence on competitor activity

  • At least 3  years of demonstrated successful industry sales, with a focus on software, services, platform integration and/or network services (SaaS and cloud experience is a MUST)
  • Working with Partner resellers.
  • Experience managing large / strategic  accounts, long sales cycles, complex selling into large accounts, etc.
  • Existing and proven relationships with senior decision-makers within your designated territory
  • Demonstrated understanding of PSAP and stakeholder agency technology and service is a plus but not a requirement
  • Demonstrated understanding of contact center technologies and addressing modern challenges in the contact center
  • Proven experience in managing/owning territory for sales and/or consulting engagements
  • Experience in creating and executing long-term sales plans
  • Ability to clearly and directly articulate complex solution offerings
  • Strong technical orientation 
  • Self-motivated with a can-do approach - “create the solution” philosophy
  • Strong attention to detail, creative, open-minded, focused, and highly collaborative
  • Excellent communication and interpersonal skills
  • Ability to travel to customers as needed (up to 50% of the time)
  • Comprehensive medical, dental, and vision insurance
  • 401k, matching up to 4% of your salary
  • Parental Leave Policy
  • Unlimited vacation days
  • Sick days
  • Competitive options plan
  • Health and Wellness Benefits

 Our Promise:

Carbyne believes that every person has a right to equal employment opportunities without discrimination due to race, ancestry, place of origin, color, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, disability, pardoned record of offenses, or any other basis protected by applicable law.  We also strive for a healthy and safe workplace and strictly prohibit harassment of any kind.

With Carbyne, Every Person Counts. 

Note: We are unable to support employment visas at this time.

Average salary estimate

$100000 / YEARLY (est.)
min
max
$80000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Regional Sales Manager- St. Louis, MO Based, Carbyne

At Carbyne, we're on a life-saving mission, and we’re excited to invite a passionate Regional Sales Manager to join our team based in St. Louis, MO! As leaders in emergency collaboration technologies, we equip public safety agencies with exceptional tools like live video, instant chat, and location tracking. In your role as Regional Sales Manager, you'll be the driving force behind our growth strategy. If you're a people person with a knack for consultative sales, you'll thrive in this position! You’ll connect with both potential clients and existing accounts, knowing how to build strong relationships and showcase how our solutions can change lives. You will articulate complex service offerings to clients and navigate conversations with C-level executives, ensuring that you’re crafting optimal solutions tailored to their needs. You'll lead the charge on account management, from prospecting to closing deals, all while gathering valuable market intelligence. We're looking for someone with at least three years in software or service sales, ideally within the SaaS realm. Your success will depend on your ability to engage with decision-makers, navigate long sales cycles, and ultimately boost revenue for Carbyne while making a real difference in your community. With us, you won't just be selling; you'll be part of a team dedicated to enhancing emergency response systems worldwide. Ready to save lives while excelling in your career? Join us at Carbyne!

Frequently Asked Questions (FAQs) for Regional Sales Manager- St. Louis, MO Based Role at Carbyne
What does a Regional Sales Manager do at Carbyne?

As a Regional Sales Manager at Carbyne, you will focus on both developing new business and nurturing existing client relationships within public safety agencies. Your role will involve understanding client challenges, creating tailored solutions, and driving revenue through effective sales strategies. You'll need to navigate complex decision-making hierarchies and articulate our value propositions clearly to stakeholders.

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What qualifications are needed for the Regional Sales Manager position at Carbyne?

Candidates applying for the Regional Sales Manager role at Carbyne should possess at least three years of proven sales experience in software or services, particularly in SaaS and cloud technologies. A strong technical orientation and the ability to build relationships with senior decision-makers are critical to succeeding in this role.

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What kind of experience is beneficial for a Regional Sales Manager at Carbyne?

Relevant experience for a Regional Sales Manager at Carbyne includes managing large accounts and understanding complex selling cycles. Familiarity with public safety technology and contact center challenges can be advantageous, though it's not mandatory. What's essential is your proactive approach to engaging clients and driving account growth.

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What is the work culture like for a Regional Sales Manager at Carbyne?

At Carbyne, our culture is dynamic and mission-driven, emphasizing teamwork, creativity, and collaboration. As a Regional Sales Manager, you will work closely with various internal teams and external partners, making it essential to have excellent interpersonal skills and a team-oriented mindset.

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What benefits does Carbyne offer to the Regional Sales Manager?

Carbyne provides a competitive benefits package for the Regional Sales Manager role, including comprehensive medical, dental, and vision insurance, a 401k plan with matching contributions, unlimited vacation days, parental leave, and health and wellness benefits. We prioritize a supportive work environment to help our employees thrive.

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Common Interview Questions for Regional Sales Manager- St. Louis, MO Based
How do you approach selling in a consultative manner as a Regional Sales Manager?

To successfully sell in a consultative manner, I focus on understanding the unique needs of each client. I take the time to listen and analyze their challenges, allowing me to propose tailored solutions that align perfectly with their objectives, thus establishing trust and partnership.

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Can you describe your experience with long sales cycles and how you manage them?

Long sales cycles require persistence and strategic planning. I ensure regular communication with clients to keep them engaged, provide value at each touchpoint, and address any objections or concerns promptly. This approach helps me maintain momentum and ultimately close deals successfully.

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What strategies do you use to identify and approach key decision-makers?

I utilize a combination of research and networking to identify key decision-makers. This includes leveraging LinkedIn to connect with prospects, attending industry conferences, and participating in relevant seminars where these individuals are likely to be present, ensuring a personalized approach.

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How do you maintain relationships with existing clients as a Regional Sales Manager?

I prioritize regular check-ins and updates with existing clients to ensure their ongoing needs are met. By providing insights, resources, and updates relevant to their objectives, I cultivate long-lasting relationships and encourage upselling opportunities as clients grow.

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What has been your most significant achievement in sales?

One of my proudest achievements was expanding a major client account by 40% within a year. This involved understanding their evolving needs, offering additional services that improved their operations, and ensuring exceptional customer service to win their trust and loyalty.

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In your opinion, what is the most critical skill for a Regional Sales Manager?

The ability to communicate effectively is paramount for a Regional Sales Manager. Clearly articulating complex solutions and demonstrating their value to stakeholders can significantly influence purchasing decisions and foster long-term partnerships.

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Explain how you would handle a situation where a client is dissatisfied with their service.

In addressing a dissatisfied client, I would first listen to their concerns without interruption. I would acknowledge their feelings, investigate the issues, and work collaboratively to develop a solution. Ensuring they feel heard and involved helps restore their confidence in our services.

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What role does market research play in your sales strategy?

Market research is foundational in my sales strategy. It allows me to understand current trends, client pain points, and competitor actions, enabling me to tailor my pitches effectively and position our solutions as the best fit for prospective clients.

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How do you stay motivated during challenging sales periods?

During tough sales times, I remind myself of my goals and the impact my work can have on clients and communities. I also focus on small wins and milestones, seek support from my network, and adapt my strategies as needed, which helps keep my motivation high.

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What makes you a great fit for the Regional Sales Manager role at Carbyne?

My passion for enhancing public safety services, combined with over three years of experience in software sales, equips me well for the Regional Sales Manager position at Carbyne. My consultative approach helps build trust with clients, and my background in SaaS ensures I effectively communicate the value of our life-saving solutions.

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We’re on a mission to help emergency call centers save lives every day. Our platform unifies the flow of life-saving information to emergency call centers, so they can handle emergencies faster than ever, and get to the right people.

24 jobs
MATCH
VIEW MATCH
BADGES
Badge Rapid Growth
CULTURE VALUES
Mission Driven
Customer-Centric
Transparent & Candid
Rapid Growth
Dare to be Different
Casual Dress Code
Startup Mindset
Fast-Paced
BENEFITS & PERKS
Maternity Leave
Flex-Friendly
Some Meals Provided
Pet Friendly
Medical Insurance
Learning & Development
Dental Insurance
Commuter Benefits
Unlimited Vacation
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 12, 2025

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