Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy, and consent to receive emails from Rise
Jobs / Job page
Technical Writer image - Rise Careers
Job details

Technical Writer

Who We Are:

Hi! We’re Carbyne and we are on a mission to help emergency call centers save lives every day. As the leader in emergency collaboration technologies, we’re building a platform that brings game-changing capabilities to people in crisis, such as live video, instant chat, and location tracking. Our platform unifies the flow of life-saving information to emergency call centers, so they can handle emergencies faster than ever, and get to the right people, in the right place, at the right time. We currently provide services to over 400 million people in over eight countries worldwide, and partner with Google, Cisco, Amazon, and Microsoft to deliver life-saving technologies. Want to join our mission-driven team? Read on.

Headquarters: New York City, New York

Current Headcount: 200 People and counting….

Carbyne Website

Recent Press

Techcrunch article: Carbyne raises $56M Series C

About the Role:

Carbyne is looking for a Technical Writer to produce high-quality documentation that contributes to the overall success of our products.  This is a great opportunity for a skilled writer to join a small team in a rapidly expanding Startup company.

The Technical Writer will be responsible for documenting multiple products, in addition to collaborating on a number of other products and content areas.  S/he will interface with the designers, developers, customer service and operations team to publish quality documentation to tight deadlines.

Writing the documentation includes:

  • Responsibility for one or more products, including tracking development and keeping stakeholders updated.
  • Interviewing Product and developers to understand new features and how to use them.
  • Conforming to the company guidelines and documentation style.
  • Using JIRA and Perforce to investigate features and bugs.
  • Checking screenshots are correct for the current release and contain logical information, and editing the image if required..
  • Ideally translating to other languages (currently Spanish and Hebrew) using Phrase and Paligo. 

The writer will receive training from the Documentation Manager in Technical Writing for Carbyne customers, and in use of our documentation tools, such as Paligo and Phrase. 



Responsibilities:

  1. Work with product managers, product marketing, and engineers to create and maintain world-class documentation, such as User Guides, Release notes, UX writing (tooltips, captions, etc.)
  2. Deliver high-quality documentation, paying attention to detail
  3. Quickly grasp complex technical concepts and make them easily understandable in text and images
  4. Analyze current content and make improvements as necessary

  1. 3-5 years experience as a Technical Writer for both a technical and non-technical audience
  2. Technical Writing certification or equivalent demonstrable experience in journalism, instructional writing or a similar writing field.
  3. Excellent English writing skills.  
  4. Spanish writing skills -a strong advantage.
  5. Ability to communicate in Hebrew
  6. Graphic editing skills - experience with Figma an advantage
  7. Understanding of new technologies (Cloud, IoT, Mobile etc.)
  8. Experience in topic-based authoring- an advantage
  9. Experience in an Agile environment - an advantage
  10. Familiarity with Paligo, MadCap Flare, or similar CMS tools- an advantage
  11. Familiarity with content migration - an advantage
  12. Organized, with strong time management skills
  13. The writer needs to be proactive, comfortable with learning new software programs, organized, and committed to meeting deadlines.

Average salary estimate

$80000 / YEARLY (est.)
min
max
$70000K
$90000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

Similar Jobs
Photo of the Rise User
Seneca Holdings Hybrid Chantilly, Virginia, United States
Posted 13 days ago

An experienced Proposal Writer II is needed to create compelling, compliant federal proposals supporting Seneca Holdings' technical and business development initiatives.

Rocky Mountain Elk Foundation Hybrid Missoula, Montana, United States
Posted 2 days ago

Lead the creation of impactful editorial content as Bugle Editor for RMEF’s print and digital media focused on elk conservation and hunting heritage.

Foundry for Good Hybrid No location specified
Posted 3 days ago

Contribute to a mission-focused, self-funded company as an AI-Assisted Copywriter producing high-quality, SEO-optimized content at scale using advanced AI tools.

Photo of the Rise User

Sev1Tech is looking for a detail-oriented Cybersecurity Technical Writer to develop critical compliance documentation for CMMC Level 2 in a remote capacity.

Photo of the Rise User
hims & hers Hybrid No location specified
Posted yesterday
Dental Insurance
Disability Insurance
Vision Insurance
Equity
Paid Time-Off
Medical Insurance
Mental Health Resources
Paid Holidays
Company Retreats

Medical Content Reviewer needed to provide expert medical accuracy review of consumer health articles for Hims & Hers' wellness platform.

Photo of the Rise User
Posted 10 days ago

Sotheby's is looking for a highly motivated Temporary Proposals Writer to craft persuasive pitch documents for their high-profile auction consignments in New York.

Photo of the Rise User
Posted 13 days ago

Contribute as a User Acceptance Testing Technical Writer at Eurofins Scientific by delivering precise UAT execution and clear technical documentation supporting laboratory software solutions.

Photo of the Rise User
Informa Group Plc. Hybrid Boulder, Colorado, United States
Posted 11 hours ago

A Senior Digital Content Editor role at Informa to create strategic, SEO-driven content for the natural products industry and manage premium content initiatives.

Photo of the Rise User
Broadcom Hybrid USA-Colorado-Fort Collins-4380 Ziegler Road
Posted 7 days ago

A hybrid role focused equally on managing manufacturing system workflows and creating technical documentation within Broadcom's manufacturing division.

Photo of the Rise User
Posted 8 days ago
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Take Risks
Collaboration over Competition
Growth & Learning
Transparent & Candid
Customer-Centric
Social Impact Driven
Rapid Growth
Passion for Exploration
Dare to be Different
Reward & Recognition
Friends Outside of Work
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Conferences Stipend
Bias Training
Employee Resource Groups
401K Matching
Paternity Leave
Maternity Leave
Some Meals Provided
Social Gatherings

An experienced Technical Writer at Google, focusing on developing and maintaining comprehensive documentation for Technical Infrastructure and Cloud software projects.

Posted 2 days ago

An established auto auction company is looking for a skilled Condition Report Writer to generate detailed, high-quality vehicle condition reports onsite.

Photo of the Rise User
Cardinal Health Hybrid US-Nationwide-FIELD
Posted 7 days ago

A seasoned Medical Writer III is sought to develop high-quality clinical documents for Cardinal Health’s medical devices, ensuring compliance with global regulatory standards.

Photo of the Rise User
A.N. Publishing Hybrid 2 Astor Pl, New York, NY 10003, USA
Posted 12 days ago

Modern Treatise seeks a Remote International Middle East Reporter Intern to produce insightful columns on the West Indies from a Middle Eastern viewpoint.

We’re on a mission to help emergency call centers save lives every day. Our platform unifies the flow of life-saving information to emergency call centers, so they can handle emergencies faster than ever, and get to the right people.

26 jobs
MATCH
Calculating your matching score...
BADGES
Badge Rapid Growth
CULTURE VALUES
Mission Driven
Customer-Centric
Transparent & Candid
Rapid Growth
Dare to be Different
Casual Dress Code
Startup Mindset
Fast-Paced
BENEFITS & PERKS
Maternity Leave
Flex-Friendly
Some Meals Provided
Pet Friendly
Medical Insurance
Learning & Development
Dental Insurance
Commuter Benefits
Unlimited Vacation
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
January 5, 2025

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!