Cash Posting Specialist

Patient Account Services Representative

The Patient Account Services Representative will operate in the Residential facility. Under general supervision, performs a variety of complex clerical and accounting functions for patient billing, including verification of invoice information, maintenance of third party billing records, and resolution of a variety of problems. May handle cash items and accounts receivable posting. Perform administrative functions and assist with the coordination of office activities under the supervision of the Residential, CEO. Maintain the information flow of clerical functions in the office for revenue and accounting of patient accounts.

Essential Duties & Responsibilities:

• Review, maintain, reconcile, and process fiscal/account records and transactions related to patient accounts. This includes, but is not limited to daily cash receipts, building blank patient files for new admissions, managing worksheets for all calculations, extensions, and verifications related to record keeping for assigned patient’s accounts.
• Manage patient accounting functions within various systems.
• Ability to verify insurance benefits and billing information by terminal and/or telephone. Annotate accounts with insurance coverage and estimated patient shares, when required.
• Contact third party payers (insurance providers and state/federal agencies) for billing inquiries and resolution activities, as required per location.
• Maintain accurate accounts, i.e. required signatures, proper account annotation, current demographics, and correspondence.
• Perform tasks consistent with authorization and billing requirements, including maintaining concurrent authorizations as needed by locale and business need.
• Conduct follow-up calls and contact patients for payment of account or payment arrangements according to current policy.
• Prepare weekly production logs for self-pay clients, track self-pay balances, prepare late notices for delinquent accounts, and assist in obtaining and following up on patient histories.
• Serves as primary point of contact to any Collection agencies contracted to provide collection services to delinquent accounts, furnishing all requested patient information and monitoring payment progress on at least a monthly basis.
• Maintain confidentiality of patient records and accounting records.
• Respond appropriately to requests for information regarding accounts from payer, attorney, and others.
• Ability to handle stressful situations and interact with others.
• Must be present during working hours at the office for in person meetings and access to a computer without violating company policy.
• RTC - Patient Account Services Representative
• Assists with archiving discharged files.
• Assist with various administrative duties, as assigned by Residential Facility CEO.
• Support organizational and departmental philosophies, goals, and objectives and through own behavior lead and motivate others to do so.
• Keeps appropriate records as required by Company protocol and Federal and State Regulations.
• Support organizational and departmental philosophies, goals, and objectives and through own behavior lead and motivate others to do so.
• Participates in monthly Denial Management meetings scheduled for Residential Treatment Facilities, preparing relevant documents and creating action plans in conjunction with facility leadership
• Other duties, as assigned.

Qualifications:

• 
  Minimum age requirement of 18
• High school diploma or equivalent with at least 2 years prior experience in a medical office setting.
• Excellent customer service skills and professional public presentation skills, including telephone etiquette.
• Knowledge of medical insurance claims procedures and documentation.
• Knowledge of medical billing procedures.
• Proficient in basic PC skills. Microsoft Word and Excel preferred.
• Ability to maintain routine records and communicate effectively, both orally and in writing.
• Interpersonal skills that promote interdisciplinary collaboration and effective communication.
• Satisfactory references from employers and/or professional peers.
• Satisfactory criminal background check.
• Satisfactory drug screen.
• Self-directed with the ability to work with little supervision.
• Flexible and cooperative in fulfilling all obligations.
• Ability to understand and follow oral and written directions, establish and maintain effective working relationships with patients, program management, medical staff, counselors and peers.
• Ability to work with a diverse population and exhibit excellent customer service skills.

Benefits:

• Competitive salary
• Comprehensive benefits package including medical, dental, vision and 401(K)
• Generous paid time off accrual
• Excellent growth and development opportunities
• Satisfying and rewarding work striving to overcome the opioid epidemic

Here is what you can expect from us:

BayMark Health Services specializes in the treatment of opioid addiction. BayMark Health Services provides medication-assisted treatment services in a variety of modalities and settings through our divisions: BAART Community HealthCare, Health Care Resource Centers and MedMark Services, Inc. BayMark Health Services, also provides traditional primary health care services, as well as integrated primary care, in select locations.

BayMark Health Services is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic disposition, disability or veteran’s status or any other classification protected by State/Federal laws.