Operations Specialist Auditor - Digital Velocity

Description Bring your IT career and talents to CDW, where you can have a greater impact, be inspired by our mission and excited about your career and future.A Fortune 200 leader, we’re the driven professionals and technology experts companies turn to most to solve their IT challenges... The DV-Services Operations Specialist with a Financial Operations Focus provides a strategic partnership with assigned services management by operating their daily services business with precision and urgency. The incumbent in this role has a high degree of resourcefulness, is an excellent communicator, thrives in a fast paced and dynamic environment, and is process driven but flexible in approach. Key Areas of Responsibility • Enable all aspects of Services by acting as a liaison between Services departments, Sales departments, CDW clients, and our Trusted Partner Network in support of service delivery. • Provide full financial operations life-cycle support to customers and partners. • Run Audit Controls reporting monthly and report up to management on findings. • Ensure all available revenue recognition and costs is processed timely and accurately for month end. • Receive, interpret and advise services management on a multitude of business critical reports. • Below direct functions will depend on assigned duties, but could rotate as needed: • Customer Billing • Audit and ensure all customer billing is generated timely and accurately. • Audit new and completed projects for billing configurations and SoW compliance. • Partner/Vendor invoicing – AP Operational Support • Support the lifecycle of Partner engagement • Ensure PO’s are created timely as needed for Partners and Vendors within DV • Ensure all DV Partner invoices are verified and processed timely and accurately for payment • Act as point of escalation to assist and/or resolve customer, sales or partner satisfaction issues or questions. • Provide timely and accurate system approvals. • Initiate and approve financial documents for assigned customers or partners/vendors (invoices, credit memos, etc.). • Participate in tool and process improvement projects as requested. • Communicate financial operations methodology and other best practices to coworkers and partners as needed. • Collaborate with peers with the Finance team to remain up to date on systems and tools used for processing financial data. • Ensure the best practices are incorporated and shared. • Support DV Operations vision, goals, and strategies. • Contribute to business process documentation and optimization routinely. • Contribute to Financial Operations team. Education And/or Experience Qualifications • Bachelor’s Degree or equivalent experience required • 5 years of relevant professional experience or 3 years CDW experience Required Qualifications • Proficient in Microsoft Office applications • Provide forward thinking leadership at all times • Excellent written and verbal communication skills • Ability to excel in a dynamic and fast paced environment • Influential with others, tailoring communication to the needs of the target audience • Ability to balance multiple priorities simultaneously and adapt to the changing needs of the business while meeting deadlines. • Proven ability to proactively collaborate and build relationships, take initiative and creatively problem solve. • Ability and willingness to travel up to 25% or as needed to other CDW locations • Ability to understand, remember, and apply oral and/or written instructions or other information. • Ability to organize thoughts and ideas into understandable terminology. • Ability to multitask, organize and prioritize. • Ability to apply common sense in performing a job. • Ability to understand and follow basic instructions and guidelines. Ability to travel as needed. Preferred Qualifications • Experience with Professional Services Automation tools • Experience implementing process improvement projects • Project coordination or management experience • Demonstrate influence without authority • Ability to effectively resolve conflict with appropriate escalation. • Experience in a similar support role for a professional services organization preferred Who we are: CDW is a leading technology solutions provider to business, government, education and healthcare organizations across the globe.Our fingerprints can be found on technology inworkplacesof more than 250,000companies;from fresh-faced start-ups to international conglomerates. With the breadth of products and services we offer, there is no request too big or too small. What you can expect from us: Culture, coworkers, careers. CDW is not only the People Who Get IT but the People who get People. Our relationships are fueled by our deep expertise and grounded in the CDW Way. Our empowering leadership makes things happen and inspires their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together. At CDW, you’ll work with people who inspire you. People with positive, success-driven attitudes who you will learn from and forge strong relationships with. Bring your best true self—and your best ideas—to CDW. Because diverse perspectives bring forth better problem solving—and better solutions for our customers on a rapidly evolving technology landscape. Equal Opportunity Employer, including disability and protected veteran status Benefits overview: https://cdw.benefit-info.com