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Sales Solution Consultant - West

We exist for workers and their employers -- who are the backbone of our economy.  That is where Centivo comes in -- our mission is to bring affordable, high-quality healthcare to the millions who struggle to pay their healthcare bills.

The Sales Solution Consultant role sits within the Growth Enablement team. As a Sales Solution Consultant, you will collaborate with the Sales Executives as a strategic partner in the market to deliver the Centivo value proposition.

Responsibilities Include:

  • Serve as the internal project manager on regional pipeline to ensure deal clocks are accurate and deliverables from the Growth Enablement team and other stakeholders are delivered on time. This includes collecting, creating and packaging content and data for prospects.

  • Serve as the glue between Sales Executives and Growth Enablement to translate the deal strategy and other technical elements of a sale that the Growth Enablement team incorporates into the following:

    • Financial proposal with pricing/performance guarantees

    • Stop-loss coverage and pricing

    • Network details (geoaccess, network and disruption analyses)

    • Plan design modeling

    • Integration of specific programs/vendors

  • Support sales to ops turnover process to ensure smooth transition from sales to operations including plan design, integrations (when applicable), ASA/contracting, etc.

  • Partner with cross-functional teams (Markets, Product, Marketing) to answer technical product questions from brokers and employers

  • Share feedback with internal teams to improve the product and messaging to support growth within the market

Qualifications:

  • Bachelor’s degree required

  • 2+ years of relevant healthcare and/or employee benefits experience

  • Ability to travel and attend client meetings as necessary

Skills & Interpersonal Behaviors and/or Leadership Skills: 

  • Disciplined time management with ability to prioritize and organize own work to meet deadlines

  • Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying complex or technical information in a manner that others can understand

  • Ability to cultivate strong relationships and credibility with partner organizations; ability to coordinate and hold partners accountable for deliverables

  • Work through ambiguity and take on new or previously undefined task with enthusiasm

  • Advanced in using Excel and PowerPoint for sales presentations

  • Comfortable with and excited by working in an early-stage environment; entrepreneurial spirit willingness to roll sleeves up

  • Comfortable with ambiguity but ability to maintain a high level of detail

  • Strong interpersonal skills, establishing rapport and working well with others

What does Success look like?

  • Serves as a business partner for Regional Sales Executives to project manage pipeline and prospective clients

Work Location:

  • Remote; Preference to reside in Central or Mountain Time Regions

Values:

  • Resilient – This is wicked hard. There is no easy button for healthcare affordability. Luckily, the mission makes it worth it and sustains us when things are tough. Being resilient ensures we don’t give up. 

  • Uncommon - The status quo stinks so we had to go out and build something better. We know the healthcare system. It isn't working for members, employers, and providers. So we're building it from scratch, from the ground up. Our focus is on making things better for them while also improving clinical results - which is bold and uncommon.

  • Positive – We care about each other. It takes energy to do hard stuff, build something better and to be resilient and unconventional while doing it. Because of that, we make sure we give kudos freely and feedback with care. When our tank gets low, a team member is there to be a source of new energy. We celebrate together. We are supportive, generous, humble, and positive

Who we are:

Centivo is an innovative health plan for self-funded employers on a mission to bring affordable, high-quality healthcare to the millions who struggle to pay their healthcare bills. Anchored around a primary care based ACO model, Centivo saves employers 15 to 30 percent compared to traditional insurance carriers. Employees also realize significant savings through our free primary care (including virtual), predictable copay and no-deductible benefit plan design. Centivo works with employers ranging in size from 51 employees to Fortune 500 companies. For more information, visit centivo.com.

Headquartered in Buffalo, NY with offices in New York City and Buffalo, Centivo is backed by leading healthcare and technology investors, including a recent round of investment from Morgan Health, a business unit of JPMorgan Chase & Co.

Average salary estimate

$75000 / YEARLY (est.)
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$60000K
$90000K

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What You Should Know About Sales Solution Consultant - West, Centivo

Are you ready to dive into a vital role where your efforts make a difference in the healthcare landscape? Centivo is on the lookout for a Sales Solution Consultant to join our innovative Growth Enablement team in Buffalo. In this position, you’ll work closely with our Sales Executives, acting as a strategic partner to help communicate the value proposition of Centivo. You’ll become the connector – managing the regional pipeline and ensuring that all deliverables from our team are on point and timely. Your day-to-day will involve packaging critical content and data, crafting financial proposals, and providing essential operational support to ensure a smooth transition between sales and operations. Collaboration is key, as you’ll team up with cross-functional experts to answer any intricate product questions from brokers and employers alike. We’re seeking someone with a bachelor’s degree and at least two years of health care or employee benefits experience. If you have a knack for time management, exceptional communication skills, and a penchant for relationship-building, we want to hear from you! Let’s tackle the challenges of making healthcare more affordable together in a positive and resilient work environment where your contributions truly matter.

Frequently Asked Questions (FAQs) for Sales Solution Consultant - West Role at Centivo
What are the responsibilities of the Sales Solution Consultant at Centivo?

As a Sales Solution Consultant at Centivo, your primary responsibilities include managing the regional sales pipeline, ensuring deadlines are met for deliverables from various teams, and creating essential content and data packages for prospects. You will play a pivotal role in translating sales strategies into actionable plans while also partnering with internal teams to address technical product inquiries.

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What qualifications do I need to become a Sales Solution Consultant at Centivo?

To qualify for the Sales Solution Consultant position at Centivo, you need a bachelor’s degree and at least two years of relevant experience in healthcare or employee benefits. Additionally, strong time management, excellent communication skills, and the ability to foster relationships are crucial for success in this role.

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What skills are essential for a Sales Solution Consultant at Centivo?

Essential skills for a Sales Solution Consultant at Centivo include advanced proficiency in Excel and PowerPoint for creating sales presentations, exceptional verbal and written communication abilities, and a strong detail-oriented approach. Candidates should also demonstrate a talent for relationship-building and possess an entrepreneurial spirit to thrive in an early-stage environment.

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What does success look like for a Sales Solution Consultant at Centivo?

Success for a Sales Solution Consultant at Centivo is characterized by being an effective business partner to regional sales executives, maintaining clarity and structure in the sales process, and successfully managing prospective client engagements. Additionally, receiving positive feedback from both clients and internal teams regarding the quality and accuracy of deliverables is also a significant indicator of success.

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Can you describe the work culture for a Sales Solution Consultant at Centivo?

At Centivo, the work culture for a Sales Solution Consultant emphasizes resilience, positivity, and collaboration. Employees are supported in building an environment where feedback is given with care and kudos are shared freely. The team is collectively focused on developing innovative healthcare solutions that break away from the status quo, ensuring that their contributions are celebrated regularly.

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Common Interview Questions for Sales Solution Consultant - West
How do you manage multiple projects with tight deadlines as a Sales Solution Consultant?

When managing multiple projects with tight deadlines, it’s essential to prioritize tasks based on urgency and importance. Utilizing project management tools to track progress and setting short-term goals can help ensure deadlines are met. Communicating transparently with your team about any challenges will also help to find solutions quickly.

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Can you explain how to translate complex technical information for clients?

To explain complex technical information to clients, it's important to break down the information into simpler concepts using analogies when possible. Focus on how the information impacts them directly and invite questions to ensure understanding. The goal is to clarify rather than confuse, so maintaining an approachable demeanor is vital.

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What strategies would you employ to foster relationships with partners and team members?

Fostering relationships with partners and team members requires regular communication, active listening, and a collaborative spirit. Schedule one-on-one check-ins and team meetings to create a space for dialogue, and be proactive in offering assistance and recognizing contributions. Building trust is foundational, so being authentic and consistent is key.

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Describe a situation where you had to adapt to significant changes in a project.

In a situation where I had to adapt to significant changes, I quickly gathered my team to understand the new parameters and reprioritized our action items accordingly. By being open to change and encouraging input from all team members, I was able to facilitate a flexible strategy that allowed us to pivot without losing momentum.

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How would you approach creating a financial proposal for a prospective client?

Creating a financial proposal involves thoroughly understanding the client's needs and the specifics of the deal. I would begin by gathering all necessary data, analyzing it carefully to ensure accuracy, and structuring the proposal clearly. Highlighting Centivo's unique value propositions while aligning them with the client's expectations is crucial for a compelling presentation.

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What is your approach to improving existing workflows in a sales environment?

My approach to improving existing workflows in a sales environment involves soliciting feedback from team members, observing pain points during the processes, and suggesting data-driven adjustments that can streamline operations. Implementing small changes incrementally and measuring their impact can lead to significant enhancements over time.

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How do you keep yourself motivated in an early-stage environment?

To stay motivated in an early-stage environment, I focus on the bigger picture and the impact of our mission in healthcare. Celebrating small wins and collaborating with a passionate team helps maintain enthusiasm. Additionally, continuous learning and seeking new challenges keeps me engaged and invested in my work.

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What role does communication play in your work as a Sales Solution Consultant?

Communication is crucial in my role as a Sales Solution Consultant; it ensures that all stakeholders are aligned and informed. Effective communication facilitates better collaboration, helps in clarifying objectives, and mitigates misunderstandings. It sets the stage for building strong relationships with clients and internal teams.

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Can you give an example of how you've worked through ambiguity in a project?

In a project where ambiguity was prevalent, I addressed it by seeking clarity from other stakeholders on goals and expectations. I also documented everything to create a reference point. By remaining adaptable and maintaining open lines of communication, I was able to navigate uncertainties effectively and guide the project to successful completion.

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What initiatives would you take to gather feedback on Centivo's products from clients?

To gather feedback on Centivo's products, I would initiate client surveys and feedback sessions, ensuring that clients feel their opinions are valued. Regular follow-ups after implementations can provide insights into their satisfaction and areas for improvement. Additionally, creating opportunities for open dialogue can encourage clients to share their experiences freely.

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Centivo is a health plan administrator that connects self-funded employers and employees with healthcare. Centivo offers a large network, claims processing, and population health management to employers.

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Full-time, remote
DATE POSTED
December 8, 2024

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