Junior Network Analyst

Join Centorrino Technologies: Innovate, Grow, and Thrive with Us!

At Centorrino Technologies (CT), we’re more than just tech—we’re a community that goes beyond expectations. We’ve been recognised as a Great Place to Work in 2024 and one of the Best Places to Work Medium Size in Australia for 2024, with an outstanding eNPS score of 68. And we’re not stopping there. We're on a mission to redefine the customer experience, and we need a passionate Junior Network Analyst to join our Networks team in Australia.

The Junior Network Analyst is an entry-level position within the networking team, responsible for assisting in the monitoring, maintenance, and support of network infrastructure for clients. This role is suited to a motivated individual with a passion for networking technologies who is keen to learn and grow within a dynamic and fast-paced environment. Under the guidance of senior team members, the Junior Network Analyst will help ensure network performance, availability, and security across various environments. 

This role is designed to provide a foundational pathway into advanced networking roles. With training, certification support, and mentorship, the Junior Network Analyst will gain the experience needed to grow into a Network Analyst or Network Engineer position. 

What you'll do:

• Monitor and respond to network alerts using network monitoring tools. 
• Assist with troubleshooting network connectivity issues across LAN, WAN, and wireless environments. 
• Provide first and second-level support for network-related incidents and service requests. 
• Support the installation, configuration, and maintenance of network hardware and software (e.g., switches, firewalls, routers, and wireless access points). 
• Assist with network documentation, including diagrams, change records, and asset registers. 
• Participate in network upgrades, patching, and configuration changes under supervision. 
• Perform basic firewall and VPN configurations under the direction of senior engineers. 
• Collaborate with other technical teams to resolve cross-functional issues. 
• Maintain awareness of current networking technologies and best practices. 
• Ensure compliance with security policies, processes, and standards. 
• Contribute to knowledge base documentation and team learning resources. 

What you'll bring:

• Exposure to vendors such as Fortinet, Cisco, Ubiquiti, or Aruba. 
• Understanding of firewall configurations and VPN concepts. 
• Experience with monitoring tools 
• Basic scripting knowledge (e.g., PowerShell or Bash). 
• ITIL awareness or certification. 
• Tertiary qualification in Information Technology, Networking, or equivalent experience. 
• Basic knowledge of networking concepts such as IP addressing, routing, switching, firewalls, and wireless technologies. 
• Exposure to or understanding of network protocols (TCP/IP, DHCP, DNS, VLANs). 
• Experience with Microsoft Windows networking environments. 
• Strong problem-solving skills and attention to detail. 
• Excellent communication and interpersonal skills. 
• Willingness to learn and adapt to new technologies and challenges. 
• Ability to work both independently and as part of a team. 

Why You'll Love Working Here:

Our company is more than just a workplace, it's a hub of inspiration and creativity where employees love to work! Here's why:

• Hybrid working (for majority of our roles) with team anchor days to support collaboration.
• Extensive training and development opportunities that enable continual growth as part of your career planning.
• Extensive discounts and benefits to maximise your money.
• A choice of your IT equipment to maximise your success and access to cost-price tech for your personal needs.
• Fun team events to celebrate achievements and connect with colleagues outside work as part of our engaging culture.

CT celebrates diversity and enables every voice to be heard as we drive to create the world we want. Apply today and be part of a team that values innovation, inclusivity, variety and diverse backgrounds.

Note: A valid Vulnerable People / Working with Children Check (WWCC) and Police Check are required.