Charlie: Technical Program Manager

What We're Looking For:
Are you an energetic self-starter who wants to build something big and impactful from the
ground up? Do you get excited by taking on a big challenge? Charlie is building the future of
banking for the coming wave of millions of tech-comfortable retirees who deserve a bank
built from the ground up for their unique needs, a bank they don’t have to get in line for, a
bank that comes to them.

This role requires a deep and intuitive understanding of the FinTech space. As an early and
formative member of the Charlie team, you will play a leading role in creating a simple,
transparent and delightful banking experience for tech-comfortable retirees. You must know
the ins and outs of customer acquisition, understand the unique nuances of compliance, and
have an innate empathy for your banking customers. You will be working very closely with
Product, Marketing, Design, Operations, Customer Care, and Engineering. We are an
early-stage startup and we expect every member of our team to roll up their sleeves and do
what is needed to deliver an amazing customer experience.

You’d be joining a highly experienced group of founders including our CEO Kevin Nazemi, who
served as the Co-Founder and Co-CEO of Oscar Health (NYSE: OSCR), and a company
financially supported by some of the most respected FinTech Investors.

Responsibilities:
We are currently seeking a highly motivated and experienced Project Manager to join our
team and lead the launch of new products. You will play a critical role in driving the success
of our product launch initiatives, working closely with cross-functional teams and
stakeholders to ensure timely and efficient delivery.
● Develop and execute project plans for the launch of new products, ensuring alignment
with overall company strategy and goals.
● Collaborate with cross-functional teams to define project scope, timelines, and
deliverables.
● Monitor project progress, identify potential roadblocks, and proactively implement
solutions to ensure timely and successful delivery.
● Manage project budget and resources, ensuring efficient use and allocation.
● Communicate project updates and status to stakeholders, including senior leadership,
in a clear and concise manner.

● Identify and mitigate risks to project success and escalate issues as needed.
● Drive post-launch analysis and identify opportunities for product enhancement or
expansion.
Qualifications
● At least 3 years+ of project management experience leading complex product
development in a fast-moving, unstructured, or startup environment.
● Excellent verbal, written, presentation and interpersonal communication skills.
● Broad understanding of business processes, technology challenges, and
technical/business solutions.
● Experience in Agile, Scrum, and/or SAFe methodologies.
● Experience with JIRA
● A positive can-do attitude.
● Organized and results-oriented.
● A BA/BS degree.
Benefits
● Equity ownership.
● Competitive compensation.
● Medical, vision and dental coverage (US employees).
● 401k with company match (US employees).
● Three weeks of annual vacation and 8 observed holidays.

Our Ethos:
Treat every customer as if they were our parents. We value integrity and empathy and work
to earn the trust of our customers and community by the choices we make every day. Caring
for our customers is at the center of everything for us.