Senior Director of Product Management, Platform

About Certify:

At CertifyOS, we're building the infrastructure that powers the next generation of provider data products, making healthcare more efficient, accessible, and innovative. Our platform is the ultimate source of truth for provider data, offering unparalleled ease and trust while making data easily accessible and actionable for the entire healthcare ecosystem.

What sets us apart? Our cutting-edge, API-first, UI-agnostic, end-to-end provider network management platform automates licensing, enrollment, credentialing, and network monitoring like never before. With direct integrations into hundreds of primary sources, we have an unbeatable advantage in enhancing visibility into the entire provider network management process. Plus, our team brings over 25+ years of combined experience building provider data systems at Oscar Health, and we're backed by top-tier VC firms who share our bold vision of creating a one-of-a-kind healthcare cloud that eliminates friction surrounding provider data.

But it's not just about the technology; it's about the people behind it. At Certify, we foster a meritocratic environment where every voice is heard, valued, and celebrated. We're founded on the principles of trust, transparency, and accountability, and we're not afraid to challenge the status quo at every turn. We're looking for purpose-driven individuals like you to join us on this exhilarating ride as we redefine healthcare data infrastructure.

About the Role

Healthcare organizations face persistent challenges in provider data management, with practitioners navigating multiple systems to join a single payer network, leading to inefficiencies and compliance issues. This fragmented infrastructure drives up costs, delays network expansion, results in unpaid claims, and creates gaps in patient access. Certify is solving this by building the data infrastructure to power the next generation of provider technology, making healthcare more efficient.

We're seeking an experienced Senior Director of Product Management to lead our foundational product infrastructure teams, such as Core Services. This individual will oversee multiple critical product areas including Master Data Management, Shared-Services, Data Integration, to name a few.

Reporting to the SVP of Product, this role will lead a team of product managers to develop and execute the core technical strategy that powers Certify's provider data platform. The ideal candidate will have experience scaling product teams and technical platforms, with a proven track record in enterprise software solution, data infrastructure, and API development.

• Drive the product strategy and vision for Certify's core data infrastructure, platform services, and shared capabilities
• Align core product strategy with company objectives while advocating for technical excellence and scalability
• Establish a multi-year roadmap for the core platform that supports current business needs while positioning for future growth
• Champion enterprise-wide data strategy that drives product and business decisions
• Think strategically about the future of healthcare data infrastructure and craft plans to position Certify at the forefront

• Lead and develop a team of product managers focused on core infrastructure products
• Develop team members into the next generation of product leaders, including mentoring them on prioritization frameworks and effective product development practices
• Partner with the executive leadership team to adjust team structure to best meet company goals

• Drive complex, multi-team initiatives to build scalable, reliable, and cost-effective infrastructure
• Oversee the development of MDM capabilities, including entity resolution, survivorship rules, and lineage.
• Ensure core platform capabilities support the needs of all product lines and client-facing applications
• Lead the team to identify, prioritize, and resolve technical, functional, and business quality issues across product lines
• Guide the evolution of shared services APIs and infrastructure that enable rapid development of client-facing features
• Drive innovation in data quality, standardization, and integration practices
• Ensure products meet enterprise-grade requirements for security, compliance, and reliability

• Partner with Engineering leadership to drive long-term technical architecture decisions
• Work with leadership stakeholders on company-wide initiatives
• Collaborate across departments to ensure alignment on platform capabilities and roadmaps
• Advocate for resources necessary to deliver on core platform initiatives
• Influence senior leaders inside and outside the enterprise on innovative solutions

• Communicate strategic direction and organizational context to ensure alignment
• Present complex technical concepts to business stakeholders in consumable ways
• Clearly communicate features to senior leadership.
• Articulate the value of infrastructure investments in business terms
• Tie team-level metrics to organizational KPIs and strategy

• 10 years of product management experience in data-focused or enterprise software, with at least 5 years managing product managers
• Experience overseeing a large portfolio of products, particularly in data infrastructure, platform services, or enterprise APIs
• Proven expertise driving positive ROI for several products
• Track record of leading large-scale data infrastructure initiatives, including master data management, data integration, and shared-services
• Financial acumen with a demonstrated ability to educate others on financial impact of their products
• Experience building and scaling enterprise-grade infrastructure products
• Strong understanding of platform product development, APIs, and developer experiences
• Deep knowledge of data products, including data quality, integration, standardization, and governance
• Experience with AI/ML applications for entity-resolution and data management
• Background in scaling API-first products and developer platforms
• Exceptional communication skills with experience presenting to executive leadership
• Prior experience in a high-growth startup environment
• Bachelor's degree in Computer Science, Engineering, or related field; MBA or advanced degree preferred

• Experience in healthcare technology, particularly with provider data management, claims processing, or healthcare interoperability

• Curious: Passionate about driving efficiency and exploring technical challenges.
• High-agency: Eager to take ownership and make impactful decisions.
• Self-learner: Continuously developing new skills and keeping up with industry trends.
• Low-ego: A collaborative leader who values teamwork and shared success.
• Comfortable with ambiguity: Able to navigate uncertainty and find effective solutions.

• Impactful Work: Shape the development strategy at a growing SaaS company in the healthcare sector.
• Growth & Development: Opportunity to lead critical engineering functions with high visibility and influence.
• Collaborative Culture: Work in a supportive environment where innovation and efficiency are key drivers.
• Equity: A share in a rapidly growing company that is revolutionizing the healthcare data space.

At Certify, we're committed to creating an inclusive workplace where everyone feels valued and supported. As an equal opportunity employer, we celebrate diversity and warmly invite applicants from all backgrounds to join our vibrant community.