Job details
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Senior Customer Success Manager
Chainguard is looking for a Senior Customer Success Manager to be the primary point of contact for customers, ensuring successful onboarding, implementation, and adoption.
Skills
- Enterprise customer facing experience
- Domain knowledge in cybersecurity and software development
- Proactive decision-making and autonomy
- Entrepreneurial mindset
- Continuous personal and professional development
- High emotional intelligence and priority management
Responsibilities
- Lead customer onboarding process
- Advocate for customer needs internally
- Collaborate with different internal teams
- Manage and resolve customer issues
- Develop product expertise and educate customers
- Manage customer relationships and renewal opportunities
Benefits
- Equity/stock options
- Unlimited PTO
- Remote work with flexible coworking and team meetup opportunities
- Home office and internet stipend
- 100% health/dental/vision insurance coverage for you and your family
To read the complete job description, please click on the ‘Apply’ button
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FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
LOCATION
SALARY RANGE
$145,000/yr - $165,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
June 4, 2024
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