Change Management Consultant

Job Description Pacific Life is investing in bright, agile and diverse talent to contribute to our mission of innovating our business and creating a superior customer experience. We’re actively seeking a talented Change Consultant to join our Enterprise Change Enablement team in Newport Beach, CA or Omaha, NE (hybrid work schedule... As a Change Consultant, you’ll play a key role in Pacific Life’s growth and long-term success by supporting our Finance and Actuarial functions through transformational and/or strategic change initiatives. Your colleagues will include other Change Consultants, Organizational Design, Organizational Development, HRBPs, Internal Communications, Enterprise Program Office, and more. How You Will Make An Impact Networking and Influencing • Build partnerships and collaborate with key internal stakeholders, including strong relationships with initiative sponsors. • Influence the implementation of the full change management strategy and plans. • Partner with Internal Communications lead to align on key messaging and change communications and to ensure alignment with enterprise-wide initiatives. • Advocate for and drive change management best practices within organization. Change Management Core Responsibilities Include (but Not Limited To) • Case for Change and Sponsor Assessment • Change Readiness Assessment • Stakeholder Analysis • Change Impact Analysis (including from-to behavior identification) • Measurement Strategy and Plan (including defining/measuring success metrics and monitoring adoption progress post go-live) • Resistance Management Plan • Change Training Plan (including utilizing your assessments and analyses to propose high-level solutions per audience group) • Communications Plan (in partnership with Internal Communications to develop customized change messaging that is clear, compelling, and consistent to drive awareness, excitement and advocacy for various audiences; ensure leaders are equipped with tools to deliver customized communications; ensure messaging content and timing is aligned with complementary initiatives.) • Demonstrate a strategic vision that connects initiatives and work to continually align the changing business needs. • Evaluate, measure, and manage stakeholder readiness and adoption to enable speed of adoption and achieve business ROI. • Proactively engage with the initiative’s sponsors and senior leaders to coach and consult. • Partner with Organizational Development Consultants and/or HRBPs to facilitate leader/manager/supervisor coaching and intervention needs. • Partner with initiative program or project members to integrate change management activities into project plans; promote the use of change enablement tools and processes; drive change strategy effectiveness while minimizing disruption. • Identify and utilize networks of key influence rs to promote quicker adoption. Processes & Resources • Apply our Enterprise Change Enablement team’s structured methodology to provide strategic and tactical plans that help you consistently manage our change portfolio and achieve enterprise/division objectives. • Engage with Community of Expertise to drive standardization of artifacts, methodology adoption, consistent approach, and deliverables. The Experience You Will Bring • Smartsheet, MS Office 365, SharePoint config capabilities, Workday • Strong, deep experience managing the people side of change for moderate and complex enterprise initiatives using change management principles, methodologies, and tools (8+ years) • Significant experience with large scale, complex organizational change efforts involving new leaders, roles, responsibilities, and mindsets. • Deep understanding and a solid appreciation for what affected audience groups require in order to transition from a current to future state. • Excellent active listening and communication skills – both written and verbal with a demonstrated ability to strategize and develop innovative, compelling messaging for diverse audiences. • Proven ability to coach and influence senior leaders to be effective sponsors. • Self-starter who can consistently manage up, is well organized, can effectively execute on time with minimal guidance, and deliver quality change management artifacts. • Displays a clear growth mindset that enables you to adapt and grow. What Will Make You Stand Out • Prosci certified. • Advanced Smartsheet capabilities • Data-driven and analytical storytelling • Experience in the insurance industry, Finance, and/or Actuarial • Background in organizational development • Adaptable, activator, strategic, driving best-in-class services and deliverables • Influential change leader who can adapt rapidly to new developments and changing priorities You belong at Pacific Life At Pacific Life we are committed to a culture of belonging, a space where all employees are empowered to be authentic. One way we cultivate an inclusive culture is through our employee connection groups. The purpose of these employee-led groups is to offer a place to build community, connection, camaraderie, and a sense of belonging. Each…