Customer Support Representative

Chewy, the olie seller of pet supplies, has multiple opeigs for Customer Support RepresetativeChewy, the leadig pet pharmacy i the US, is i search of a Customer Service Associate to be a part of their extraordiary team. You will work with a group of skilled ad ethusiastic idividuals, who are committed to providig pet owers a exceptioal, uforgettable, ad cosistet experieceThere are various factors why idividuals opt to pursue ad remai workig with Chewy. These factors iclude the competitive pay scale, icredible perks, a costructive culture, ad most importatly, the opportuity to delight pets, pet parets, ad pet parters. We are kee to welcome applicatios ad itroduce more brilliat prospects to youReasos why this compay is a attractive workplace:• Attractive compesatio packages, alogside impressive perks, are a crucial compoet of a compay's recruitmet strategy• Your aim should be to achieve excellece i all your edeavors ad edeavor to take great pride i your accomplishmets• Our orgaizatio fosters iclusivity, esurig that your cotributios ad aptitudes are esteemed, ad your loyalty ad efforts are rewarded.The resposibility of deliverig exceptioal healthcare ad welless services lies with our team, ad it will be imperative for you to lead ad urture a work culture that prioritizes costat ehacemet, excellece, ad customer satisfactioUlock your complete capabilities with the power to costruct ad expad!Activities You'll Egage I:• Provide direct support to pharmacy customers that reach out to Chewy across various commuicatio chaels. This will maily ivolve receivig iboud calls ad respodig to other forms of correspodece.• Coduct research ad egage i problem-solvig i order to idetify suitable solutios for the cliets eeds. Follow up as ecessary to esure the resolutio of ay issues.• Exceed customer expectatios by deliverig outstadig service. Our goal is to fid idividuals who ca go beyod just takig orders or readig scripts ad establish strog coectios with customers. Idividuals who ca thik critically to offer effective solutios while maitaiig a uwaverig commitmet to safety ad regulatio are who we seek.What You'll Need• A miimum of oe to two years of experiece i a role that revolves aroud caterig to cliet eeds• Excellet commuicatio skills• The capacity to hadle multiple tasks ad problem-solvig is of utmost sigificace• Possessig the capability to adjust work hours ad put i extra time if ecessary• Arrive with a midset of givig your all!At Chewy, we prioritize equal opportuities ad prioritize diversity ad iclusio amogst our team members. We appreciate ad value idividuals from all walks of life.About Role: A Customer Service Represetative at Chewy plays a pivotal role i esurig a positive ad seamless experiece for pet owers ad customers. Charged with hadlig iquiries, cocers, ad providig assistace, these professioals leverage their commuicatio skills ad product kowledge to address customer eeds effectively. Chewy's customer service team is kow for its dedicatio to deliverig exceptioal service, ofte goig above ad beyod to resolve issues promptly ad build lastig relatioships with customers. Whether assistig with order iquiries, offerig product recommedatios, or resolvig shippig cocers, Chewy's Customer Service Represetative are committed to fosterig a customer-cetric eviromet, reflectig the compay's emphasis o pet care ad satisfactio.For ay iquiries about your applicatio, please reach out to HR@chewy.com.