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Supply Chain Backorder & Allocation Specialist

SummaryGENERAL SUMMARYThe Supply Chain Backorder & Allocation Specialist is responsible for managing backorders and product allocations associated with product shortages that require product substitutions or the need for permanent product replacement. This position prepares monthly reports related to product substitutions and product allocations and works with vendors and manufacturers to assist in securing replacement product while minimizing cost. Reports to the Purchasing and Contracts Manager.Essential Duties And Responsibilities• Acts as a liaison between Supply Chain and clinical areas to resolve product backorders and allocations.• Gains approval from clinical staff for product substitutions and replacements due to backorders, recalls, and product discontinuations.• Serves as a member of the Value Analysis Committee; provides monthly reports related to product allocations, substitutions, and replacements.• Works with vendors and manufacturers to identify substitute and/or replacement products while minimizing cost increases on substitute and/or replacement products.• Works with vendors and manufacturers to secure product that is on allocation.• Provides recommendations to Supply Chain and clinical leadership for conserving product or the need for additional storage related to the need to increase inventory for limited product availability.• Provides regular updates to the Purchasing and Contract Manager.• Performs all other duties as assigned.LICENSES AND/OR CERTIFICATIONS• Required Licenses and/or Certifications• None required.• Preferred Licenses and/or Certifications• None preferred.Minimum Education And Experience Requirements• Required Education and Experience• Associate’s degree in Supply Chain Management, Logistics, Business, or a related field from an accredited university or college required.• At time of hire, a record of completion for all education, licenses, training and/or certifications is required.• Preferred Education and Experience• Bachelor’s degree in Supply Chain Management, Logistics, Business, or a related field from an accredited university or college preferred.• Two years healthcare related experience preferred.• Enterprise Resource Planning (ERP) system experience preferred.• Required Knowledge, Skills, and Abilities• Demonstrates fundamental understanding of Supply Chain, Logistics and/or Materials Management foundational principles.• Proficient with MS Office to include Microsoft Word, Microsoft Excel, and Microsoft PowerPoint.• Proven customer support skills with a focus on customer quality customer service.• Robust verbal, written, and interpersonal skills with the ability to interact with diverse individuals.• Highly motivated, enthusiastic team player who takes initiative.• Strong organizational skills with attention to detail and commitment to accuracy.• Excellent time management skills with the ability to shift priorities, work independently and in a group setting, prioritize work and problem solve in a fast paced, fluid environment.WORKING CONDITIONSNormal office environment with little exposure to excessive noise, dust, temperature and the like, lifting up to 40lbs.Physical RequirementsClick here to view physical requirements.Additional InformationCHKDHS is an Equal Opportunity Employer.• Equal Employment Opportunity is the Law - click here for more information• Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, gender identity, national origin, sexual orientation, veteran status, or any other status protected by federal, state, or local law. If assistance is needed, please reach out to us at TalentTeam@chkd.org
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What You Should Know About Supply Chain Backorder & Allocation Specialist, Children's Hospital Of The King's Daughters

As a Supply Chain Backorder & Allocation Specialist at a leading healthcare provider in Norfolk, VA, you will play a crucial role in managing product shortages and ensuring that our clinical staff have access to necessary supplies. This position focuses on resolving backlog issues and making sure that product allocations meet the needs of various departments. You'll be the key liaison between the Supply Chain team and clinical areas, working closely with vendors and manufacturers to secure alternative products that adhere to budget constraints. Your expertise will be vital in preparing monthly reports detailing product substitutions, allocations, and recommendations for increasing inventory where necessary. In this collaborative environment, you'll have the chance to influence our Value Analysis Committee with your insights and foster relationships that prioritize cost-saving and quality service. If you're passionate about problem-solving and creating efficient supply chains, this is the position for you!

Frequently Asked Questions (FAQs) for Supply Chain Backorder & Allocation Specialist Role at Children's Hospital Of The King's Daughters
What are the main responsibilities of a Supply Chain Backorder & Allocation Specialist at this company?

The Supply Chain Backorder & Allocation Specialist is responsible for managing backorders, ensuring that shortages are addressed promptly. They act as a liaison between clinical staff and Supply Chain, gaining necessary approvals for product substitutions while reporting monthly on product allocations and working closely with vendors to minimize costs associated with replacements.

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What qualifications are needed to apply for the Supply Chain Backorder & Allocation Specialist position?

To qualify for the Supply Chain Backorder & Allocation Specialist role, candidates are required to have at least an associate's degree in Supply Chain Management, Logistics, Business, or a related field. Two years of healthcare-related experience and familiarity with ERP systems are preferred.

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How does the Supply Chain Backorder & Allocation Specialist support clinical staff?

The specialist supports clinical staff by resolving product backorders, obtaining approvals for product substitutes, and securing replacement products as needed. They ensure that all departments receive the supplies necessary for optimal patient care, even during product shortages.

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What skills are important for success as a Supply Chain Backorder & Allocation Specialist?

Key skills for the Supply Chain Backorder & Allocation Specialist include strong organizational capabilities, proficiency in Microsoft Office, excellent communication and interpersonal skills, and the ability to prioritize tasks effectively in a fast-paced environment.

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What is the work environment like for a Supply Chain Backorder & Allocation Specialist?

The work environment for the Supply Chain Backorder & Allocation Specialist is a normal office setting with minimal exposure to excessive conditions. The role requires lifting items up to 40 lbs, while focusing on various supply chain operations in a supportive team atmosphere.

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Common Interview Questions for Supply Chain Backorder & Allocation Specialist
Can you explain how you would handle a backorder situation?

When facing a backorder situation, I would first assess the extent of the backlog and prioritize the most critical items. Next, I would communicate with vendors for possible alternatives and work with clinical staff to obtain necessary approvals for substitutions. Keeping all parties informed is key to minimizing disruptions.

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What strategies do you use for managing product allocations?

I focus on clear communication with both vendors and internal teams about current inventory levels and anticipated needs. I utilize reporting tools to keep track of allocations and develop strategies to ensure optimal distribution of products while considering cost management.

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Describe a time when you had to negotiate with a vendor. What was the outcome?

I once negotiated with a vendor on pricing for a substitute product due to a shortage. By presenting data on our purchasing history and market rates, I was able to secure a better deal that reduced our costs without compromising product quality.

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How would you prioritize tasks in a fast-paced environment?

In a fast-paced environment, I utilize a priority matrix to categorize tasks based on urgency and importance. I remain flexible, regularly reassessing priorities as new information arises, ensuring that critical needs are met first while delegating when possible.

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What role does data analysis play in your job?

Data analysis is crucial for determining trends in product usage, forecasting future needs, and reporting on the status of backorders and allocations. Analyzing this data allows me to make informed decisions and recommendations to improve efficiency.

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How do you ensure compliance with purchasing policies?

I ensure compliance by staying updated on company policies and training materials. I also implement checks during the purchasing process and maintain thorough records to confirm that every transaction aligns with our guidelines and regulations.

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What experience do you have with ERP systems?

I've used ERP systems to manage inventory levels, track purchasing orders, and generate reports. My experience includes training staff on system usage to enhance compliance and accountability within supply chain processes.

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What is your approach to building relationships with clinical staff?

I believe in proactive communication and availability to build strong relationships with clinical staff. Regular check-ins and being responsive to their needs not only fosters trust but also facilitates smoother operations and faster resolutions of product issues.

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How do you handle disagreements with team members?

I handle disagreements by approaching the situation with an open mind and a focus on collaboration. I aim to listen to their perspectives thoroughly and work together to find common ground, keeping our goals aligned.

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Why do you want to work as a Supply Chain Backorder & Allocation Specialist?

I am passionate about logistics and supply chain management, particularly in a healthcare setting. The opportunity to ensure that essential medical supplies are available where they are needed most aligns with my values and professional goals.

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We strive to: -Deliver excellence in quality and service as we continually measure and improve our outcomes; -Evolve and enhance services in response to the needs of children and the advancement of science; -Educate the next generation of leaders ...

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Full-time, on-site
DATE POSTED
December 11, 2024

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