Director, Product Management (Growth)

About the role

We’re looking for a Director of Product with an exceptional user-centric consumer product approach and business mindset to lead the Growth Adoption space, primarily responsible for converting prospects to members with primary account relationships.. This role is at the heart of our growth strategy, requiring a blend of creative thinking, analytical prowess, and leadership skills to drive product initiatives that attract and retain members. This product leader will be on the cross-functional growth leadership team and will be responsible for delivering product led growth to Chime via new member experiences & referrals. We care about building a team of people who get excited about rolling up their sleeves, understanding our members, and helping further our mission of creating financial peace of mind 💚 

Product Managers at Chime are cross-functional leaders, charting the course not just for the technology and member experience, but for the success of our entire business. You’ll collaborate with a team of passionate Product Managers, Designers, Engineers, Analysts, Risk Partners, and Researchers, as well as many other cross-functional partners. Together you will uncover member problems & business opportunities, build strategy, develop roadmaps, and deliver new member-value by helping millions of Americans get ahead. 

The base salary offered for this role and level of experience will begin at $207,000 and up to $307,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

In this role, you can expect to

• Lead a team of passionate and capable Product Managers to improve the member experience from sign-up to conversion of primary accounts
• Develop and evangelize an adoption & growth product strategy 
• Partner with marketing to effectively maximize our growth while minimizing CAC
• Be both data-informed and member-centric in your approach

To thrive in this role, you have

• At least 5-7 years product leadership experience in consumer technology companies
• An owner’s mindset - you don’t shy away from the hard stuff, and dig in to the gritty details to get to the bottom of problems
• Ability to communicate and inspire at scale
• Experience designing intuitive mobile user interfaces and executing product plans 
• Experience in rapid experimentation for data-driven product iteration 
• Experience conducting user research to inform product strategy and solution design
• Strong analytical skills and experience with tools for doing data analysis
• Empathy for users and a drive to discover and resolve their pain points
• Experience at a fast-growing startup in a cross-functional environment
• Passion for our mission: helping members financial peace of mind
• Strong collaboration in team environments but also able to act quickly as the decision-maker

A little about us

We created Chime because we believe everyone deserves financial peace of mind. By eliminating unnecessary fees and helping people grow their savings automatically, we’ve empowered millions of Americans to take control of their finances. 

Chime is the largest and fastest-growing U.S. player in the challenger-banking space. Through our banking partners, we offer access to bank accounts with fee-free overdraft, provide members the chance to receive early access to their paychecks, help them improve their credit, and more!

We've built one of the most experienced leadership teams in Fintech and were recently valued at over $25B. We've raised over $1B in funding from leading investors including DST, Coatue, Tiger Global, General Atlantic, Iconiq, Dragoneer, Menlo, Whale Rock, Access, Forerunner, Crosslink, Cathay, aCrew, and others. 

What we offer

• 💰 Competitive salary based on experience
• ✨ 401k match plus the usual medical, dental, vision, life, and disability benefits
• 📝  Quarterly stipend to spruce up your home office 
• 🏝 Generous vacation policy and company-wide Take Care of Yourself Days 
• 🖥  Virtual events to connect with your fellow Chimers- think cooking classes, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!
• 💚  A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help create a completely new kind of banking service

We know that great work comes from great, and inclusive teams. At Chime, we specifically look for individuals of varying strengths, skills, backgrounds, and ideas. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.

We hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status. Chime is proud to be an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance. If you have a disability or special need that requires accommodation, please let us know. To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice.