Chime Enterprise is seeking an Operations Associate to manage fulfillment operations and provide exceptional customer support, ensuring seamless end-to-end processes.
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Skills
Proficiency in HubSpot and customer service platforms
Strong analytical skills
Excellent communication skills
E-commerce inventory management experience
Responsibilities
Oversee day-to-day activities related to user redemptions
Handle customer inquiries and manage support cases
Create dashboards and reports for internal teams
Coordinate inventory management with fulfillment partners
Benefits
401k match
Medical, dental, and vision benefits
Generous vacation policy
16 weeks of paid parental leave
Mental health support
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