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Program Manager, Fraud Experience image - Rise Careers
Job details

Program Manager, Fraud Experience

Chime is looking for a Program Manager to enhance the member support experience, focusing on future strategies and collaborating across departments.

Skills

  • Cross-functional project management
  • Data analysis skills
  • Excellent communication and presentation skills
  • Ability to synthesize information quickly
  • Ability to influence and build relationships

Responsibilities

  • Own and maintain support process documentation for Fraud
  • Analyze data to identify areas for improvement in member experience
  • Develop data-based insights and influence organization roadmaps
  • Partner with various teams to identify and complete improvement opportunities
  • Support launch readiness for new products and advocate for improvements

Benefits

  • Hybrid work policy
  • UrbanSitter and Kinside perks
  • Competitive salary based on experience
  • 401k match and great medical benefits
  • Generous vacation policy
To read the complete job description, please click on the ‘Apply’ button
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CEO of Chime
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Chris Britt
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We created Chime because we believe everyone deserves financial peace of mind.

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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$103,680/yr - $144,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
August 2, 2024

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