Driver Ambassador- Electric Shuttle (Inglewood)

As a Driver Ambassador at Circuit, your primary responsibilities include providing safe and enjoyable rides to passengers in the electric shuttles, acting as a community ambassador by sharing local insights and fun facts, and ensuring excellent customer service throughout each ride. You'll also maintain vehicle cleanliness and conduct pre and post-trip vehicle inspections to guarantee safety and efficiency.

To qualify for the Driver Ambassador role at Circuit, you need at least 3 years of safe driving experience and a valid driver's license. A passion for customer service and comfortable technology skills are essential. While it's a plus to have a chauffeur’s license or commercial driving experience, what's most important is your enthusiasm for driving and engaging with passengers as you explore the community.

Driver Ambassadors at Circuit have various shift options, including early morning and afternoon slots during weekends and weekdays. Typical shifts run from 3:45 AM to 8:15 AM and from 12:30 PM to 5 PM, providing flexibility that can fit around other personal commitments or interests.

Circuit offers a competitive hourly wage of $18.00 for Driver Ambassadors. Additionally, full-time employees become eligible for medical, dental, and vision coverage, making it a great opportunity not just for work but also for your overall well-being.

Circuit is committed to fostering diversity, equity, and inclusion within its work environment, believing that a variety of perspectives enhances the community experience. They strive to create a workplace that reflects the diverse nature of the communities served and provide a welcoming atmosphere for everyone to thrive and be their authentic selves.

As a Driver Ambassador, it's crucial to prioritize safety. Detail your commitment by discussing your safe driving practices, adherence to traffic laws, and how you conduct regular vehicle inspections before and after shifts to ensure everything is in top condition. Emphasize that your passengers’ safety is your utmost priority.

Engagement is key to creating a memorable experience. Share your techniques such as sharing interesting local facts, asking open-ended questions to encourage conversation, and being approachable and friendly. Highlight your enthusiasm for the city and helping passengers feel welcome and at ease.

Think of a specific example from your past experiences where you encountered a challenge with a passenger and how you handled it. Be sure to explain the steps you took, how your actions led to a positive resolution, and what you learned from that situation.

Discuss your familiarity with technology, especially tools like GPS systems and smartphones, which are essential for navigation and communication within the role of a Driver Ambassador. Mention any relevant experience that showcases your tech-savviness, and express your willingness to learn if needed.

Excellent customer service means going above and beyond for passengers, making them feel valued and respected. Share your philosophy about providing a welcoming environment, being attentive to passengers' needs, and how you can create an enjoyable experience that encourages positive feedback.

Express your passion for driving, customer service, and commitment to sustainability. Discuss how Circuit’s mission aligns with your values and how excited you are to promote eco-friendly transportation while engaging with the community.

Explain your calm and empathetic approach to handling difficult situations, focusing on active listening and finding a solution that respects the passenger’s concerns. Share specific techniques that help de-escalate tension, such as maintaining a positive attitude and remaining patient.

Highlight your relevant driving experience, customer service skills, and enthusiasm for promoting local attractions. Make a case for your reliability, adaptability, and how you can contribute to Circuit's mission of reducing congestion while creating enjoyable experiences.

Think of a specific instance involving teamwork— it could be a collaboration with colleagues in a previous job or a group project in school. Focus on your role in the team, how you contributed to achieving a shared goal, and the value of teamwork in creating a successful outcome.

Prepare to discuss your proactive approach to adapting driving techniques based on different weather conditions. Explain how you stay informed about weather forecasts and adjust your routes and driving patterns to ensure passenger safety and comfort, demonstrating your dedication to the role.