Keyholder (PT) - New Orleans - job 1 of 2

As a Part Time Keyholder at UNTUCKit in New Orleans, you will be responsible for maintaining high levels of customer satisfaction through excellent sales service, implementing UNTUCKit University training, and ensuring a welcoming and fun store environment. Your ability to assess customer needs and create a cohesive team will be crucial in this role.

To successfully step into the Keyholder position at UNTUCKit, you should have prior management experience, excellent communication skills, and a customer-centric approach. A high school diploma is required, and familiarity with Apple products and POS systems is a plus to navigate our operations efficiently.

Customer service is of utmost importance for a Keyholder at UNTUCKit. You will lead by example, fostering a positive shopping experience and addressing customer needs proactively. Your demeanor will set the tone for the store's atmosphere, making it a key aspect of your responsibilities.

As a Part Time Keyholder at UNTUCKit, you can expect a casual and fun working environment. We pride ourselves on creating a space where team members can thrive, support one another, and engage positively with customers while adhering to our core values.

Absolutely! At UNTUCKit, we believe in investing in our associates. As a Keyholder, you’ll receive training and development opportunities to help you advance your skills, ensuring you’re well-prepared for your role and future career growth within the company.

When answering this question, frame your previous experiences in management, focusing on specific tasks and achievements. Highlight situations where you led a team to success and how your management style aligns with UNTUCKit's core values.

Demonstrate your customer service skills by sharing a specific example of a challenging situation you faced. Emphasize your problem-solving approach and ability to maintain cool under pressure, showcasing how you turned a negative experience into a positive one.

Share your strategies for motivation, such as recognizing team accomplishments, fostering an open communication environment, and collaboratively setting goals. Highlight how this contributes to a positive store experience aligning with UNTUCKit's values.

Discuss your time-management skills and ability to remain focused on high-impact tasks. Provide examples of techniques you use to ensure that both customer service and store operations run smoothly even during peak periods.

Take this opportunity to share your familiarity with UNTUCKit’s offerings. Research the brand beforehand and express your appreciation for their mission and product uniqueness. This will show your passion and commitment to the role.

Share a specific story showcasing your customer service skills. Detail your approach, what service you provided, and the outcome. This demonstrates your capability and alignment with UNTUCKit’s dedication to customer satisfaction.

Outline the procedures you follow for opening and closing stores, including security checks, inventory management, and ensuring a tidy sales floor. Relate this to your experience to express your readiness for these responsibilities.

Discuss your collaboration skills, how you engage with coworkers, and your methods for fostering a positive team dynamic. Use examples to illustrate how these efforts translate into a more interactive and enjoyable workplace.

Be upfront about your availability, demonstrating your readiness to work during retail hours, including evenings, weekends, and holidays. This shows your commitment and understanding of the job requirements.

Express your enthusiasm for the brand and its values. Highlight how your personal interests align with UNTUCKit’s community and the customer experience, helping to show your dedication as a potential Keyholder.