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Security Patrol Captain - $65K/YR + Benefits

Why Join Our Team?


--> Quick Setup for Success: Citadel Security USA provides local training programs and company uniforms, setting you up for success from day one. We'll equip you with the skills and knowledge needed to excel in your role.

--> Competitive Pay: Your dedication and contribution will be rewarded with a competitive wage that recognizes your commitment. Refer to the specific job posting for pay information. 

--> Weekly Paychecks: We understand the importance of timely payments. Rest assured; our regular payroll schedule ensures that you receive a paycheck every week. We also have the flexibility to provide daily payments, giving you the financial stability even during the unexpected personal times.

--> Benefits: We value our employees and foster a supportive work environment. Full-time employees are eligible for benefits, including medical, dental, vision, life, and other supplemental benefits insurances. Enjoy the peace of mind that comes with comprehensive coverage while being part of an exciting career. 

--> Other Benefits: We provide a 401(k) Safe Harbor Retirement Savings Plan to all employees with a generous immediate vesting employer match.

--> Time Off: Full-time employees are eligible for Paid Time Off (PT0). PTO replaces traditional vacation and allows employees the opportunity to decide how they would like to use paid time away from work.

--> Sick Time Off: Citadel Security USA offers all Colorado employees the Colorado Sick Pay Leave.

--> Referral Program: Share the joy with friends and earn extra rewards! Refer someone you know to join our team, and when they're hired, you'll receive $50.00 as a token of our appreciation.


PAY INFORMATION

$65,000 - $75,000 Annual Salary

Exempt position (not eligible for overtime under state law) 



THE POSITION

We are looking for a Patrol Captain to join our team to lead and supervise patrol officers and operations. This position will provide security and safety of critical sites, employees, vendors, visitors, and overall, the general public in the Denver and Denver Metros Areas. This position will be enforcing security procedures throughout a site or multiple sites. It is important that this position must be able to collaborate with the other members of our team to limit any potential risks. We expect each infraction to be thoroughly investigated and properly documented. In addition, the Patrol Captain must be able to manage schedules, ensure that all shifts are covered at all times, fill in where needed, provide guidance/management to the Patrol Lieutenants and officers, and support the General Managers as needed.


Core Responsibilities
  • Provide a security presence at our client's site(s) to detect and deter all possible threats. 
  • Must be able to perform a variety of fixed-post, mobile, or foot patrols while maintaining situational awareness and making decisions and/or taking actions consistent with established post orders, facility rules, guidelines, and protocols.
  • Provide a first layer defense against active threats, trespassers, and unauthorized persons on site(s).
  • Visibly watch for irregular or unusual conditions that may create security concerns or safety hazards. 
  • Provide access control and the monitoring of entrances, exits, perimeters, and surrounding areas.
  • Through roving patrols, monitor vehicular and pedestrian traffic.
  • Ability to conduct traffic control as needed.
  • Identify, report, delay or detain persons who violate rules and regulations.
  • Maintain a professional work environment which provides the highest level of customer service while maintaining the highest level of safety and security. 
  • Ability to work independently and to adapt to various work-paces while always maintaining a high-level of attentiveness and energy.
  • Ability to work in partnership with local law enforcement agencies, fire departments, military units and local, state and government agencies.
  • Safeguard and maintain highly sensitive and confidential information.
  • Conduct ongoing threat, risk, and vulnerability assessments at assigned sites.
  • Exercise sound operational judgment and flexibility to shifting priorities and challenges.
  • Provide customer service to our client by carrying out safety and security procedures, site-specific policies, and emergency response activities.
  • Respond to and submit reports on all security incidents.
  • Provide leadership and supervision to Patrol Lieutenants and Officers.
  • Support and assist the General Managers.
  • Support Patrol operations however needed.


Qualification Requirements
  • Provide credible references and I-9 Employment Eligibility Documentation (legal eligibility to work in the U.S.).
  • Previous security or law enforcement experience is required.
  • Must have a high school diploma or GED. 
  • Ability to perform job tasks in an extremely professional manner in a customer service driven industry.
  • Must be familiar with a variety of the field's concepts, practices, and procedures to be able to rely on experience and judgment to plan and accomplish goals and key performance indicators.
  • Must be able to perform a variety of tasks.
  • Must be able to lead and direct the work of others.
  • Reading, writing and oral proficiency in the English language.
  • Ability to stand and walk for several hours per shift.
  • Reliable transportation and proximity to site(s).
  • Basic computer skills.
  • Positive attitude.
  • Punctuality, never late.
  • Must own a smartphone for scheduling and clocking in / out.
  • Experience in CPR, first aid, firefighting and crowd control is preferred, but not required.


$65,000 - $70,000 a year

Citadel Security USA is a veteran owned security company and one of the most trusted security providers in the industry. Established in 2007, Citadel Security became an industry leader in managing complex, multi-site security projects for our clients. Our strategic partnership approach utilizes a security threat matrix and integrates modern security techniques to minimize the overall risk.


Our company is currently hiring for full-time and part-time, security & public safety professionals who are ready to take their training and experience to a whole new level. Increase your customer service skills while serving your community.


At Citadel Security we like to develop our Security, Safety, and Loss Prevention professionals to become part of our professional brand. We strive to provide our clients with a customer service approach toward security and public safety. Unlike many large security brands our management has established our company as a blue-collar employee-oriented company!

 

Citadel Security USA is an equal opportunity employer. We will not discriminate in employment, recruitment, advertisements for employment, compensation, termination, promotions, and other conditions of employment against any employee or job applicant on the basis of race, color, gender, national origin, age, religion, creed, disability, veteran's status, sexual orientation, gender identity or gender expression.

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Average salary estimate

$70000 / YEARLY (est.)
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$65000K
$75000K

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What You Should Know About Security Patrol Captain - $65K/YR + Benefits, CITADEL SECURITY USA

Join our dynamic team at Citadel Security USA as a Security Patrol Captain! This role is perfect for those looking to lead and supervise patrol officers while ensuring the safety and security of critical sites in the Denver area. From your very first day, we'll provide you with the training and company uniforms to help you feel equipped and confident. With a competitive annual salary of $65,000 to $75,000, we understand the importance of financial stability; that's why we offer weekly paychecks and even daily payment options! As a full-time employee, you will enjoy excellent benefits, including medical, dental, vision, and a robust 401(k) plan with employer matching. Time off is just as important, so our Paid Time Off policy and Colorado Sick Pay Leave allow you flexibility in how you balance work and personal life. As a Security Patrol Captain, your role involves not just protecting the premises but also providing exceptional customer service. You'll monitor access points, respond to incidents, and lead a team to ensure that all operations run smoothly. If you’re ready to step into a role that values your commitment and encourages your growth within the security industry, Citadel Security USA is the place for you!

Frequently Asked Questions (FAQs) for Security Patrol Captain - $65K/YR + Benefits Role at CITADEL SECURITY USA
What are the responsibilities of a Security Patrol Captain at Citadel Security USA?

As a Security Patrol Captain at Citadel Security USA, you'll be responsible for leading and supervising our patrol officers, ensuring the safety of various sites, and implementing security measures. You’ll perform mobile and foot patrols, monitor entrances and exits, and investigate security incidents, all while providing top-notch customer service.

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What qualifications do I need to become a Security Patrol Captain at Citadel Security USA?

To qualify as a Security Patrol Captain at Citadel Security USA, candidates must have previous security or law enforcement experience, a high school diploma or GED, and the ability to lead and direct others. Familiarity with security practices and a positive attitude are also essential for success in this role.

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What is the pay range for a Security Patrol Captain at Citadel Security USA?

The pay range for a Security Patrol Captain at Citadel Security USA is between $65,000 and $75,000 per year. This competitive salary reflects the dedication and expertise required in this essential role.

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What benefits does Citadel Security USA offer to its Security Patrol Captains?

Citadel Security USA offers a comprehensive benefits package for its Security Patrol Captains, including medical, dental, vision, and life insurance. Moreover, you can participate in a 401(k) Safe Harbor Retirement Savings Plan with an employer match and enjoy Paid Time Off and Sick Leave.

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How does Citadel Security USA support its employees?

At Citadel Security USA, we value our employees and support them through ongoing training, a structured onboarding process, and access to leadership opportunities. Our work environment is designed to foster growth and teamwork, empowering you to excel in your security career.

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What makes Citadel Security USA a great place to work as a Security Patrol Captain?

Citadel Security USA stands out as a veteran-owned company that prioritizes a supportive, employee-oriented culture. We cultivate a customer service approach in our security operations, creating an ideal environment for those who want to thrive in a professional setting.

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Can I work part-time as a Security Patrol Captain at Citadel Security USA?

Yes! Citadel Security USA is currently hiring for both full-time and part-time Security Patrol Captains. Whether you are looking for flexible hours or a rewarding full-time career, there are opportunities available for you.

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Common Interview Questions for Security Patrol Captain - $65K/YR + Benefits
What experience do you have that qualifies you for the Security Patrol Captain role?

When responding to this question, highlight relevant previous roles in security or law enforcement. Discuss specific experiences that demonstrate your ability to lead a team, manage security operations, and handle challenging situations effectively.

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How do you handle conflicts or confrontations while on duty?

Explain your approach to conflict resolution, emphasizing clear communication, de-escalation techniques, and maintaining professionalism. Giving an example from past experiences can illustrate your ability to handle real-life situations.

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What strategies do you use to ensure the safety and security of a location?

Detail the various strategies you employ, such as conducting regular patrols, utilizing security technology, and fostering communication with local law enforcement. Make sure to mention the importance of assessing and mitigating risks proactively.

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Can you provide an example of how you led a team during a challenging incident?

Share a specific incident that showcases your leadership skills, detailing how you coordinated your team, communicated effectively, and ensured a positive outcome despite the challenges faced.

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What approach do you take toward customer service in security?

Discuss your belief in providing excellent customer service as a core component of security operations. Provide examples of how you maintained a balance between enforcing rules and supporting the needs of clients or the public.

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How do you stay updated on the latest security practices and technologies?

Mention any industry-related publications, training programs, or organizations you follow or are a part of. Emphasize the importance of continuing education in maintaining a high standard of security practices.

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Describe your process for documenting incidents.

Outline your methodical approach to documenting security incidents, emphasizing the importance of detail, accuracy, and timeliness. Share examples of the types of information you capture and how you ensure it is accessible for future reference.

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How do you prioritize tasks when managing multiple sites?

Explain your methods for effective time management and task prioritization, such as using technology for scheduling, delegating responsibilities to team members, and maintaining open lines of communication with all personnel.

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What challenges do you foresee in the role of Security Patrol Captain?

Discuss potential challenges such as adapting to various site environments or dealing with unexpected incidents. Highlight your proactive mindset and strategies for overcoming these challenges.

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Why do you want to work for Citadel Security USA?

Share your excitement about joining Citadel Security USA, focusing on our commitment to employee growth, the competitive benefits offered, and our reputation as a trusted security provider. Discuss how your values align with ours.

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The mission of Citadel Security is “to provide our clients with the most comprehensive and proactive security services in the industry today. We understand the challenges that our industry faces and continuously strive to stay up to date on the la...

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November 26, 2024

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