Job Description
Reporting to the Chief Administrative Officer for Finance, the Head of Finance Controls is responsible for managing the teams and activities to strengthen the Finance function’s risk and control environment, including central processes and controls and managing and monitoring key metrics related to issue management, control design and effectiveness, compliance (policy, laws, rules and regulatory) and governance and reporting.
The role will be responsible for designing, implementing and continually improving the strategy and operating model for these activities, including day-to-day processes, guidance, deliverables and compliance with firm-wide policies and procedures, leveraging enterprise tools (systems, processes, workflows, procedures). The role will require risk and control technical skills and a client service mindset to develop and evolve processes that enable the entire Finance function to succeed.
Responsibilities
Control Design and Testing: Manage programs related to risk identification / assessment, control design and check/challenge, and control testing, including implementation and ongoing monitoring and improvement of Finance’s Manager Control Assessment (MCA) Transformation, to strengthen the risk and control environment.
Issue Self-Identification: Strengthen the culture, awareness, understanding and practices to self-identify issues across the Finance organization.
Issue Remediation Quality Control: Own, strengthen and evolve the quality control (i.e., check/challenge) capabilities to enable stronger remediation planning, taking a risk-based approach and a focus on Level 1 and Level 2 severity and all regulatory (e.g., MRA) issue remediation plans.
Issue Management and Quality Control: Establish and enhance central, standardized Issue Management capability to improve issue remediation, using project management principles/disciplines beginning at issue identification issues from start to finish.
Risk and Compliance: Own, strengthen and evolve the quality, completeness, accuracy and global consistency of Finance’s Operational and Compliance Risk and Risk Appetite Programs, including related central controls.
Line of Defense Engagement: Develop best practices and standardized routines and processes to improve engagement with 2LOD and 3LOD, including establishing central, standardized Audit and Exam coordination capabilities to support stakeholders.
Governance and Reporting: Enhance and automate Control related information for stakeholders across Finance. Coordinate Finance Business Risk and Control Committee and represent Finance on others, as needed. Ensure senior management and executive level reporting requirements are met, inclusive of Citi Executive Scorecard.
Stakeholder Management: Build relationships with key stakeholders and enabling functions, including peers and colleagues within and outside of Finance. Promote and foster a culture of end-to-end collaboration and accountability across product, cluster, central and operations controls teams
People Management: Conduct management responsibilities for multiple teams, including management of people, budgeting and planning, performance evaluation, compensation, hiring, disciplinary actions, etc.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Cit, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards
Knowledge, Experience, and Skills
20+ years experience in Financial Services with progressively responsible experience and time spent in a role with direct risk, controls, and compliance responsibilities
Specific operational risk experience is a plus
Demonstrated ability to understand risk management principles, regulatory frameworks, Operational Processes and Technology systems for the business, as well as direct interaction with regulators, senior management and board
Strong leadership aptitude with demonstrated change management ability, including setting clear vision/objective and supporting goals to excite, engage and get buy-in from direct and matrix organization and stakeholders
Strong written and verbal communication skills and able to take complex information and communicate simply and effectively with stakeholders across various levels of seniority and risk and control expertise
Ability to collaborate in an environment where priorities are frequently changing across a variety of global stakeholders with various levels of seniority
Strategic and analytical thinker who is detail-oriented and can take broad visions and concepts and develop structured plans, actions and measurable metrics and then execute on those plans; demonstrated ability to prioritize high impact potential challenges effectively
Consistently reads different situations accurately and takes appropriate action to gain senior commitment. Ability to work collaboratively with partners across functions, to navigate a complex organization, and to influence and lead people across cultures at a senior level to align and drive decision-making and business strategy
Strong people manager who is comfortable outlining objectives, delegating responsibilities, providing clear and honest feedback and demonstrated track record of effective management and development of junior talent
Experience managing teams with broad accountability in a complex environment and demonstrates a flexible, resilient and action-oriented approach to ambiguous, high-pressure and time sensitive situations
Education
Bachelor’s/University degree or equivalent experience
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Job Family Group:
Controls Governance & Oversight------------------------------------------------------
Job Family:
Cross-disciplinary Controls------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Primary Location:
New York New York United States------------------------------------------------------
Primary Location Full Time Salary Range:
$250,000.00 - $500,000.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
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Anticipated Posting Close Date:
Apr 23, 2025------------------------------------------------------
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
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As the Head of Business Risk and Controls at Citi, located in the vibrant city of New York, you’ll be at the helm of a crucial transformation within the Finance function. Reporting directly to the Chief Administrative Officer for Finance, your leadership will empower your teams to bolster the risk and control environment underpinned by strong governance and compliance principles. This role isn’t just about overseeing processes; it’s about designing and continuously enhancing strategies that elevate performance across Finance. You’ll be involved with everything from risk identification and assessment to establishing a robust centralized issue management capacity. Working collaboratively with various stakeholders, your efforts will help create a culture of accountability and transparency. Your previous experience in financial services—ideally spanning over 20 years—will be invaluable as you identify and communicate risks and regulatory requirements to senior management and stakeholders. You'll leverage your strong leadership and analytical skills to manage multiple teams, facilitate budgeting, and enhance training while focusing on developing junior talent. Your expertise will ensure compliance with laws and controls while promoting a client service mindset throughout the Finance organization. If you are looking for a challenging yet rewarding opportunity to influence financial governance, you’ll find your niche here at Citi, where your contributions could drive significant changes and improvements.
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