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Finance Head of Business Risk and Controls

Job Description

Reporting to the Chief Administrative Officer for Finance, the Head of Finance Controls is responsible for managing the teams and activities to strengthen the Finance function’s risk and control environment, including central processes and controls and managing and monitoring key metrics related to issue management, control design and effectiveness, compliance (policy, laws, rules and regulatory) and governance and reporting.

The role will be responsible for designing, implementing and continually improving the strategy and operating model for these activities, including day-to-day processes, guidance, deliverables and compliance with firm-wide policies and procedures, leveraging enterprise tools (systems, processes, workflows, procedures). The role will require risk and control technical skills and a client service mindset to develop and evolve processes that enable the entire Finance function to succeed.

Responsibilities

  • Control Design and Testing: Manage programs related to risk identification / assessment, control design and check/challenge, and control testing, including implementation and ongoing monitoring and improvement of Finance’s Manager Control Assessment (MCA) Transformation, to strengthen the risk and control environment.

  • Issue Self-Identification: Strengthen the culture, awareness, understanding and practices to self-identify issues across the Finance organization.

  • Issue Remediation Quality Control: Own, strengthen and evolve the quality control (i.e., check/challenge) capabilities to enable stronger remediation planning, taking a risk-based approach and a focus on Level 1 and Level 2 severity and all regulatory (e.g., MRA) issue remediation plans.

  • Issue Management and Quality Control: Establish and enhance central, standardized Issue Management capability to improve issue remediation, using project management principles/disciplines beginning at issue identification issues from start to finish.

  • Risk and Compliance: Own, strengthen and evolve the quality, completeness, accuracy and global consistency of Finance’s Operational and Compliance Risk and Risk Appetite Programs, including related central controls.

  • Line of Defense Engagement: Develop best practices and standardized routines and processes to improve engagement with 2LOD and 3LOD, including establishing central, standardized Audit and Exam coordination capabilities to support stakeholders.

  • Governance and Reporting: Enhance and automate Control related information for stakeholders across Finance. Coordinate Finance Business Risk and Control Committee and represent Finance on others, as needed. Ensure senior management and executive level reporting requirements are met, inclusive of Citi Executive Scorecard.

  • Stakeholder Management: Build relationships with key stakeholders and enabling functions, including peers and colleagues within and outside of Finance. Promote and foster a culture of end-to-end collaboration and accountability across product, cluster, central and operations controls teams

  • People Management: Conduct management responsibilities for multiple teams, including management of people, budgeting and planning, performance evaluation, compensation, hiring, disciplinary actions, etc.

  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Cit, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards

Knowledge, Experience, and Skills

  • 20+ years experience in Financial Services with progressively responsible experience and time spent in a role with direct risk, controls, and compliance responsibilities

  • Specific operational risk experience is a plus

  • Demonstrated ability to understand risk management principles, regulatory frameworks, Operational Processes and Technology systems for the business, as well as direct interaction with regulators, senior management and board

  • Strong leadership aptitude with demonstrated change management ability, including setting clear vision/objective and supporting goals to excite, engage and get buy-in from direct and matrix organization and stakeholders

  • Strong written and verbal communication skills and able to take complex information and communicate simply and effectively with stakeholders across various levels of seniority and risk and control expertise

  • Ability to collaborate in an environment where priorities are frequently changing across a variety of global stakeholders with various levels of seniority

  • Strategic and analytical thinker who is detail-oriented and can take broad visions and concepts and develop structured plans, actions and measurable metrics and then execute on those plans; demonstrated ability to prioritize high impact potential challenges effectively

  • Consistently reads different situations accurately and takes appropriate action to gain senior commitment. Ability to work collaboratively with partners across functions, to navigate a complex organization, and to influence and lead people across cultures at a senior level to align and drive decision-making and business strategy

  • Strong people manager who is comfortable outlining objectives, delegating responsibilities, providing clear and honest feedback and demonstrated track record of effective management and development of junior talent

  • Experience managing teams with broad accountability in a complex environment and demonstrates a flexible, resilient and action-oriented approach to ambiguous, high-pressure and time sensitive situations

Education

  • Bachelor’s/University degree or equivalent experience

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Job Family Group:

Controls Governance & Oversight

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Job Family:

Cross-disciplinary Controls

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Time Type:

Full time

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Primary Location:

New York New York United States

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Primary Location Full Time Salary Range:

$250,000.00 - $500,000.00


In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

Apr 23, 2025

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

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Average salary estimate

$375000 / YEARLY (est.)
min
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$250000K
$500000K

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What You Should Know About Finance Head of Business Risk and Controls, Citi

As the Head of Business Risk and Controls at Citi, located in the vibrant city of New York, you’ll be at the helm of a crucial transformation within the Finance function. Reporting directly to the Chief Administrative Officer for Finance, your leadership will empower your teams to bolster the risk and control environment underpinned by strong governance and compliance principles. This role isn’t just about overseeing processes; it’s about designing and continuously enhancing strategies that elevate performance across Finance. You’ll be involved with everything from risk identification and assessment to establishing a robust centralized issue management capacity. Working collaboratively with various stakeholders, your efforts will help create a culture of accountability and transparency. Your previous experience in financial services—ideally spanning over 20 years—will be invaluable as you identify and communicate risks and regulatory requirements to senior management and stakeholders. You'll leverage your strong leadership and analytical skills to manage multiple teams, facilitate budgeting, and enhance training while focusing on developing junior talent. Your expertise will ensure compliance with laws and controls while promoting a client service mindset throughout the Finance organization. If you are looking for a challenging yet rewarding opportunity to influence financial governance, you’ll find your niche here at Citi, where your contributions could drive significant changes and improvements.

Frequently Asked Questions (FAQs) for Finance Head of Business Risk and Controls Role at Citi
What are the primary responsibilities of the Head of Business Risk and Controls at Citi?

The Head of Business Risk and Controls at Citi has a wide range of responsibilities focused on managing the risk and control environment within the Finance function. This includes overseeing control design, managing issue remediation quality control, and enhancing compliance risk programs. This role also involves stakeholder management, governance, reporting, and people management to ensure all teams are aligned with Citi's objectives.

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What qualifications are needed to become the Head of Business Risk and Controls at Citi?

Candidates for the Head of Business Risk and Controls role at Citi typically need at least 20 years of experience in financial services, with a strong background in risk management and compliance. A bachelor’s degree or equivalent experience is required, alongside proven leadership, communication, and analytical skills that demonstrate the ability to manage high-pressure situations effectively.

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How does the Head of Business Risk and Controls ensure compliance and risk management at Citi?

To ensure compliance and risk management, the Head of Business Risk and Controls at Citi develops strategic frameworks that include risk identification, assessment, and control testing. This includes cultivating a culture of proactive risk management across the Finance organization while engaging with stakeholders to reinforce compliance with laws and regulatory requirements.

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What is the significance of issue management in the Head of Business Risk and Controls role at Citi?

Issue management is significant in the Head of Business Risk and Controls role as it involves establishing and enhancing a standardized capability to remediate identified issues efficiently. By implementing project management principles, the role ensures that issues are managed from identification through to resolution, which is essential for maintaining compliance and protecting Citi's reputation.

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What impact does the Head of Business Risk and Controls have on the Finance function at Citi?

The Head of Business Risk and Controls greatly impacts the Finance function at Citi by driving improvements in governance, compliance, and control processes. This role enables a proactive approach to risk management and fosters a culture of accountability, ultimately contributing to the success of financial operations across the organization.

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Common Interview Questions for Finance Head of Business Risk and Controls
Can you describe your experience with risk identification and assessment in the finance sector?

When responding to this question, highlight specific examples where you've implemented risk assessment frameworks in your previous roles. Discuss methodologies you used and any measurable outcomes that demonstrate your impact on strengthening the risk environment.

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How do you ensure effective communication across various stakeholders?

To effectively communicate with stakeholders, emphasize your approach to translating complex information into clear, actionable insights. Mention how you adapt your communication style to suit different audiences, fostering collaboration and understanding.

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What strategies do you employ to manage a team focused on risk and controls?

Describe your leadership style and how you empower team members to take ownership of their responsibilities. Discuss the importance of setting clear objectives and providing regular feedback to promote a positive and productive work environment.

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How do you approach issues once they have been identified in a financial setting?

Explain your method for managing issues, from initial identification through to resolution. Emphasize your use of project management principles to ensure efficient remediation processes, as well as your focus on building a culture that encourages issue self-identification.

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What is your experience with regulatory compliance in finance?

Provide examples of your direct interactions with regulators and how you’ve ensured compliance with relevant laws and regulations. Discuss any challenges faced and how you overcame them to maintain a compliant environment.

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Describe a time you led change management initiatives.

Focus on a specific change management project you've led, detailing the steps taken, stakeholder engagement, and the outcomes. Highlight how you set a vision for the change and motivated your team and others to embrace it.

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What metrics do you use to measure the effectiveness of controls?

Talk about specific metrics you’ve used in the past, such as control effectiveness ratings or issue resolution times, and how these metrics allow for continuous improvement within the risk management landscape.

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How do you prioritize multiple responsibilities in a high-pressure environment?

Discuss your time management and prioritization strategies by sharing how you evaluate tasks based on urgency and impact. Give examples of tools or techniques you use to stay organized and focused on key initiatives.

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Can you share an experience where you successfully navigated complex organizational challenges?

Provide a scenario where you encountered significant organizational complexities and describe how you approached the situation. Highlight your ability to collaborate across departments and engage with various levels of seniority to achieve a successful outcome.

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What role does automation play in the risk and control environment?

Explain how you believe automation can enhance efficiency in risk management and compliance processes. Discuss any experience you have in implementing automated systems and the benefits observed as a result.

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Citi’s mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capi...

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Full-time, on-site
DATE POSTED
April 16, 2025

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