IT Business Lead Analyst - C13 - Hybrid

As an IT Business Lead Analyst at Citi, your responsibilities encompass liaising with business users and technology teams to ensure effective communication and alignment. You will provide input during development and implementation phases, identifying system requirements, evaluating new IT developments, and recommending system alternatives. Additionally, you'll supervise staff management issues, offer analytical insights for business performance, and ensure compliance with regulations across all business functions.

To qualify for the IT Business Lead Analyst position at Citi, candidates typically need 6-10 years of relevant experience, particularly in areas like wholesale lending, regulatory reporting, and risk management. A Bachelor’s degree is required, though a Master’s degree is preferred. Proficiency in tools such as Jira and advanced Excel skills for data analysis are essential, coupled with comprehensive knowledge of the Software Development Life Cycle.

Key skills for the IT Business Lead Analyst role at Citi include strong analytical capabilities to evaluate business processes effectively, excellent communication skills to interact with diverse teams, and solid project management experience. Familiarity with software development methodologies and tools like Jira is crucial, as is the ability to assess risks and propose mitigation strategies in business and technology contexts.

As an IT Business Lead Analyst at Citi, you can expect a competitive salary range along with a comprehensive benefits package. This includes medical, dental, and vision coverage, a 401(k) plan, life insurance, and wellness programs. Additionally, you’ll enjoy paid time off, including vacation, sick leave, and holidays, ensuring a healthy work-life balance.

At Citi, the support for professional development is a cornerstone of the work culture. IT Business Lead Analysts are encouraged to pursue further education and training opportunities, attend industry conferences, and participate in workshops. This commitment to growth ensures that you are well-equipped to navigate the ever-evolving technology landscape while advancing your career.

In preparing for this question, reflect on specific challenges you’ve faced in risk management, including examples of how you identified potential risks and implemented effective mitigation strategies. Highlight any experiences where you collaborated with teams to address compliance and regulatory challenges, demonstrating your ability to prioritize risk assessment and decision-making.

Employ the STAR method (Situation, Task, Action, Result) to structure your response. Describe a situation with overlapping deadlines, discuss the criteria you used to prioritize tasks—like project impact and timelines—and share a positive outcome demonstrating your organizational and leadership skills. This illustrates your ability to handle pressure and deliver results.

Discuss your familiarity with analytical tools like Jira, and methodologies such as Agile or Scrum. Provide examples of how these tools have helped you streamline processes, improve communication across teams, and enhance project delivery. Mention any specific outcomes that resulted from your use of these tools.

Here, the key is to showcase your communication skills. Use the STAR method to articulate a specific instance where you successfully conveyed difficult concepts in a straightforward manner. Emphasize how understanding the audience’s perspective helped you shape your message and achieved the desired outcome.

Explain your proactive approach to continuing education. Mention specific resources you utilize, such as industry journals, webinars, or professional networks. You might also talk about any relevant certifications you’re pursuing or have obtained, illustrating your commitment to professional growth in the IT field.

In your response, describe a systematic approach where you analyze the potential benefits and risks of new technologies. Discuss frameworks you use to assess alignment with business objectives and the importance of stakeholder input in identifying effective solutions that drive operational efficiency.

Share insights about your involvement in different phases of the SDLC, from requirements gathering to deployment and evaluation. Present examples where you contributed to each phase, detailing how your insights led to smoother transitions, meeting deadlines, and enhancing the final product's quality.

Highlight your perspective on leadership and the importance of mentorship in the workplace. Share specific strategies you use to support team members, such as regular feedback sessions, open-door policies, and setting clear expectations. Discuss how this creates a collaborative and positive work environment.

Talk about the importance of building relationships and understanding clients’ needs. Discuss how you employ active listening, regular communication, and feedback loops to ensure alignment throughout the project lifecycle. Mention any tools or methods you use to facilitate this collaboration.

Elaborate on key qualities such as strong analytical skills, effective communication, adaptability, and a solution-oriented mindset. Relate these qualities back to your own experiences, demonstrating how they have contributed to your success in previous roles.