Relationship Associate - Assistant Vice President

As a Relationship Associate - Assistant Vice President at Citi, you will be responsible for handling the day-to-day administration of a portfolio of UAE Corporate clients. This includes supporting bankers in marketing efforts, coordinating client interactions, managing credit requests, and ensuring compliance with banking policies. Your role is pivotal in driving customer satisfaction and fostering relationships that enhance revenue growth for Citi.

To be considered for the Relationship Associate - Assistant Vice President role at Citi, candidates typically require 8-10 years of relevant experience in banking or financial services. Strong analytical skills, organizational abilities, and the capacity to identify new business opportunities are essential. Interpersonal skills for networking with clients and internal teams are also crucial for success in this position.

Citi offers a business casual workplace in Dubai, promoting a healthy work-life balance through a hybrid working model, which allows up to two days of remote work per week. The company values diversity and inclusion, ensuring employees feel comfortable to bring their whole selves to work, contributing to a vibrant and collaborative team atmosphere.

Citi is dedicated to the professional development of its employees, including Relationship Associates. They provide access to continuous learning opportunities, mentorship programs, and the chance to engage with a global network of experienced professionals. This commitment helps you develop new skills and advance in your career within corporate banking.

Success as a Relationship Associate - Assistant Vice President at Citi requires a blend of analytical thinking, strong organizational skills, and a proactive attitude. The ability to build and maintain relationships with clients and colleagues, coupled with effective communication and problem-solving skills, is vital for thriving in this role and contributing to Citi's objectives.

In managing a portfolio of corporate clients, my role involves understanding their financial needs, providing tailored banking solutions, and ensuring smooth communication between them and our services. I prioritize establishing trust and clarity to foster long-term partnerships.

I prioritize tasks by assessing their urgency and importance. I maintain a detailed calendar and to-do list, ensuring I allocate time effectively to support the bankers fully while also meeting client requests promptly.

I faced a situation where a client had concerns over delayed credit approvals. I proactively engaged with internal teams, communicated transparently with the client, and provided timely updates, leading to a resolution that satisfied the client and restored their trust in our services.

To identify new business opportunities, I regularly analyze industry trends, engage in networking, and maintain open communication with clients. I listen carefully to their needs, which allows me to propose tailored solutions aligned with their goals.

Ensuring compliance involves staying updated on banking regulations and internal policies. I conduct regular audits of our processes, ensure that all necessary documentation is accurate, and train our team to adhere to best practices for anti-money laundering and client due diligence.

Crucial interpersonal skills include active listening, empathy, and clear communication. These skills help in building strong relationships with clients and fostering collaboration with colleagues to achieve common goals.

I handle pressure by maintaining a calm approach, prioritizing tasks effectively, and focusing on delivering quality results. I also ensure to communicate with my team and seek support when needed to meet tight deadlines efficiently.

I am excited about the opportunity to work at Citi because of its commitment to client success and innovative financial solutions. The dynamic environment and focus on employee development align perfectly with my career aspirations.

Building relationships involves regular communication, understanding their needs, and providing timely solutions. I focus on creating valuable experiences for clients by being responsive and proactive in addressing any concerns that arise.

Citi stands out due to its extensive global network and commitment to innovation in banking solutions. Its focus on diversity and creating a supportive work environment also makes it an attractive place for talented individuals looking to thrive in their careers.