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RES F&C Governance Operations Team Support

Support the governance requirements across the complete life cycle of Facilities & Construction projects, including active support of the RES CSC operations (Mumbai, India). This includes interacting with and providing advice to the project management staff at the regional and global level to ensure compliance with Citi level policies / standards, In-Business procedures / guidelines and regulations to mitigate risk. This individual is a key member of the RES Governance team working on global and regional initiatives to embed a strong risk management culture and framework for across Citi’s portfolio and projects.  Responsible for identifying, anticipating, and mitigating risks that could negatively impact the Business objectives while minimizing the Operational Risk events and losses.  Supports the Functional teams through governance models and monitoring tools to ensure all activities are consistent with Citi policies, standards, internal processes, and programs. Program manager for key initiatives and priorities including the design and implementation of global standards and procedures across regions.

Job Summary:

  • Support the RES F&C Compliance Delivery Team Lead with ensuring processes adhere to Citi relevant policies and procedures and are maintained and tracked within Citi systems (REALM, P2P, etc.)

  • Support Operations Lead and CSC compliance Delivery Team Lead with system (REALM, P2P, etc.) corrective actions to maintain compliance throughout the project lifecycle

  • Facilitate effective communication and reporting across time zones, providing timely resolution to any issues and escalations

  • Maintain all documentation and training materials associated to compliance delivery, providing regular and ad-hoc training to the function as required.

  • Support in the consistent implementation of Citi policies, standards, and processes and other Citi programs

  • Support coordination with the Global Function Head and Regional teams in the implementation of consistent and transparent processes and best practices across all Regions

  • Support the In-business Risk and Control teams in the risk assessment program MCA oversight, tracking, and reporting of the Manager’s Control Assessments (MCA) and other Risk Management Programs (GPMP)

  • Support internal audits and external examinations preparedness activities across all Regions; assist in all interactions with Internal Audit (IA) including deliverables management, and audit fieldwork

  • Support oversight of Corrective Action Plans (CAPs) remediation activities for both Self-Identified Issues (SII) and audit issues

Qualifications/Experience:

  • 6+ years of relevant work experience

  • Ability to operate with a limited level of direct supervision

  • Strong analytical and organizational skills

  • Project Management experience preferred

  • Working knowledge of Risk Mitigation

  • Proficient with Microsoft Office - Excel, PowerPoint

Education:

  • Bachelor's degree

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Job Family Group:

Corporate Services

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Job Family:

Facilities Operations

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Time Type:

Full time

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Primary Location:

Tampa Florida United States

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Primary Location Full Time Salary Range:

$103,920.00 - $155,880.00


In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

Apr 21, 2025

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

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Average salary estimate

$129900 / YEARLY (est.)
min
max
$103920K
$155880K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About RES F&C Governance Operations Team Support, Citi

Join Citi as a vital member of the RES F&C Governance Operations Team in Tampa, Florida! In this dynamic role, you’ll support the governance requirements throughout the entire life cycle of Facilities & Construction projects. This includes lending your expertise to the RES CSC operations based in Mumbai, India, allowing you to interact with project management staff at both regional and global levels. Your insights will ensure compliance with Citi policies and guidelines, effectively helping to mitigate risks. The RES Governance team relies on you to foster a robust risk management culture, identifying potential challenges before they impact business objectives. You will also play a central role in the design and implementation of global standards and procedures, supporting the coordination of consistent practices across regions. With your strong analytical skills and project management experience, you’ll help monitor compliance throughout project lifecycles and facilitate effective communications across time zones. Your responsibilities will extend to maintaining crucial documentation, providing training to the team, and preparing for internal audits. At Citi, you’re not just filling a position; you’re shaping the governance framework for a global leader in financial services. If you’re passionate about compliance and risk management and are ready to make an impact on a large scale, this is the job for you!

Frequently Asked Questions (FAQs) for RES F&C Governance Operations Team Support Role at Citi
What are the main responsibilities of the RES F&C Governance Operations Team Support at Citi?

As a RES F&C Governance Operations Team Support at Citi, your main responsibilities will include supporting governance requirements throughout the life cycle of Facilities & Construction projects, ensuring compliance with Citi policies and standards, facilitating communication across various regions, and maintaining essential documentation related to compliance delivery.

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What qualifications are required for the RES F&C Governance Operations Team Support role at Citi?

To be successful as a RES F&C Governance Operations Team Support at Citi, you should have at least 6 years of relevant work experience, a bachelor's degree, and strong analytical and organizational skills. Familiarity with project management and risk mitigation is highly preferred.

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How does the RES F&C Governance Operations Team Support role contribute to risk management at Citi?

In the RES F&C Governance Operations Team Support role, you will play a critical part in fostering a robust risk management culture by identifying and mitigating potential risks throughout the project life cycle. Your work will help minimize operational risk events and losses, ensuring that Citi's objectives are met systematically.

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What tools are used by the RES F&C Governance Operations Team Support at Citi to ensure compliance?

As a RES F&C Governance Operations Team Support at Citi, you will utilize systems such as REALM and P2P for maintaining and tracking compliance with policies and procedures. These tools help facilitate efficient documentation and support your oversight of Corrective Action Plans and other compliance-related activities.

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What does the career path look like for a RES F&C Governance Operations Team Support at Citi?

A career as a RES F&C Governance Operations Team Support at Citi can lead to advanced roles within governance, compliance, or project management. With Citi's robust training and development programs, you will have opportunities to enhance your skills and may progress into managerial positions or more specialized compliance roles over time.

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Common Interview Questions for RES F&C Governance Operations Team Support
Can you describe your experience with compliance processes in previous roles?

When answering this question, focus on specific instances where you ensured compliance with policies and regulations. Discuss the processes you implemented and the outcomes they achieved, emphasizing your examples' relevance to the RES F&C Governance Operations Team at Citi.

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How do you approach risk management in project lifecycle monitoring?

In your response, highlight how you identify potential risks early in the project lifecycle. Discuss the tools and methodologies you employ to assess risks and how you implement actions to mitigate them effectively in line with Citi's governance framework.

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What project management experience do you have and how could it benefit our team?

Discuss your project management experiences, emphasizing areas where you facilitated compliance or streamlined processes. Mention specific projects where your leadership and organizational skills made a positive impact, particularly in risk management.

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How would you handle a situation where a colleague is not following compliance guidelines?

Share how you would approach the situation with professionalism and tact, aiming for a constructive conversation centered around understanding and rectifying the oversight. Emphasize the importance of communication in maintaining compliance at Citi.

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Can you provide an example of a successful training you conducted?

Outline the training topic, audience, and objectives. Explain how the training improved compliance awareness or processes. Discuss feedback received and any positive changes observed post-training to demonstrate your ability to convey complex information effectively.

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What tools and systems do you find essential for tracking compliance?

Discuss the systems you’ve used in past positions, such as REALM or P2P, and share why you believe they are effective in maintaining compliance. Detail how you leverage technology to enhance your work and the impact it can have on compliance delivery at Citi.

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How do you stay updated on regulatory changes that impact your work?

Explain your methods for keeping abreast of regulatory changes, whether through professional organizations, continuous education, or industry publications. Highlight your proactive approach to ensuring that your work aligns with current regulations.

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Describe a time you identified a compliance risk and acted on it.

Provide a specific example that showcases your ability to recognize risks, the actions you took to address them, and the outcome of those actions. This demonstrates your proactive approach and commitment to maintaining compliance.

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What strategies do you use for effective communication across different time zones?

Discuss techniques you utilize to ensure clear and concise communication, such as setting agenda-focused meetings, utilizing collaborative tools, and understanding cultural differences. Emphasize how these strategies enhance teamwork at Citi.

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What do you think is the biggest challenge for the RES F&C Governance Operations Team at Citi?

Respond by identifying a key challenge based on your knowledge of governance and compliance. Offer insights on how you would address this challenge through your expertise and the collaborative efforts you’d promote within the team.

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Full-time, on-site
DATE POSTED
April 14, 2025

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