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2920 Medical Social Worker (SFDPH) - job 1 of 3

Company Description

The Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the importance of diversity in its workforce. All employees at the Department of Public Health work to advance equity, inclusion, and diversity with a specific lens and focus on race, ethnicity, gender, sex, sexuality, disability, and immigration status. 

  • Application Opening  Monday, July 3, 2023
  • Application Deadline – the application filing will be open continuously at least through December 8, 2023, and will close any time thereafter.
  • Salary: $107,640 - $130,780 Annually; $51.750 - $62.875 hourly,
  • Appointment Type: Temporary Exempt
  • Recruitment ID: TEX-2920-REF809X

Please note: Applications that were submitted more than 6 months ago will be expired.

SHIFTS: Varied. Days, evening, nights, weekends and/or holiday shifts may be required, depending on position.

There are currently two shifts available:

  • Shift 1: 8:30 AM to 5:00PM, weekdays; 3 days minimum, working consecutive days is preferred.
  • Shift 2: 7 AM to 5:30 PM (10-hour shifts), weekends (Saturday and Sunday).

The Mission of the San Francisco Department of Public Health (SFDPH) is to protect and promote the health of all San Franciscans. SFDPH strives to achieve its mission through the work of multiple divisions - the San Francisco Health Network, Population Health, Behavioral Health Services, and Administration. The San Francisco Health Network is the City’s only complete system of care and has locations throughout the City, including Zuckerberg San Francisco General Hospital and Trauma Center, Laguna Honda Hospital and Rehabilitation Center, and over 15 primary care health centers. The Population Health Division (PHD) provides core public health services for the City and County of San Francisco: health protection, health promotion, disease and injury prevention, and disaster preparedness and response. Behavioral Health Services operates in conjunction with SFHN and provides a range of mental health and substance use treatment services. 

The applicant pool resulting from this recruitment may be utilized to fill future and current vacancies in this class at other locations within the DPH.

Job Description

Under general supervision, the Medical Social Worker performs routine medical social work duties.

EXAMPLES OF DUTIES:

  • Evaluates social, emotional and physical needs of clients by applying social work theories
  • Helps clients cope with the environmental and psychological issues of illness by explaining options and treatments as well as making appropriate referrals.
  • Provides supportive counseling or crisis intervention to clients and/or their significant others, families, or friends or may provide referral services to therapists or mental health providers.
  • Interviews clients, their families and significant others to obtain intake information; reviews financial status and screen eligibility for entitlement programs.
  • Collaborates with interdisciplinary health care teams to treat and plan for the psychosocial and medical needs of patients by consulting with other providers and making referrals.
  • Devises, develops and implements treatment plans as necessary. May make a diagnosis as part of a treatment plan.
  • Conducts mandatory reporting activities by completing reports (CPS, APS, elder abuse, and domestic violence reports) in specific timeframes and completing appropriate documents.
  • Prepares records to document case activity including pertinent statistical reports, chart notes, correspondence, and other agency forms to monitor and assess client's progress;
  • Advocates on behalf of clients with agencies, medical practitioners and within the community.
  • Conducts home visits when necessary to survey living situation of clients for accessibility and to determine the need for further services.
  • Provides discharge planning and/or service coordination and linkage by analyzing client needs, coordinates with other members of treatment teams and refers clients to outside services and community agencies.
  • Researches community resources, makes appropriate referrals and helps facilitate medical treatment and arranges follow-up care.

The 2920 Medical Social Worker also performs other related duties as required.

Qualifications

EDUCATION: Possession of a Master's Degree in Social Work (MSW) from a school of social work fully accredited by the Council on Social Work Education (CSWE); AND

EXPERIENCE: Six (6) months (1,000 hours) of social work experience in a health care setting. This experience may be gained from supervised field placement during the Master's in Social Work (MSW) program or from post-graduate social work experience.

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

One-year fulltime employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40-hour work week).

Desirable Qualifications:

  • Excellent oral and written communication skills.
  • Experience in inpatient, outpatient, or home health based social work.

The stated desirable qualifications may be considered at the end of the selection process when candidates are referred for hiring.

All work experience, education, training, and other information substantiating how you meet the minimum qualifications must be included in your application by the filing deadline.  

Important Note: Please make sure it is absolutely clear in your application exactly how you meet the minimum qualifications. Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. Please be aware that any misrepresentation of this information may disqualify you from this recruitment or future job opportunities. 

Additional Information

How to apply:

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit careers.sf.gov and begin the application process. 

Our e-mail communications may come from more than one department so please make sure your email is set to accept messages from all of us at these links

Applicants may be contacted by email about this recruitment therefore, it is their responsibility to contact the Analyst if they update their email address. 

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Additional information regarding Employment with the City and County of San Francisco: 

If you have any questions regarding this recruitment or application process, please contact the analyst, Elaine Adams at [email protected] or (628) 271-6974.

We may use text messaging to communicate with you if you include a mobile number in your application. The first message will ask you to opt in to text messaging.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

Average salary estimate

$119210 / YEARLY (est.)
min
max
$107640K
$130780K

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What You Should Know About 2920 Medical Social Worker (SFDPH), City and County of San Francisco

Are you a compassionate and driven professional looking to make a tangible difference in the lives of others? The San Francisco Department of Public Health (SFDPH) is seeking a dedicated 2920 Medical Social Worker to join our team! Located at 1001 Potrero Ave in the heart of San Francisco, this position offers a unique opportunity to work with diverse populations and deal with a range of health issues and psychosocial challenges. As a Medical Social Worker with SFDPH, you will be tasked with evaluating the social and emotional needs of clients, providing essential supportive counseling, and collaborating with a dynamic interdisciplinary healthcare team. You will help implement treatment plans, conduct mandatory reporting activities, and advocate for your clients within the community. We are looking for someone who holds a Master’s Degree in Social Work and has at least six months of experience in a healthcare setting. This role may require varied shifts, including evenings, weekends, and holidays, allowing for flexibility in your work schedule. Join us in our mission to promote health equity and improve the public wellbeing of all San Franciscans. If you're ready to make an impact, we would love to hear from you!

Frequently Asked Questions (FAQs) for 2920 Medical Social Worker (SFDPH) Role at City and County of San Francisco
What are the key responsibilities of a 2920 Medical Social Worker at SFDPH?

As a 2920 Medical Social Worker at the San Francisco Department of Public Health (SFDPH), your key responsibilities include evaluating clients' social and emotional needs, providing supportive counseling and crisis intervention, and collaborating with healthcare teams to create comprehensive treatment plans. You will also perform mandatory reporting activities, advocate for clients, and research community resources for client referrals.

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What are the qualifications required for the 2920 Medical Social Worker position at SFDPH?

Applicants for the 2920 Medical Social Worker position at SFDPH must possess a Master’s Degree in Social Work (MSW) from an accredited school, combined with at least six months of social work experience in health care settings. This experience can be acquired through supervised field placements or post-graduate work. Strong oral and written communication skills are highly beneficial.

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What does the work schedule look like for a Medical Social Worker at SFDPH?

The work schedule for a Medical Social Worker at SFDPH can be varied, including day, evening, night, weekend, and holiday shifts. Specifically, there are currently two available shifts: weekdays from 8:30 AM to 5:00 PM or 10-hour shifts on weekends from 7 AM to 5:30 PM, allowing flexibility to meet personal and professional commitments.

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What professional development opportunities are available for 2920 Medical Social Workers at SFDPH?

SFDPH is committed to fostering growth among its employees. As a 2920 Medical Social Worker, there are numerous professional development opportunities available, including training workshops, seminars, and the chance to participate in interdisciplinary team meetings that enhance your skills and knowledge in social work and healthcare.

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How does the SFDPH promote diversity and inclusion within the workforce for Medical Social Workers?

The San Francisco Department of Public Health (SFDPH) values diversity and equity, actively recruiting a workforce that reflects the community it serves. As a 2920 Medical Social Worker, you'll be part of an inclusive environment focused on providing equitable healthcare to all individuals, regardless of race, ethnicity, gender, or background.

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Common Interview Questions for 2920 Medical Social Worker (SFDPH)
Can you describe your approach to evaluating clients' social needs?

When evaluating clients' social needs, I begin by actively listening and building rapport to create a safe space for clients. I utilize established social work theories and frameworks, assess individuals' physical and emotional circumstances, and consider their family dynamics while gathering relevant information to create a comprehensive treatment plan.

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How do you manage crisis situations with clients?

In managing crisis situations, I remain calm and composed, ensuring I assess the immediate risk to the client and others. I provide supportive counseling by clearly communicating with empathy and understanding, helping clients identify coping strategies, and facilitating referrals to mental health professionals when necessary.

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What role does interdisciplinary collaboration play in your work as a Medical Social Worker?

Interdisciplinary collaboration is crucial as it enables us to offer holistic care to the patients. I communicate openly with healthcare team members, share insights from my evaluations, and collaborate on treatment plans that address both medical and psychosocial aspects of the client's wellbeing.

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How would you advocate for a client who is struggling to access necessary services?

I believe strong advocacy begins with understanding the client's needs comprehensively. I would utilize my knowledge of community resources, reach out to agencies on their behalf, and work collaboratively with healthcare providers to ensure they receive the services they require. Continuous follow-up is vital to ensure successful linkages.

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What techniques do you use to maintain accurate client documentation?

Maintaining accurate client documentation is key to effective social work practice. I use systematic note-taking strategies, including documenting interactions promptly after meetings and employing templates for standardized report formats, ensuring all necessary information is recorded thoroughly for future reference.

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How do you balance your workload when managing multiple clients?

I prioritize tasks by assessing the urgency and needs of each client, along with the complexities involved in their situations. Using organizational tools like checklists and scheduling, I manage my time efficiently, ensuring that I provide attentive care while meeting casework deadlines.

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Can you discuss your experience with mandatory reporting?

Mandatory reporting is a responsibility I take seriously. My experience includes conducting thorough assessments of suspected abuse cases or neglect, documenting findings carefully, and promptly filing required reports while maintaining the confidentiality and safety of the clients involved.

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What strategies do you employ to ensure inclusivity in your practice?

To enhance inclusivity, I educate myself about the diverse backgrounds of my clients and actively listen to their unique experiences. This involves adjusting my communication style when necessary and collaborating with cultural liaisons to ensure that all clients feel valued and understood in their care.

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How do you build rapport with clients from diverse backgrounds?

Building rapport with clients from diverse backgrounds starts with showing genuine interest in their lives and experiences. I am open-minded and ready to learn about their cultural context, which fosters trust and enables us to work together effectively on their health and social needs.

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Describe a challenging case you worked on. How did you handle it?

One challenging case involved a client facing complex family dynamics and mental health issues. I approached it by thoroughly assessing the situation and collaborating closely with other professionals. By involving the client in the treatment planning process and advocating for support services, we were able to create a positive outcome.

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The mission of The San Francisco Department of Human Resources is to recruit, engage, and develop the City's workforce to meet the expectations and service needs of San Franciscans. DHR administers the City's civil service system, ensures payment ...

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DATE POSTED
December 10, 2024

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