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Island Restaurant General Manager

Please click here to review our Applicant Privacy Policy.LIVE THE ISLAND LIFETommy Bahama is more than just an island inspired brand, it’s a lifestyle! Live the Island Life as an ambassador of our brand, all while providing 5-star food and service! We look for those who are passionate about growth as we offer a variety of rewarding positions from culinary, front of house and management teams. You will play an integral role in restaurant’s leadership, inspiring your team to work together to achieve our goals and create an environment of aloha fun. Come join us, share knowledge on each season’s scratch cuisine, hand crafted cocktails, and provide guest with world class dining - taking them some place great!BE THE ISLAND GUIDE• Create a relaxed destination – Develop/streamline restaurant processes in partnership with the Regional Manager while ensuring consistent execution of Company policies and procedures• Set the course – Direct Restaurant Team operations, ensuring both BOH and FOH delivers exceptional services experience and all appropriately reflects the Tommy Bahama lifestyle through brand execution, visually and experientially• Build the perfect oasis – Implement strategies and facilitate learning and training programs that creates an environment for Restaurant Team Members to successfully promote sales, service success, and internal career growth• Support your crew – In partnership with the Restaurant Manager(s), assist employees with career development strategies to improve employee retention and build bench strength• Proactive in Paradise – Partner with Retail General Manager on all expenses that are shared with restaurantEssentials For Life In Paradise• You have 5+ years of hospitality related experience• You have 3+ years of Restaurant Manager/ Leadership experience• You have a current food handler’s card and other certification as required by federal/state/local law• You have strong knowledge of food and beverage menu - including ingredients, preparation methods, and presentation• You have strong verbal and written communications skills and is able to communicate operational information - proven track record of increasing experience and responsibility• You are comfortable using a computer, navigating Windows and Microsoft Office, Point of Sale System and Outlook Email• You have a high school diploma or GED• Willingness to perform other duties as required that are necessary to support the businessEssential Physical Requirements• Lift and/or move up to approximately 50 pounds frequently• Bending/stooping/kneeling required – frequently• Routine standing for duration of shift• Maneuvering the following types of equipment or machinery:• Hand cart, blenders, knives, slices, wine keys and other tools listed in training manual• Scheduled shifts determined by business needsRate Range: $90,000.00-130,000.00 annuallyMultiple factors will vary the applicable rate of pay for this role, including an individual’s experience, knowledge, and skillset, as well as work location and available budget.Tommy Bahama is an equal opportunity employer and does not discriminate against qualified applicants based on race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision-making or any other characteristic protected by law. If you need an accommodation to complete an online application, please contact the location you are applying to or send an email to our recruiting team at recruiter@tommybahama.com.Mahalo (thank you) for your interest in Tommy Bahama!Tommy Bahama participates in E-Verify. Details in English and Spanish. Right to Work Statement in English and Spanish.

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What You Should Know About Island Restaurant General Manager, Tommy Bahama

If you're ready to immerse yourself in the beauty of Wailea-Makena, HI, and take on an exciting opportunity as the Island Restaurant General Manager with Tommy Bahama, this is the perfect chance for you! At Tommy Bahama, we embody a lifestyle that's all about the island spirit, and we're looking for someone who shares our passion for delivering exceptional food and service. In this role, you’ll lead a talented team while creating an atmosphere of fun and relaxation that reflects the Tommy Bahama ethos. Your responsibilities will include streamlining restaurant processes, ensuring top-notch operations on both the back and front of house, and implementing innovative strategies to cultivate team growth and morale. Collaborating closely with our Regional Manager, you will play a key role in delivering a 5-star experience to our guests, showcasing the unique flavors of our handcrafted cocktails and seasonal scratch cuisine. Bring your leadership skills, enthusiasm for customer service, and knowledge of food and beverage to our welcoming restaurant family, and help us enhance the Tommy Bahama dining experience. With competitive pay and the chance to grow in a vibrant work environment, this is more than just a job. It's a lifestyle, and we invite you to live it with us!

Frequently Asked Questions (FAQs) for Island Restaurant General Manager Role at Tommy Bahama
What are the primary responsibilities of an Island Restaurant General Manager at Tommy Bahama?

As the Island Restaurant General Manager at Tommy Bahama, your responsibilities will include overseeing restaurant operations, ensuring exceptional service both in the front and back of house, and streamlining processes in collaboration with the Regional Manager. You’ll inspire and support your team, create a positive work environment, and develop strategies for staff training and retention.

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What qualifications do I need to apply for the Island Restaurant General Manager position at Tommy Bahama?

To qualify for the Island Restaurant General Manager role at Tommy Bahama, you should have at least 5 years of hospitality experience and 3 or more years in a restaurant management role. Additionally, you’ll need a current food handler’s card and strong communication skills, as well as the ability to navigate computer systems and Point of Sale systems effectively.

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How does Tommy Bahama support career development for its Island Restaurant General Manager?

Tommy Bahama is committed to helping its Island Restaurant General Managers grow in their careers. In this role, you will assist team members with career development strategies aimed at improving employee retention and building strong talent within the restaurant. This includes providing training programs and fostering a supportive environment.

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What is the salary range for the Island Restaurant General Manager position at Tommy Bahama?

The salary range for the Island Restaurant General Manager position at Tommy Bahama is between $90,000.00 to $130,000.00 annually. Several factors contribute to determining the specific pay rate, including individual experience, knowledge, skills, and the location of the job.

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What does a day look like for an Island Restaurant General Manager at Tommy Bahama?

A typical day for an Island Restaurant General Manager at Tommy Bahama includes overseeing daily operations, managing the restaurant team, interacting with guests to ensure their satisfaction, and collaborating with other managers on various aspects of the business. You’ll also participate in financial management and implement strategies to enhance service quality.

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Common Interview Questions for Island Restaurant General Manager
Describe your leadership style as an Island Restaurant General Manager.

In answering this question, share specific examples of how you've fostered a positive work environment, motivated your team, and managed conflicts. Your response should reflect a collaborative and supportive approach, emphasizing your commitment to training and staff development.

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How do you ensure exceptional guest experiences in your restaurant?

To effectively answer this question, detail your strategies for training staff, setting high standards for service, and monitoring guest feedback. Highlight your experiences where guest satisfaction was improved and the techniques you used to achieve that.

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What strategies do you use to manage costs effectively in a restaurant?

When responding, discuss your approach to budget management, such as monitoring food and labor costs, utilizing inventory management systems, and negotiating with suppliers. Include any specific experience you have with successful cost-saving initiatives.

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How do you handle staffing shortages or high employee turnover?

Answer this question by discussing your recruitment strategies, staff engagement practices, and how you've built a supportive team culture. Share any initiatives you've led that improved retention and satisfaction among employees.

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Can you give an example of a successful event or promotion you have managed?

Prepare to share a specific event or promotion that you spearheaded, detailing your planning process, marketing strategies, and the outcomes. Emphasize how you engaged the community or attracted new guests to the restaurant through your efforts.

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What do you think defines the Tommy Bahama dining experience?

In your answer, highlight your understanding of the Tommy Bahama brand, focusing on the concepts of relaxation, quality of service, and the unique island-inspired cuisine. Discuss how your vision aligns with the brand's values and goals.

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How do you approach training new team members?

Describe your training process, emphasizing how you assess the needs of new employees, your methods of providing hands-on learning, and how you evaluate their progress to ensure they are prepared to meet the restaurant's standards.

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What steps do you take to ensure a clean and safe working environment?

Discuss your commitment to health and safety standards, including regular inspections, employee training programs on sanitation practices, and how you implement state and federal regulations into daily operations.

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How do you adapt to changing market trends in the restaurant industry?

Explain your approach to staying informed about industry trends, such as attending workshops, collaborating with peers, and monitoring competitor offerings. Describe how you've successfully integrated new trends into your restaurant to attract more customers.

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What are your long-term goals as an Island Restaurant General Manager?

Share your aspirations related to the role, emphasizing your desire to drive team success, achieve higher guest satisfaction, and potentially take on more significant leadership responsibilities within the organization. Tailor your response to reflect how these goals align with Tommy Bahama’s vision.

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Tommy Bahama is part of the Tommy Bahama Group, Inc., a wholly owned subsidiary of Oxford Industries, Inc. (NYSE:OXM). Established in August 1992, with corporate headquarters in Seattle, Tommy Bahama is an island-inspired lifestyle brand that def...

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Full-time, on-site
DATE POSTED
November 28, 2024

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