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Fleet Services Manager (0923) - SFO - (153592)

Company Description

Specific information regarding this recruitment process is listed below:

  • Application Opening: December 27, 2024
  • Application Deadline: January 21, 2025 at 5:00 p.m. PDT
  • Compensation: $141,700 - $180,856 Annually
  • Recruitment ID: PBT-0923-153592

Interested applicants are encouraged to apply immediately. This announcement will close no later than the above referenced application filling deadline.

Working at SFO

San Francisco International Airport (SFO), an enterprise department of the City and County of San Francisco (CCSF), has approximately 1,700 CCSF employees and strives to be a diverse, equitable, and inclusive employer.

SFO’s mission is delivering an airport experience where people and our planet come first and our core values are Safety and Security, Teamwork, Excellence, Care, and Equity. Learn more about careers at SFO.

For more information about SFO, visit www.flysfo.com. Follow us on X and Facebook.

As a team member of SFO, you will embrace SFO’s core values and SFO’s Racial Equity Action Plan.

Job Description

Position Details: Under administrative direction, the Airport Fleet Services Manager is responsible for the maintenance, operation and implementation of policies and procedures for Airport’s full portfolio of equipment and vehicles. This position will implement and expand the use of alternative fuel vehicles and equipment to achieve SFO’s sustainability goals. The Airport Fleet Services Manager will perform analyses in operational life cycles, manage contracts and service agreements with vendors and pursue grants for alternative fuel equipment and vehicles.

According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job code/class and are not intended to be an inclusive list. 

You are excited about this opportunity because you will:

  • Manage fleet shop operations including the coordination of facilities or vehicle maintenance between shops.
  • Manage the Airport’s portfolio of 1,400 pieces of equipment and vehicles, including on- and off-road heavy equipment, watercraft, tools, generators, aircraft rescue and firefighting vehicles and other emergency equipment across their operational life cycles from procurement to maintenance to salvage/end of life.
  • Develop, administer, and monitor an operational budget for Airport’s robust fleet management program including telematics and asset management systems.
  • Review and approve bid awards to procure vehicle parts and equipment services through a competitive bid process; pursue and complete grant application processes to expand alternative fuel and zero emission vehicles and equipment; and manage approved grant agreements to ensure Airport is in adherence to terms and conditions.
  • Prepare specifications and perform cost benefit analyses of lifecycle cost of vehicle ownership to manage vehicle and equipment depreciation and replacement schedules and inform procurement decisions/options (lease vs. buy) and vehicle selection aligned with fleet management program; and manage the auction of vehicles no longer in use.
  • Develop and implement fleet services policies and procedures to ensure compliance with all relevant codes, ordinances and regulations; and plan to transition fleet to zero emission vehicles.
  • Analyze and research data to provide various related reports, presentations and communications. 
  • Monitor airport fleet incident reports, lead investigations, prepare related reports and recommend discipline as appropriate.
  • Monitor and maintain all DMV records and related files; ensure all vehicles and equipment are properly licensed, permitted and compliant with all relevant codes, ordinances and regulations; and manage fleet vehicle incident reports
  • Implement the inspection program for Airport tenant vehicles and equipment.
  • Manage the hazardous material disposal program and oversee the state mandated smog and smoke check program.
  • Manage subordinates including automotive trades and administrative staff.
  • Disseminate information clearly and concisely verbally and in written form to internal (i.e., senior management and executive level leadership, various community partners, and other city departments) and external stakeholders (e.g., vendors and the public).
  • Build staff awareness and comfort with alternative fuel vehicles and infrastructure through the design and deployment of training and host of demonstration "test drives".

 

Desirable Qualifications:

  • Supervisory experience of senior staff in the maintenance, repair and overhaul of a variety of vehicles and equipment.
  • Experience working with multiple automotive trades including automotive painters, machinists, mechanics and service workers.
  • Experience in management of a large fleet division including heavy equipment vehicles, Aircraft Rescue and Fire Crash Fighting vehicles, and alternative fuel vehicles.
  • Operational budget management experience.
  • Experience implementing a strategic plan.
  • Automotive auction experience.
  • Demonstrated knowledge of the requirements of Department of Transportation (DOT) and compliance with all counties, state, and federal regulations related to vehicle operations.
  • Ability to understand functional aspects of fleet operational components to meet agency goals and requirements.

Qualifications

Minimum Qualifications:

1. Education: Baccalaureate degree from an accredited college or university;

AND

2. Experience: Four (4) years of experience in maintenance, repair and overhaul of a variety of vehicles and other machinery and equipment. Experience must have been gained in a large (i.e., 750+ vehicles or heavy equipment) and diversified (i.e., diversity of vehicles such as cars, trucks, motorcycles, road graders, paver, cranes, air rescue or firefighting vehicles, etc.) fleet maintenance operation (including emergency type vehicles);

AND

3. License and Certification: Possession of or ability to obtain a valid California Class C driver license prior to employment. Candidates must be insurable under the City’s automobile liability insurance policy. Insurability must be maintained throughout employment

Education Substitution: Applicants may fully substitute the required education with additional qualifying experience as a journey-level craft person responsible for the maintenance, repair and overhaul of a variety of vehicles and other machinery and equipment. One year (2000 hours) of additional qualifying experience will be considered equivalent to 30 semester units/45 quarter units.

Applicants must meet the minimum qualification by the final filing date unless otherwise noted.

Notes:

Experience must have been gained as a journey-level craft person in a vehicle maintenance and repair shop. Experience as a journey-level craft person in other kinds of maintenance and repair shops is not considered qualifying.

One-year full-time employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40-hour work week). Any overtime hours that you work above 40 hours per week are not included in the calculation to determine full-time employment.

Verification of Education and Experience
Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process.

Every application is reviewed to ensure that you meet the minimum qualifications listed in the job ad. Please review our articles on Employment Application and Minimum Qualifications and Verification of Experience and/or Education for considerations taken when reviewing applications.  

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included in your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Resumes will not be accepted in lieu of a completed City and County of San Francisco application.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

Selection Procedures: 

After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following:

Oral/Performance Exam (Weight: 100%)

The applicants who clearly demonstrated their possession of the required minimum qualifications will be tested to determine their relative knowledge, skill, and ability levels in job-related areas which may include, but are not limited to:

  • Knowledge of shop practices and methods used to run maintenance shops which are engaged in the overhaul, maintenance, repair and adjustment of a wide variety of vehicles and equipment.
  • Knowledge of preventive maintenance and applicable auto shop safety requirements.
  • Knowledge of modern personnel administration; principals, practices, methods and techniques to organize, administer and manage budget and financial administration.
  • Knowledge of principles, practices, methods and procedures used in the procurement of large quantities of materials and supplies for a maintenance facility.
  • Knowledge of computers and related vehicle maintenance software to present findings of research and analysis and proposed recommendations.
  • Knowledge of current alternative fuel vehicles and technology including battery electric vehicles, plug-in hybrid electric vehicles and hydrogen vehicles.
  • Ability to prepare specifications, purchase orders, pursue grants, and review and award bids for a wide variety of vehicles and equipment.
  • Ability to establish and maintain effective working relationships with vendors and suppliers.
  • Ability to communicate clearly, concisely and accurately in verbal and written form.
  • Ability to review and analyze data, review statistical computations, charts and diagrams.
  • Ability to plan, organize, direct and review the work of subordinates

Note: Applicants who meet the minimum qualifications are not guaranteed to advance through all steps in the selection process.

A passing score on the Oral/Performance Examination must be achieved to be ranked on the Eligible List.

Candidates will be placed on the eligible list in rank order according to their final score. Candidate scores on this examination may also be applied to other announcements involving other job titles when directed by the Human Resources Director. The department may administer additional position-specific selection procedures to make final hiring decisions.

Eligible List/Score Report:

A confidential eligible list of applicant names that have passed the civil service examination process will be created and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals are resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., because of appeals), as directed by the Human Resources Director or the Civil Service Commission. The duration of the eligible list resulting from this examination process will be six (6) months and may be extended with the approval of the Human Resources Director.

To find Departments which use this classification, please see https://sfdhr.org/sites/default/files/documents/Forms-Documents/Position-Counts-by-Job-Codes-and-Department-FY-2022-23.pdf.

Additional Information

Transportation Security Administration (TSA) Security Clearance
Candidates for employment with the San Francisco Airport Commission are required to undergo a criminal history record check, including FBI fingerprints, and Security Threat Assessment to determine eligibility for security clearance and may be required to undergo drug/alcohol screening. Per Civil Service Commission Rule Section 110.9.1, every applicant for an examination must possess and maintain the qualifications required by law and by the examination announcement for the examination. Failure to obtain and maintain security clearance may be basis for termination from employment with the Airport Commission.

Customs Clearance
Candidates for employment with San Francisco International Airport require that the incumbent be qualified for unescorted access to the San Francisco Airport U.S. Customs Security Area. An application for a U.S. Customs Access Seal may be   submitted to Customs ONLY after employment has commenced. Employment in this position requires that the incumbent apply for, successfully acquire and maintain a Customs Access Seal. Per Civil Service Commission Rule 110.9.1, every applicant must possess and maintain the qualifications required by law and by the examination announcement for this examination. Failure to acquire or maintain customs access, a requirement for this position, may be basis for termination of employment with the Airport Commission. Customs Access Seal requirements and procedures are in the Code of Federal Regulations, Title 19, Part 122, Sections 181 or 189.

Terms of Announcement and Appeal Rights:

Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at https://careers.sf.gov/

The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is 'abuse of discretion' or 'no rational basis' for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director.  Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.

City and County of San Francisco:

HOW TO APPLY

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1/ and begin the application process.

• Select the “I’m Interested” button and follow instructions on the screen

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up to date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).

Applicants will receive a confirmation email from [email protected] that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Exam Analyst Information: If you have any questions regarding this recruitment or application process, please contact the exam analyst, Breonna Santiago at [email protected].

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

Average salary estimate

$161278 / YEARLY (est.)
min
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$141700K
$180856K

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What You Should Know About Fleet Services Manager (0923) - SFO - (153592), City and County of San Francisco

As the Fleet Services Manager at SFO, you’re about to embark on an exciting journey! Here at the San Francisco International Airport, we're not just about shuttling passengers; we're committed to sustainability and efficiency in managing our expansive fleet. With over 1,400 pieces of equipment and vehicles ranging from heavy machinery to emergency firefighting vehicles, this role is all about keeping things running smoothly and safely. You'll have the opportunity to make your mark by overseeing a comprehensive fleet management program, from operational budgeting to ensuring compliance with safety regulations. Your innovative spirit will shine as you implement policies to expand our use of alternative fuel vehicles, aligning with our sustainability goals. Your leadership skills will be put to the test as you manage the day-to-day operations, foster teamwork, and lead a diverse group of professionals in various automotive trades. Communication is key — you’ll need to convey complex technical information to both internal teams and external stakeholders. If you have a knack for problem-solving and a passion for green technologies, SFO could be your next great career adventure!

Frequently Asked Questions (FAQs) for Fleet Services Manager (0923) - SFO - (153592) Role at City and County of San Francisco
What are the responsibilities of a Fleet Services Manager at SFO?

The Fleet Services Manager at SFO oversees the maintenance and operation of over 1,400 vehicles and equipment, ensuring everything runs safely and efficiently. Responsibilities include managing fleet shop operations, developing operational budgets, implementing sustainability initiatives, and coordinating vehicle procurement.

Join Rise to see the full answer
What qualifications are required for the Fleet Services Manager position at SFO?

To qualify for the Fleet Services Manager position at SFO, you need a bachelor's degree and four years of relevant experience in managing a large fleet (750+ vehicles). Supervisory experience and knowledge of alternative fuel technologies are also highly desirable.

Join Rise to see the full answer
How does the Fleet Services Manager at SFO contribute to sustainability efforts?

As Fleet Services Manager at SFO, you’ll implement and expand the use of alternative fuel vehicles and develop policies focused on transitioning the fleet to zero emissions. This role directly supports SFO's sustainability goals.

Join Rise to see the full answer
What does the selection process look like for the Fleet Services Manager role at SFO?

Candidates for the Fleet Services Manager position at SFO undergo a selection process that involves an examination to assess knowledge and skills related to fleet management and vehicle maintenance. Successful candidates will be ranked based on their performance.

Join Rise to see the full answer
What are the working conditions like for the Fleet Services Manager at SFO?

The working conditions for the Fleet Services Manager at SFO involve both office and hands-on environments. You’ll often be on the field overseeing vehicle operations while also coordinating with various teams to ensure the fleet is compliant and efficient.

Join Rise to see the full answer
Common Interview Questions for Fleet Services Manager (0923) - SFO - (153592)
Can you describe your experience managing a fleet of vehicles?

Discuss specific examples of your previous work with fleet management, focusing on the types and sizes of fleets you've overseen. Highlight any strategies you implemented to improve efficiency or reduce costs.

Join Rise to see the full answer
How would you ensure compliance with safety regulations in fleet operations?

Explain your understanding of relevant safety codes and your strategies for keeping abreast of regulatory changes. Discuss how you would conduct regular audits and training sessions to ensure compliance.

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What strategies would you employ to transition a fleet to alternative fuel vehicles?

Talk about your approach to assessing the current fleet's needs, researching alternative fuel options, and engaging stakeholders. Discuss any past experiences where you successfully introduced alternative fuels.

Join Rise to see the full answer
How do you manage operational budgets for a fleet management program?

Share your experience with budgeting processes and tools, including how you allocate resources and monitor expenses. Provide examples of how you've successfully managed costs while maintaining services.

Join Rise to see the full answer
Describe a time when you had to lead a team through a significant change.

Use the STAR method (Situation, Task, Action, Result) to provide a structured response. Highlight your leadership skills, focusing on communication and team engagement during the transition.

Join Rise to see the full answer
What techniques do you use to analyze data and make informed decisions?

Discuss your experience with data analysis tools and processes, focusing on how you interpret data to make strategic decisions. Provide an example where data led you to make a significant fleet management choice.

Join Rise to see the full answer
How do you stay updated with the latest trends in fleet management and vehicle technology?

Mention the resources you use to stay informed, such as industry publications, conferences, and online forums. Emphasize your commitment to continuous learning and adaptation in your management strategies.

Join Rise to see the full answer
Can you explain your experience with contract management and vendor relationships?

Provide examples of your past roles where you successfully managed vendor contracts. Highlight your negotiation skills and how you maintain strong working relationships to ensure service quality.

Join Rise to see the full answer
How do you ensure effective communication with both internal and external stakeholders?

Share your approach to clear communication, including how you tailor your messages for different audiences. Discuss any tools or practices you use to foster collaboration and transparency.

Join Rise to see the full answer
What is your approach to managing a diverse team within the fleet services department?

Explain your leadership style and how you promote inclusivity and team cohesion. Mention any specific training programs or team-building activities you've implemented.

Join Rise to see the full answer
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The mission of The San Francisco Department of Human Resources is to recruit, engage, and develop the City's workforce to meet the expectations and service needs of San Franciscans. DHR administers the City's civil service system, ensures payment ...

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DATE POSTED
January 15, 2025

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