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Special Bilingual Examiner (Filipino-English) - San Francisco Department of Public Health (1229)

Company Description

The Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the importance of diversity in its workforce. All employees at the Department of Public Health work to advance equity, inclusion, and diversity with a specific lens and focus on race, ethnicity, gender, sex, sexuality, disability, and immigration status. 

  • Application Opening January 4, 2024 
  • Application Deadline – The application filing will be open continuously at least through January 11, 2024 and will close any time thereafter. Interested applicants are encouraged to apply immediately.
  • Salary: $73.95 - $109.88 Hourly
    • Click here for more information
  • Appointment Type: Temporary Exempt 
  • Recruitment ID: REF4916L

Announcement will be open continuously and interviews will be conducted on an as-needed basis. 

The Mission of the San Francisco Department of Public Health (SFDPH) is to protect and promote the health of all San Franciscans. SFDPH strives to achieve its mission through the work of two main Divisions - the San Francisco Health Network and Population Health. The San Francisco Health Network is the City’s only complete system of care and has locations throughout the City, including Zuckerberg San Francisco General Hospital and Trauma Center, Laguna Honda Hospital and Rehabilitation Center, and over 15 primary care health centers.

The qualified applicant pool resulting from this recruitment may be utilized to fill future exempt vacancies. 

Job Description

This is a temporary exempt, on-call as-needed 1229 Special Bilingual Examiner (Filipino-English) that will conduct examinations of DPH employees' bilingual skills. Work assignments typically range from two (2) hours to two (2) days in duration, although longer assignments are possible. Position is limited to 1,040 work hours in a year.

San Francisco is one of the most culturally and linguistically diverse cities in the nation. Nearly half of all city residents speak a language other than English at home and over a third of all residents are immigrants. The City and County of San Francisco provides language access for Limited English Proficient (LEP) individuals to enable them to access government services. Special Bilingual Examiners conduct language testing of City and County Department of Public Health employees to determine their proficiency in bilingual translation and interpretation.

Under general direction, the Special Bilingual Examiner (Filipino-English) conducts oral and/or written tests of bilingual language skills at various testing locations, rates candidates’ performance on tests and performs related duties as required. The essential functions of the class include, but are not limited to:

  • Administering tests of bilingual language skills in interview settings and classroom testing environments;
  • Preparing test materials and arranging facilities prior to exams, distributing test materials, providing instructions to administer tests, and answering general questions;
  • Maintaining security of the test materials before, during and after the exam; 
  • Preventing candidates from taking test materials;
  • Rating candidate test performance and bilingual proficiency using established rating scales, scoring exams and providing exam results in the designated format to candidates and human resource professionals;
  • Reporting and documenting unusual incidents; and
  • Assisting in the development of exam items, test questions and rating guidelines.

The 1229 Special Bilingual Examiner (Filipino-English) performs related duties and responsibilities as assigned.

Qualifications

  1. High school diploma or equivalency certificate; AND
  2. Either: 
    A. Completion of a recognized certificate or certification in translation and /or interpretation in the designated language to and from English; OR

    B. At least ten (10) examination days or eighty (80) hours of verifiable work experience as a Bilingual Examiner; OR

    C. At least one (1) year of verifiable work experience as a Qualified Interpreter, Translator, Teacher, or similar occupation for which the main responsibility is to translate and/or interpret the designated target language to and from English.

Note: The certificate MUST be from a recognized Interpreter and Translator Certification program. A departmental designated bilingual staff certificate is NOT considered qualifying.

One year of full-time employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40-hour work week). 

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

Desirable Qualifications: The stated desirable qualifications may be used to identify job finalists at the end of the selection process when candidates are referred for hiring.

  • Demonstrated professional experience as a Medical/Heath Care Interpreter.
  • Ability to speak, read, and write fluently in the target language and English .
  • Experience evaluating spoken and written information in both English and the target language.
  • Exceptional oral and written communication skills in both English and the target language.
  • Degree from a recognized school of translation and interpretation. 
  • Excellent punctuality.
  • Flexibility.
  • Exceptional customer service skills.
  • Ability to deal tactfully and effectively with a large and diverse group of people.

Important Note: Please make sure it is absolutely clear in your application exactly how you meet the minimum qualifications. Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. Please be aware that any misrepresentation of this information may disqualify you from this recruitment or future job opportunities.

Applicants who possess a recognized certificate or certification in translating and/or interpreting must submit a copy of the certificate. 

Verification of work experience typically must be on the employer’s letterhead, and must include the applicant’s name, job title, description of job duties, dates of service, and signature of the employer. San Francisco City and County employees must submit verification of outside experience. San Francisco City and County employees will not receive credit for experience obtained outside of their classification unless recorded in accordance with the provisions of the Civil Service Rule 110.9.1.

Additional Information

How to apply:
Applications for City and County of San Francisco jobs are only accepted through an online process. Visit careers.sf.gov and begin the application process. 

Please ensure that you answer the language skills ability questions when you apply. Applicants must indicate on the application form the language(s) in which they claim proficiency.

Our e-mail communications may come from more than one department so please make sure your email is set to accept messages from all of us at this link. 

Applicants may be contacted by email about this recruitment therefore, it is their responsibility to contact the Analyst if they update their email address. 

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received. 

Additional information regarding Employment with the City and County of San Francisco: 

If you have any questions regarding this recruitment or application process, please contact the analyst, [email protected] or 628-271-6709.

We may use text messaging to communicate with you on the phone number provided in your application. The first message will ask you to opt in to text messaging.

CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

Average salary estimate

$191109 / YEARLY (est.)
min
max
$153384K
$228834K

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What You Should Know About Special Bilingual Examiner (Filipino-English) - San Francisco Department of Public Health (1229), City and County of San Francisco

If you are passionate about language and public service, the San Francisco Department of Public Health has an exciting opportunity for you as a Special Bilingual Examiner (Filipino-English)! In this role, you will conduct examinations to evaluate the bilingual skills of DPH employees, which is crucial to ensuring the city’s diverse communities receive appropriate healthcare services. The position allows for flexible, on-call assignments that can range from just a couple of hours to a few days, with the possibility of up to 1,040 work hours annually. Your main tasks will involve administering oral and written tests, preparing test materials, and ensuring that processes are followed to maintain the integrity of the assessments. San Francisco is rich in cultural diversity with a significant portion of its residents speaking various languages besides English. By joining the team, you will contribute to vital language access initiatives that enhance the city’s public health services. Your aim will not only be to rate candidates’ language proficiency but also to help refine the testing process to better meet community needs. This position is temporary exempt, offering a salary ranging from $73.95 to $109.88 hourly, embodying the city’s commitment to equity and inclusion. If you're ready to make a difference in the community while passionately utilizing your bilingual skills, this role could be the perfect fit for you!

Frequently Asked Questions (FAQs) for Special Bilingual Examiner (Filipino-English) - San Francisco Department of Public Health (1229) Role at City and County of San Francisco
What are the responsibilities of the Special Bilingual Examiner (Filipino-English) at the San Francisco Department of Public Health?

As a Special Bilingual Examiner (Filipino-English) at the San Francisco Department of Public Health, your responsibilities include conducting language tests for employees, preparing and distributing test materials, maintaining the security of testing materials, rating candidates' performances, and documenting incidents that may arise during examinations. You will aim to ensure that candidates demonstrate proficiency in bilingual translation and interpretation, which is significant for providing healthcare to the city's diverse population.

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What qualifications are needed for the Special Bilingual Examiner position with the San Francisco Department of Public Health?

To qualify for the Special Bilingual Examiner position with the San Francisco Department of Public Health, candidates must have a high school diploma or equivalent and meet one of the specified criteria: a recognized certificate in translation or interpretation, a minimum of ten examination days or eighty hours of experience as a Bilingual Examiner, or at least one year in a role involving bilingual translation or interpretation such as Qualified Interpreter or Translator.

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How can I apply for the Special Bilingual Examiner (Filipino-English) position at the San Francisco Department of Public Health?

Applications for the Special Bilingual Examiner (Filipino-English) position can be submitted online at the San Francisco Department of Public Health's website. It's important to clearly articulate your language skills and qualifications in the application, particularly your proficiency in Filipino and English. Applications will be accepted continuously until positions are filled, so applying sooner rather than later is advisable.

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What kind of experience is preferred for the Special Bilingual Examiner position at the San Francisco Department of Public Health?

Preferred experience for the Special Bilingual Examiner position includes professional experience as a Medical/Health Care Interpreter, fluency in both Filipino and English, and exceptional communication skills in both languages. Knowledge of evaluating spoken and written content in both languages is also beneficial, as this role emphasizes accurate assessment of bilingual proficiency.

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What is the salary range for the Special Bilingual Examiner (Filipino-English) at the San Francisco Department of Public Health?

The salary range for the Special Bilingual Examiner (Filipino-English) at the San Francisco Department of Public Health is between $73.95 and $109.88 hourly. This compensation reflects the importance of the role in contributing to equitable healthcare access within a diverse city and showcases the commitment of the department to recognize the value of skilled professionals in the public health sector.

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Common Interview Questions for Special Bilingual Examiner (Filipino-English) - San Francisco Department of Public Health (1229)
What motivated you to apply for the Special Bilingual Examiner (Filipino-English) position?

Discuss your specific interest in supporting public health and how your bilingual skills can enhance healthcare services in San Francisco. Highlight your passion for community service and any personal experiences that connect you with the role.

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How do you ensure the security of test materials during examinations?

Emphasize your understanding of the importance of confidentiality and integrity in testing processes. You could outline steps for keeping materials secure and maintaining a controlled environment to prevent any breaches.

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Describe a challenging situation you faced while administering tests and how you handled it.

Share a relevant experience where you managed a difficult scenario. Explain the context, your actions, and the positive outcome, which demonstrates your ability to maintain professionalism under pressure.

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What techniques do you use to evaluate candidates’ bilingual proficiency?

Speak about the evaluation methods you find effective, such as using established rating scales, criteria for scoring, and your experience with both oral and written assessments. Highlight the importance of fairness and objectivity.

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Can you provide an example of how you have contributed to improving testing processes in a previous role?

Illustrate with a specific example where your suggestions led to enhanced testing methods or materials. This could involve feedback on exam questions or procedures that made the testing experience smoother.

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How do you handle candidates who are anxious during exams?

Discuss strategies like providing guidance and reassurance, creating a calm testing environment, and using clear instructions. Your interpersonal skills are key to helping candidates feel at ease.

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What is your experience with developing test items or questions?

Mention any involvement you’ve had in test development, including brainstorming questions, understanding learning objectives, and collaborating with teams to ensure the effectiveness of assessments.

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What role does cultural understanding play in your approach to this position?

Reflect on the significance of cultural competency in language assessment, emphasizing how awareness of cultural nuances aids in understanding language use and interpretation during examinations.

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How would you approach a situation where a candidate misunderstands the test instructions?

Explain how you would patiently clarify instructions without providing direct answers. Demonstrating your ability to communicate effectively while ensuring each candidate fully understands expectations is crucial.

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Why do you think bilingual proficiency is essential for the San Francisco Department of Public Health?

Express your view on how bilingual proficiency addresses the needs of Limited English Proficient individuals and ensures equitable access to healthcare services. Emphasize its role in community trust and service effectiveness.

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The mission of The San Francisco Department of Human Resources is to recruit, engage, and develop the City's workforce to meet the expectations and service needs of San Franciscans. DHR administers the City's civil service system, ensures payment ...

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DATE POSTED
January 7, 2025

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