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Compliance Monitor

Overview

The mission of the Mayor's Office of Housing (MOH) is to make Boston a more equitable and inclusive city where all residents can thrive. MOH administers programs that create and preserve affordable housing, support homeowners and renters, provide housing and services to homeless individuals and families, and develop City-owned property. MOH seeks to carry out its mission through a lens of promoting diversity, equity, and inclusion and addressing the effects of systemic racism in our city.

 

Under the direct supervision of the Director of Housing Asset and Compliance or designee, the Compliance Monitor will be responsible for performing monitoring tasks and developing and implementing procedures and systems to ensure that MOH programs are in compliance with federal, state, and local grant regulations.

Responsibilities

  • Undertakes the long-term monitoring of rental and homeownership loan and grant programs.
  • Corresponds with and reviews documents from property managers and homeowners.
  • Maintains ownership and rental databases and physical files.
  • Monitors HOME Investment Partnership rental and ownership units in conformance with the HOME Monitoring Plan.
  • Performs eligibility and environmental reviews of MOH projects and beneficiaries.
  • Maintains an understanding of the current policies and regulations governing MOH programs.
  • Prepares grant performance reports.
  • Assists in responding to audit requests and recommends audit responses.
  • Assists in ensuring that all grant recordkeeping requirements are met.
  • Interacts with MOH program staff, constituents, and external stakeholders.
  • Performs other related duties as assigned.

Minimum Entrance Qualifications

  • At least two (2) years of experience in compliance monitoring, property management, real estate, community development, project management, or a related field.
  • Appropriate educational substitutions may be made. A bachelor's degree may account for two (2) years of experience.
  • Familiarity with U.S. Department of Housing and Urban Development (HUD) programs and regulations preferred.
  • Prior experience in a public agency is preferred.
  • Excellent written and oral communication, organizational, analytical, problem-solving, and interpersonal skills.
  • Demonstrated proficiency with Microsoft applications and Google Suite.
  • Ability to exercise good judgment and focus on detail as required by the job.

 

BOSTON RESIDENCY REQUIRED

 

Terms:Union/Salary Plan/Grade: SEIU/N-20Hours per week: 35

 

Please refer to the Salary Information section on the Boston Career Center site for more information on compensation. For each Salary Plan, salaries are listed by Grade and Step.

"Please note that the Mayor's Office of Housing (MOH) employees and their immediate family members are prohibited from buying or leasing City Involved Housing, with the exception of applicants living in City Involved Housing at the time of hire at MOH. Please refer to the Policy on Employee Participation in MOH Administered Programs."

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Average salary estimate

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$50000K
$70000K

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What You Should Know About Compliance Monitor, City of Boston

If you're passionate about promoting equity and inclusion in housing, the Compliance Monitor position at the Mayor's Office of Housing (MOH) in Boston could be just the role for you! As a Compliance Monitor, you will play a crucial part in ensuring that MOH programs comply with all relevant federal, state, and local regulations. Your responsibilities will include long-term monitoring of rental and homeownership loan programs, liaising with property managers and homeowners, and conducting eligibility and environmental reviews. You'll be the go-to person for maintaining databases and physical files related to rental and ownership units, ensuring everything aligns with the HOME Monitoring Plan. Your analytical skills will shine as you prepare grant performance reports and assist in responding to audit requests. This role not only requires excellent communication and organizational skills, but also a deep understanding of compliance regulations in housing. With at least two years of relevant experience or a bachelor’s degree to back you up, you’ll be well-equipped to tackle the diverse challenges this role presents. Join us at MOH, where we aim to make Boston a thriving, equitable city for all its residents!

Frequently Asked Questions (FAQs) for Compliance Monitor Role at City of Boston
What are the key responsibilities of a Compliance Monitor at the Mayor's Office of Housing in Boston?

The Compliance Monitor at the Mayor's Office of Housing in Boston is responsible for overseeing compliance with federal, state, and local regulations in various housing programs. This includes monitoring rental and homeownership loan programs, conducting eligibility reviews, maintaining databases, and preparing grant performance reports. The role also involves interacting with property managers, homeowners, and other stakeholders to ensure all compliance requirements are fulfilled.

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What qualifications do I need to apply for the Compliance Monitor position at MOH in Boston?

To apply for the Compliance Monitor position at the Mayor's Office of Housing in Boston, candidates should have at least two years of relevant experience in areas such as compliance monitoring, property management, or community development. A bachelor's degree can also substitute for this experience. Familiarity with HUD programs is preferred, along with excellent communication and organizational skills. Experience in a public agency setting is a plus.

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How does the Compliance Monitor ensure adherence to regulations in Boston's housing programs?

The Compliance Monitor ensures adherence to regulations in Boston's housing programs by conducting thorough monitoring and regularly reviewing documents from property managers and homeowners. They maintain databases and prepare grant performance reports, perform eligibility and environmental assessments, and keep abreast of current policies related to MOH programs. This multi-faceted approach ensures that all compliance requirements are met.

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What type of experience is preferred for the Compliance Monitor position at the Mayor's Office of Housing?

The preferred experience for the Compliance Monitor position at the Mayor's Office of Housing includes at least two years in compliance monitoring, property management, real estate, or community development. Candidates with experience in a public agency and a familiarity with HUD programs will have a distinct advantage. Strong analytical and problem-solving skills are also key qualifications for the role.

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What software skills are necessary for the Compliance Monitor role at MOH in Boston?

The Compliance Monitor role at the Mayor's Office of Housing in Boston requires proficiency in Microsoft applications and Google Suite. Familiarity with database management software may also be beneficial for maintaining accurate records and reports. Strong organizational skills coupled with this technical proficiency will help ensure compliance with all housing regulations.

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Common Interview Questions for Compliance Monitor
Can you describe your experience with compliance monitoring?

When discussing your experience with compliance monitoring, highlight specific projects or roles where you've ensured adherence to regulations. Provide examples of how you've implemented procedures or systems to maintain compliance and mention any tools you've used to track your progress.

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How do you stay updated with housing regulations and policies?

To stay updated with housing regulations and policies, I regularly follow industry news, subscribe to relevant newsletters, and attend workshops. I also participate in community forums and discussions to engage with other professionals in the field, which helps me stay informed about any changes in regulations affecting the Mayor's Office of Housing.

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What strategies do you use to manage relationships with external stakeholders?

Building strong relationships with external stakeholders requires excellent communication and a proactive approach. I focus on transparent communication, actively listening to concerns, and providing timely updates on compliance matters. This has allowed me to foster trust and collaboration among property managers, homeowners, and community partners.

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Explain your familiarity with HUD programs.

My familiarity with HUD programs stems from my academic background and hands-on experience in compliance management. I have studied various HUD guidelines and participated in projects that required me to implement these regulations, which has equipped me with a solid understanding of their operational principles.

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How do you prioritize tasks when managing multiple projects?

I prioritize tasks based on deadlines and urgency while ensuring that all compliance requirements are met. I often create a detailed task list and utilize project management tools to track my progress. This systematic approach helps me stay organized and ensures that no project falls behind.

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Describe a challenging compliance issue you've resolved.

In a previous role, I encountered a compliance issue relating to standards not being met in a housing project. I conducted a thorough review, identified the gaps, and collaborated with the project team to establish corrective actions. By recommending training for the staff and improving documentation processes, we successfully resolved the issue and restored compliance.

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What role does attention to detail play in compliance monitoring?

Attention to detail is crucial in compliance monitoring as even minor oversights can lead to non-compliance. I ensure thorough reviews of all documentation, double-check data entries, and maintain meticulous records to avoid errors. This diligence helps uphold the integrity of our programs at the Mayor's Office of Housing.

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How would you handle a conflict with a colleague regarding compliance issues?

Handling conflict professionally involves open communication and a focus on finding a solution. I would arrange a meeting to discuss the differing viewpoints, listen actively, and seek to understand the other person’s concerns. Collaboratively, we could identify a path forward that aligns with compliance goals and promotes a positive working relationship.

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Why do you want to work with the Mayor's Office of Housing in Boston?

I am drawn to the mission of the Mayor's Office of Housing in Boston to create equitable housing solutions. I believe my skills in compliance monitoring align perfectly with MOH's goals, and I am eager to contribute to creating a more inclusive community. The opportunity to make a meaningful impact on the lives of Boston's residents is what motivates me.

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What is your understanding of the HOME Investment Partnership program?

The HOME Investment Partnership program is designed to provide federal funds to community-based organizations to develop affordable housing. My understanding includes aspects of compliance and monitoring associated with this program, including ensuring that funds are used effectively and that housing units meet specific guidelines for affordability and quality.

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Public service is a noble calling: to help others, to make our communities stronger, and to uphold the public trust. As city employees, we see the results of our hard work in our own community— in street and infrastructure improvements, new buildi...

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DATE POSTED
March 28, 2025

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