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Administrative Coordinator, Compliance & Risk Management

Job Description

About the Agency:

The New York City Department of Housing Preservation Development (HPD) promotes quality and affordability in the city's housing, and diversity and strength in the city’s neighborhoods because every New Yorker deserves a safe, affordable place to live in a neighborhood they love.

- We maintain building and resident safety and health
- We create opportunities for New Yorkers through housing affordability
- We engage New Yorkers to build and sustain neighborhood strength and diversity.

HPD is entrusted with fulfilling these objectives through the goals and strategies of “Housing Our Neighbors: A Blueprint for Housing and Homelessness,” Mayor Adams’ comprehensive housing framework. To support this important work, the administration has committed $5 billion in new capital funding, bringing the 10-year planned investment in housing to $22 billion the largest in the city’s history. This investment, coupled with a commitment to reduce administrative and regulatory barriers, is a multi-pronged strategy to tackle New York City’s complex housing crisis, by addressing homelessness and housing instability, promoting economic stability and mobility, increasing homeownership opportunities, improving health and safety, and increasing opportunities for equitable growth.


Your Team
The Administrative Coordinator will play a key support role for the new Office of Compliance & Risk Management (CRM). This Office is centralizing various compliance, oversight, and hearing functions from across the agency critical to ensure fairness, consistency, and equity in both our external and internal engagement. CRM will collaborate with programs across HPD to ensure the agency and its partners comply with laws (federal, state, and city), regulatory requirements, policies, and procedures. The Office includes the following Divisions and units:
- Division of Adjudications
- Division of Economic Opportunities & Regulatory Compliance
- Public Information
- Audit Support

Your Impact
CRM will be responsible for coordinating the agency’s compliance programs, liaising with the units and staff responsible for relevant compliance responsibilities, audit responses, site standard adherence for financed construction work, public-facing appeals and hearings, and managing risk for the agency. This role will provide a unique opportunity to help build out a new office and learn about the different compliance functions within the agency.

Your Role
The CRM Administrative Coordinator will provide direct support to the Chief Compliance Officer (CCO), CRM Executive Office, and the various CRM divisions and teams as needed. The person in this role will also liaise with the Office of the First Deputy Commissioner and other HPD Offices and Divisions.

Your Responsibilities
The Administrative Coordinator’s responsibilities will include:
- Coordinate and schedule in-person and virtual meetings for the CCO and other CRM leadership with internal HPD and external groups
- Work with the CRM Chief of Staff to manage the CCO’s calendar and ensure the CCO has adequate preparation and/or materials for upcoming meetings
- Assist with prioritizing correspondence and/or determining the most effective and appropriate action or referral
- Provide a friendly and helpful point of contact for external partners and visitors
- Manage shared space and conference rooms for CRM staff, including booking conference rooms for staff and managers and assist with external visitors
- Assist with administrative needs for the CRM Executive Office, as needed, including but not limited to hiring, scheduling, contracts, space logistics, supplies, etc.
- Assist with special compliance projects as needed

Qualifications

1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

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What You Should Know About Administrative Coordinator, Compliance & Risk Management, City of New York

Are you ready to make a meaningful impact in New York City? As the Administrative Coordinator for Compliance & Risk Management at the New York City Department of Housing Preservation Development (HPD), you will play a vital role in supporting the agency's mission to ensure all New Yorkers have safe and affordable housing. Your position will center around the new Office of Compliance & Risk Management (CRM) which is key in centralizing essential compliance and oversight functions. With a commitment of $5 billion in new capital funding, this office is pivotal in meeting the challenges posed by the city's complex housing landscape. In this role, you will serve directly under the Chief Compliance Officer and assist with a variety of tasks that help keep the agency running smoothly. Whether coordinating meetings, managing calendars, or acting as a welcoming point of contact for external partners, your contributions will be crucial. You’ll also have the opportunity to engage in various special compliance projects, providing insight into the multifaceted world of risk management. This position is not only about support, but also about actively participating in the growth and efficiency of a dynamic team dedicated to fairness, consistency, and equity. If you have a knack for organization and a passion for community service, this could be the perfect job for you!

Frequently Asked Questions (FAQs) for Administrative Coordinator, Compliance & Risk Management Role at City of New York
What are the primary responsibilities of an Administrative Coordinator in Compliance & Risk Management at HPD?

As an Administrative Coordinator in Compliance & Risk Management at the New York City Department of Housing Preservation Development, your primary responsibilities include coordinating and scheduling meetings for the Chief Compliance Officer, managing correspondence, assisting with administrative tasks, and ensuring effective communication within and outside the CRM office. You'll play a pivotal role in maintaining organizational efficiency and supporting the overall mission of HPD.

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What qualifications are needed to apply for the Administrative Coordinator role at HPD?

To qualify for the Administrative Coordinator position in Compliance & Risk Management at HPD, candidates should possess a baccalaureate degree from an accredited college along with two years of relevant experience, or a high school diploma and six years of experience in community work or community-centered activities. Ensuring you have at least one year of the specified experience is essential for consideration.

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How does the Administrative Coordinator contribute to the compliance goals at HPD?

The Administrative Coordinator significantly contributes to compliance goals at HPD by managing critical administrative functions. This includes liaising with diverse teams, coordinating compliance programs, and ensuring all meetings are effectively organized. By supporting the Chief Compliance Officer and CRM divisions, the coordinator fosters transparency and supports compliance with various laws and regulations.

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What can a candidate expect from the work environment as an Administrative Coordinator at HPD?

As an Administrative Coordinator at the New York City Department of Housing Preservation Development, candidates can expect a dynamic and inclusive work environment dedicated to diversity and collaboration. The CRM office encourages teamwork and values input from its employees, ensuring everyone feels valued and engaged while working towards common goals in housing and compliance.

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What impact does the Administrative Coordinator have on the community through their work at HPD?

The Administrative Coordinator plays a crucial role in impacting the community by supporting initiatives aimed at ensuring housing equity and compliance. By streamlining processes and promoting efficient operations within the Compliance & Risk Management office, the coordinator helps ensure that HPD fulfills its mission of providing safe and affordable housing for all New Yorkers.

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Common Interview Questions for Administrative Coordinator, Compliance & Risk Management
Can you describe your experience with compliance and risk management?

In your response, highlight particular experiences that align with compliance which might include roles involving regulatory requirements or ensuring adherence to policies. Discuss specific projects where you contributed to managing risk or compliance and emphasize your understanding of audit processes if applicable.

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How do you prioritize your tasks when managing a busy schedule?

Illustrate your time management techniques, such as using tools or software to track tasks. Emphasize your ability to assess the urgency and importance of responsibilities to ensure that meetings and projects proceed smoothly, especially in a compliance-focused environment.

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What strategies would you use to communicate effectively with diverse teams?

Detail your approach to effective communication by highlighting your adaptability in using various methods such as email, calls, or face-to-face meetings. Talk about actively listening and fostering an inclusive dialogue, particularly in a collaborative environment such as HPD's Compliance & Risk Management office.

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How do you handle difficult conversations with stakeholders?

Explain your methodology for approaching difficult conversations, emphasizing your focus on empathy, clarity, and compromise. Discuss a specific instance where you navigated a challenging dialogue successfully, showcasing your conflict resolution skills.

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What makes you a good fit for the Administrative Coordinator position at HPD?

Align your skills and experiences with the job description, highlighting your organizational capabilities, attention to detail, and commitment to public service. Express your enthusiasm for supporting HPD’s mission and your readiness to contribute to the new Compliance & Risk Management office.

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Can you give an example of a compliance-related project you've worked on?

Provide specifics about a recent compliance project, corresponding to your past experiences. Discuss your role, the challenges faced, and how your contributions led to successful outcomes, emphasizing your understanding of compliance issues relevant to HPD.

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How do you stay updated on laws and regulations that impact your role?

Convey your proactive approach to staying informed, which might include subscribing to relevant newsletters, attending seminars/webinars, or participating in professional networks focused on compliance and risk management.

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Describe a time when you had to adapt to significant changes at work.

Share a specific scenario where you faced change and the steps you took to adapt. Emphasize your flexibility, willingness to learn, and ability to maintain productivity during transitions, especially within a compliance framework.

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What is your approach to ensuring equity in compliance processes?

Discuss your commitment to equity by explaining your understanding of how compliance can impact diverse communities. Share experiences that demonstrate your dedication to fairness and equal treatment in the compliance context.

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What tools or software do you use for project management and scheduling?

Mention the specific tools you are familiar with or have used, such as Microsoft Office Suite, project management software, or calendar applications. Explain how these tools help you stay organized and ensure effective project completion, relevant to the responsibilities at HPD.

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Our Mission To work to eliminate ageism and ensure the dignity and quality-of-life of New York City’s diverse older adults, and for the support of their caregivers through service, advocacy, and education. Strategic Goals To foster independence...

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
December 22, 2024

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