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Job Description

About DCAS
DCAS's mission is to make city government work for all New Yorkers. From managing New York City’s most iconic courthouses and municipal buildings, to purchasing over $1 billion annually in goods and services for more than 80 City agencies what we do ensures that all agencies can deliver on their mission. Our reach touches every facet of city government and is instrumental to the successful day-to-day operations of the City of New York.

Our commitment to equity, effectiveness, and sustainability guides our work providing City agencies with the critical resources and support needed to succeed, including:
- Recruiting, hiring, and training City employees.
- Managing 55 public buildings.
- Acquiring, selling, and leasing City property.
- Purchasing over $1 billion in goods and services for City agencies.
- Overseeing the greenest municipal vehicle fleet in the country.
- Leading the City's efforts to reduce carbon emissions from government operations.

When you work at DCAS, you're not just working for one agency, but in service of them all. It's an opportunity to provide impactful support, quality customer service, and help protect the future of New York City for generations to come. Visit our website at nyc.gov/dcas to learn more about the work we do.

Job Description
The New York City Department of Citywide Administrative Services (DCAS), Human Capital Line of Service, Bureau of Examinations, performs responsible work in the establishment of qualifications for civil service positions, as well as in the development, validation, rating and administration of competitive civil service examinations, and certification of lists of eligible applicants.

The Investigations Unit is responsible for conducting background investigations of candidates for City employment to ensure they are of good moral character and meet their respective minimum qualification requirements. Fingerprints are processed digitally to the New York State Division of Criminal Justice Services and the Federal Bureau of Investigation (FBI), and the results are then reviewed by the Investigations Unit. Candidates with the most serious criminal convictions and derogatory employment information are investigated directly by DCAS for appointment, including investigations before appointment.

The selected candidate’s responsibilities will include, but not be limited, to the following:

- Conduct investigations to determine eligibility of candidates for City employment.
- Record information in mainframe and other data management systems, including the Personnel Investigation Control and Tracking System (PICTS).
- Prepare narrative investigation reports and checklists for the Supervisor and the Director.
- Conduct face-to-face and virtual interviews.
- Interface with candidates, DCAS employees, other agencies (City, State, and Federal), private organizations, and other supervisory personnel.
- Perform special assignments for the Senior Director of Investigations.
- Perform related work.

Please go to www.nyc.gov/jobs, or www.nyc.gov/ess for current NYC employees, and search for Job ID # 631638. No phone calls, faxes or personal inquiries permitted. Only those candidates under consideration will be contacted.

Only permanent employees in the title and those that are reachable on the civil service list are eligible to apply.

Qualifications

1. A four-year high school diploma or its educational equivalent approved by a State's Department of Education or a recognized accrediting organization, and three years of satisfactory full-time
experience as an investigator evaluating credit worthiness, searching for assets, verifying information concerning education, experience, and other personal qualifications bearing upon character and fitness for employment; or performing investigations involving the research, compilation and/or location of evidence or information in order to build a case or uncover activities of a criminal, corrupt, unlawful or unethical nature; or

2. An associate degree from an accredited college or university or 60 semester credits from an accredited college and two years of satisfactory full time experience as described in “1” above; or

3. A baccalaureate degree from an accredited college or university; or

4. A satisfactory combination of education and/or experience equivalent to “1”, “2”, or “3” above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Average salary estimate

$65000 / YEARLY (est.)
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$50000K
$80000K

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What You Should Know About Investigator, City of New York

At DCAS, we're looking for an enthusiastic and detail-oriented Investigator to join our dynamic team in New York City! This is not just any job; it's an opportunity to play a vital role in the fabric of city governance by ensuring that potential City employees meet the highest moral standards and qualifications. Working within the Human Capital Line of Service, the Investigator will conduct background checks to validate the credentials and character of candidates applying for city positions. Your day-to-day will involve interviews, data management, and preparing comprehensive investigation reports, all while collaborating with various agencies and organizations. Whether it's sifting through records or conducting engaging face-to-face interactions, you'll be at the center of our mission to support civil service excellence. With flexible options for conducting interviews, including virtual meetings, you'll have the chance to connect with diverse candidates. We're proud of our commitment to equity, effectiveness, and sustainability, and we invite you to join us in making a difference for the City of New York. If you're ready for a fulfilling career where your contributions directly impact the city's function and integrity, come explore this exciting Investigator role at DCAS. Visit us at nyc.gov/dcas for more information and help shape the future of New York City!

Frequently Asked Questions (FAQs) for Investigator Role at City of New York
What qualifications are needed to be an Investigator at DCAS?

To apply for the Investigator position at DCAS, candidates must possess a four-year high school diploma or its educational equivalent along with three years of full-time relevant experience. Alternatively, an associate degree with two years of experience, or a bachelor's degree alone would also qualify. Relevant experience should focus on evaluating credentials and performing thorough investigations.

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What responsibilities does the Investigator have at DCAS?

As an Investigator at DCAS, your primary responsibilities include conducting thorough background investigations on candidates for City employment, preparing narrative investigation reports, and interfacing with various stakeholders. You will utilize mainframe data management systems and be expected to conduct both face-to-face and virtual interviews.

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What is the working environment like for an Investigator at DCAS?

The working environment for an Investigator at DCAS is collaborative and supportive. You'll be part of a team dedicated to ensuring integrity in city employment practices. The role offers opportunities for growth through special assignments and interfacing with a diverse range of personnel across different governmental agencies.

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How can I apply for the Investigator position at DCAS?

To apply for the Investigator position at DCAS, visit their official website, navigate to the jobs section, and search for Job ID # 631638. Ensure you have the necessary qualifications and background details ready to submit with your application.

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What skills are essential for success as an Investigator at DCAS?

Success as an Investigator at DCAS requires strong analytical skills, attention to detail, and the ability to conduct thorough interviews. Communication skills are equally important, as you'll be interfacing with candidates and various agencies. Being organized and proficient in data management systems is also key to effectively carrying out your responsibilities.

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Common Interview Questions for Investigator
Can you describe your experience with background investigations as an Investigator?

In your response, highlight any relevant experience you've had in conducting background checks, focusing on specific methodologies you utilized. Make sure to mention how you maintained attention to detail and verified information to assess the candidate's fitness for the role.

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What strategies do you employ when conducting interviews?

Employ a structured approach to interviews by explaining how you establish rapport with candidates, ask probing questions, and create an environment that encourages open communication. Share examples of how this has led to successful information gathering in past investigations.

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How do you ensure the accuracy and confidentiality of sensitive information?

Discuss the importance of adhering to privacy regulations and your methods for securing confidential information. Highlight any specific tools or procedures you've used in past roles to maintain integrity and safeguard sensitive data.

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Describe a challenging investigation you completed. What obstacles did you face?

Share a specific example where you encountered challenges, such as insufficient data or difficult interviews. Focus on how you navigated these obstacles, showcasing your problem-solving skills and determination to complete the investigation successfully.

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How do you stay organized when managing multiple investigations?

Highlight your time management skills and any tools you use, such as digital task lists or project management software. Explain how you prioritize tasks and keep detailed notes to ensure no important detail is overlooked.

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What do you consider when determining a candidate's moral character?

Discuss the criteria you evaluate when assessing a candidate's moral character, such as their employment history, personal references, and any convictions. Share a thoughtful approach to how you weigh all aspects of a person’s background.

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Can you give an example of how you resolved a conflict during an investigation?

Explain a situation where you faced a conflict or disagreement during an investigation. Focus on how you approached the situation diplomatically, communicated effectively, and how your resolution ultimately benefited the investigation process.

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Have you ever had to conduct an investigation under tight deadlines? How did you handle it?

Share an experience when you were under a tight timeline, emphasizing your ability to stay calm and focused. Discuss incentives or strategies that allowed you to successfully complete your investigation on schedule.

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What role does technology play in your investigations?

Talk about any technology tools or software you've utilized in your investigative work, such as data management systems, and how these tools improve efficiency and accuracy in investigations.

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Why do you want to work as an Investigator for DCAS?

Express genuine enthusiasm for the role. Highlight your interest in contributing to city governance and public service, and how the values of DCAS align with your personal and professional goals.

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Our Mission To work to eliminate ageism and ensure the dignity and quality-of-life of New York City’s diverse older adults, and for the support of their caregivers through service, advocacy, and education. Strategic Goals To foster independence...

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
December 16, 2024

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