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Automated QA Intern - job 2 of 2

Job Description

NYC Department of Finance (DOF) is responsible for administering the tax revenue laws of the city fairly, efficiently, and transparently to instill public confidence and encourage compliance while providing exceptional customer service.

The Finance Information Technology (FIT) Division designs, builds, and supports all facets of DOF’s computer systems, including hardware, software, applications, infrastructure, telephone, and data security. FIT delivers and administers tax-related payment programs for the City of New York by providing the information technology solutions needed to achieve its mission of collecting revenue while ensuring an efficient and improved customer experience. FIT is also responsible for the systems and websites which enable citywide payments, land records, property assessment, parking adjudications, customer service, and the Sheriff’s public safety work.

An automation quality assurance (QA) internship at DOF offers a wealth of opportunities for both personal and professional growth. This internship will give you the opportunity to work alongside experienced QA professionals assisting in developing and executing automated tests for DOF's Property Tax System, collaborating with business and technology teams, and contributing to the software quality assurance framework. This role not only provides a strong foundation in QA automation tools, framework and methodologies, but also equips the intern with skills that are transferable to various other career paths.

Responsibilities include but are not limited to the following:

-Assist in creating and maintaining automated test scripts for DOF applications.
-Perform testing using automation frameworks and tools.
-Collaborate with business and technology stakeholders, to identify test scenarios and ensure software lifecycle test coverage.
-Participate in manual testing.
-Debug and troubleshoot issues found during test execution.
-Document test procedures, scripts, and results.
-Contribute to continuous improvement of testing processes and practices.


Additional Information:

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

SUMMER COLLEGE INTERN - 10234

Qualifications

As of June of the Program year the prospective intern must be a student matriculated in a college or be a recent college graduate (winter/spring term of the Program year).
NOTE: Appointment to this title is only valid for the duration of the Program, June - August each year.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

What You Should Know About Automated QA Intern, City of New York

Are you ready to dive into the world of technology and quality assurance? The NYC Department of Finance (DOF) is looking for an enthusiastic Automated QA Intern to join their Finance Information Technology (FIT) Division in the heart of New York City! This exciting opportunity allows you to collaborate with seasoned QA professionals while helping to enhance the software quality of DOF's Property Tax System. As an intern, you'll have the chance to develop and execute automated tests, work closely with both business and technology teams, and directly contribute to the various software quality assurance processes that ensure an efficient and enjoyable customer experience. Your responsibilities will include creating and maintaining automated test scripts, participating in manual testing, debugging and troubleshooting issues that arise during test execution, and documenting test procedures. This internship isn't just about the tasks you’ll perform; it’s a chance to gain invaluable hands-on experience with automation frameworks and methodologies that can help pave the way for your future career. Plus, with the commitment to continuous improvement, you’ll engage in the ongoing enhancement of testing practices. If you’re currently a college student or a recent graduate looking for a summer program that spans from June to August, this role is perfect for you. Join us at DOF, where you can develop your skill set in a supportive and dynamic environment — your journey in the world of automated QA starts here!

Frequently Asked Questions (FAQs) for Automated QA Intern Role at City of New York
What are the responsibilities of an Automated QA Intern at NYC Department of Finance?

As an Automated QA Intern at the NYC Department of Finance, you will assist in creating and maintaining automated test scripts for various applications, particularly the Property Tax System. Your responsibilities will also include performing testing using automation frameworks, collaborating with stakeholders to identify test scenarios, participating in manual testing, debugging issues found during testing, and documenting procedures and results to improve the software quality assurance framework.

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What qualifications do I need to apply for the Automated QA Intern position at NYC Department of Finance?

To apply for the Automated QA Intern position at NYC Department of Finance, you must be a current college student or a recent college graduate from the winter or spring term of the program year. It's essential to be able to commit to the internship duration, which runs from June to August each year.

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Can I gain work experience as an Automated QA Intern at NYC Department of Finance?

Absolutely! The Automated QA Intern position at NYC Department of Finance offers a wealth of opportunities for hands-on experience in quality assurance. You will work closely with experienced professionals, gain knowledge in automated testing, and develop skills that are highly transferable to various career paths within IT and beyond.

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What tools and methodologies will an Automated QA Intern use at NYC Department of Finance?

In the Automated QA Intern role at NYC Department of Finance, you will utilize various automation frameworks and tools commonly used in software testing. You'll engage with methodologies focused on quality assurance, allowing you to become proficient in industry-standard practices while contributing to DOF's software quality improvement efforts.

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How does the Automated QA Intern contribute to continuous improvement at NYC Department of Finance?

The Automated QA Intern plays a vital role in continuous improvement at NYC Department of Finance by participating in the refinement of testing processes and practices. By documenting test procedures, results, and suggesting improvements based on your findings, you help foster an environment of excellence and efficiency within the organization's software quality assurance framework.

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Common Interview Questions for Automated QA Intern
What automation tools are you familiar with for testing?

When answering this question, you should mention specific automation tools you've used, such as Selenium or JUnit. Highlight how you utilized these tools to improve testing efficiency and software quality.

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How do you prioritize test cases for automation?

A good response would involve discussing various criteria like the frequency of use and critical functionalities of the software being tested. You could explain how you assess which test cases would yield the best return on investment when automated.

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Can you explain the software development lifecycle and the role of QA in it?

Describing the software development lifecycle (SDLC) is crucial here. Then explain how QA fits into each phase, emphasizing their role in identifying defects early, ensuring quality and compliance throughout the process.

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How do you handle bugs during the testing process?

Your answer should show a structured approach — mention identifying, documenting, and reproducing bugs, then communicating with the development team effectively to prioritize fixes, ensuring clarity in your reporting and follow-up.

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What is your experience with scripting test cases?

Provide specific examples of scripts you've written, highlighting the languages you've used (like Python or Java) and detail how your scripts helped automate tests effectively.

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What methodologies do you follow for test automation?

You can discuss methodologies like TDD (Test Driven Development) or BDD (Behavior Driven Development) and explain how these methods improve collaboration with development teams and the quality of the outcomes.

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Have you ever identified a significant issue during your testing? How did you handle it?

Share a situation where you identified an unexpected bug, explaining what actions you took to analyze and report it, and how your efforts contributed to improving quality assurance practices.

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What is your experience with manual testing versus automated testing?

Explain the advantages and disadvantages of both testing types and provide insights into when you would recommend each approach, based on your experiences.

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How do you keep up with the latest trends in QA and automation?

Mention resources like industry blogs, online courses, or communities you follow. Discuss how continuous learning is essential in the ever-evolving field of quality assurance.

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Describe a time when you contributed to a team project. What was your role?

Use the STAR method (Situation, Task, Action, Result) to discuss a specific project where your contributions were significant. Highlight how your teamwork and communication skills helped drive successful outcomes.

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EMPLOYMENT TYPE
Internship, on-site
DATE POSTED
April 20, 2025

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