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Benefits Coordinator

Job Description

***Please be advised that candidates must be permanent in the civil service title of Staff Analyst or reachable on the Staff Analyst List to apply.***

Agency Benefits Coordinator is responsible for the management of employee benefits, resignation, retirement and leave of absence. Reporting directly to the Senior Benefits Coordinator, the Agency Benefits Coordinator responsibilities will include but are not limited to:

- Act as Agency Leave of Absence Coordinator, process all leave related paperwork, update NYCAPS and respond to employee inquiries.
- Conduct benefit orientation for new hires.
- Responsible for maintaining employees' benefit files.
- Ensure employees have enrolled in city benefits or opt to waive city benefits.
- Notify employees of any change to City health plans and/or other benefit plans.
- Answer City health benefits or other City benefits questions.
- Coordinate Agency Blood Drives.
- Notify employees of the Health Benefits open enrollment period to change health plans.
- Coordinate quarterly seminars for Deferred Compensation Plans and NYCERS
- Liaise with the Management Benefits Fund (MBF) regarding employee separations and reinstatements, process all correspondence accordingly.
- Meet with employees on their retiree benefits, and responsible for processing retirement applications, and all related retirement documents.
- Send all related paperwork to employees and oversight agencies timely.
- Inform eligible employees of the Voluntary Defined Contribution program and assist them with completing the appropriate forms.
- Act as the agency’s Catastrophic and Dedicated Sick Leave Coordinator, process all correspondence accordingly

Qualifications

A master's degree from an accredited college in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a Juris Doctor degree from an accredited law school; or

A baccalaureate degree from an accredited college and two years of satisfactory full- time professional experience working in one or a combination of the following areas: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, labor relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management; or in a related area.

An associate degree or completion of 60 semester credits from an accredited college and four years of satisfactory full-time professional experience as described in "2" above.

A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and six years of satisfactory full-time professional experience as described in "2" above.

A combination of education and/or experience equivalent to “1”, “2”, “3”, or “4” above. College education may be substituted for professional experience at the rate of 30 semester credits from an accredited college for one year of experience. However, all candidates must have a high school diploma.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Average salary estimate

$70000 / YEARLY (est.)
min
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$60000K
$80000K

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What You Should Know About Benefits Coordinator, City of New York

If you're looking to make a significant impact in employee well-being, consider joining our team at the Agency as a Benefits Coordinator in vibrant New York City! In this role, you'll be the backbone of our employee benefits administration. Reporting to the Senior Benefits Coordinator, you'll oversee the management of a myriad of responsibilities including leave of absence coordination and conducting benefit orientations for our new hires. Your expertise will help ensure that all employees are well-informed about their benefits, guiding them through health plan changes and open enrollment periods. You'll be the point of contact for all benefit-related inquiries, streamlining the process for employees from their initial enrollment to retirement planning. With your eye for detail, you’ll maintain employee benefit files and help us coordinate key events like quarterly seminars for Deferred Compensation Plans. If you have a passion for employee advocacy and a background in fields such as human resources, public administration, or finance, you’ll find this opportunity fulfilling. We strongly believe in inclusion and diversity, and we're dedicated to creating a workplace where everyone feels valued and empowered. Come join us and help make our agency a better place for our dedicated employees!

Frequently Asked Questions (FAQs) for Benefits Coordinator Role at City of New York
What does a Benefits Coordinator at the Agency do?

A Benefits Coordinator at the Agency is responsible for managing a variety of employee benefits, including leave of absence coordination, conducting new hire orientations, maintaining benefit files, and assisting employees with their retirement and health benefit inquiries.

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What qualifications are needed for the Benefits Coordinator position at the Agency?

To qualify for the Benefits Coordinator position at the Agency, candidates must possess a master's degree in relevant fields or a baccalaureate degree with two years of professional experience in areas such as human resources, finance, or public administration.

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How does the Agency support new hires as a Benefits Coordinator?

As a Benefits Coordinator, you'll conduct benefit orientations for new hires, ensuring they understand their benefits options, the enrollment process, and key deadlines for making changes.

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What skills are important for a Benefits Coordinator at the Agency?

Important skills for a Benefits Coordinator at the Agency include strong communication skills, attention to detail, and experience in employee benefits administration, as well as knowledge of relevant laws and regulations.

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What is the work environment like for a Benefits Coordinator at the Agency?

The work environment for a Benefits Coordinator at the Agency is dynamic and inclusive, dedicated to fostering diversity and ensuring a workspace that champions employee welfare and growth.

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How can a Benefits Coordinator impact employee satisfaction at the Agency?

By ensuring employees understand their benefits and providing timely assistance, a Benefits Coordinator significantly enhances employee satisfaction, engagement, and retention within the Agency.

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What are some challenges a Benefits Coordinator at the Agency might face?

Challenges for a Benefits Coordinator at the Agency may include managing complex employee inquiries, staying updated with changing benefits regulations, and ensuring timely communication during open enrollment periods.

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Common Interview Questions for Benefits Coordinator
How do you ensure that employees understand their benefits?

To ensure employees understand their benefits, I conduct comprehensive orientations, provide clear written materials, and encourage open lines of communication for any follow-up questions.

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Can you describe your experience with handling leave of absence requests?

I have managed the paperwork involved in leave of absence requests by maintaining detailed records and coordinating with employees to ensure a smooth process from application to approval.

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What strategies do you employ to stay updated on employee benefits regulations?

I stay updated on employee benefits regulations by regularly attending workshops, subscribing to HR newsletters, and networking with other professionals in the field.

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How would you handle a difficult employee inquiry regarding benefits?

I would handle a difficult inquiry by calmly listening to the employee’s concerns, providing them with accurate information, and ensuring follow-ups to resolve their issues satisfactorily.

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What do you think is the most important aspect of being a Benefits Coordinator?

The most important aspect is being a trusted resource for employees, providing them with the knowledge and support they need to make informed decisions about their benefits.

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How do you manage multiple benefit programs simultaneously?

I utilize organized project management tools and prioritize tasks to ensure all benefit programs are effectively managed and meet established deadlines.

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What experience do you have with retirement planning assistance?

I have helped employees navigate their retirement benefits by explaining options clearly, assisting with paperwork, and providing seminars for better understanding.

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Can you give an example of a successful benefit orientation you've conducted?

In a previous role, I created an interactive orientation session that included real-life scenarios and discussions, significantly increasing employee engagement and understanding of benefits.

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How do you approach communication during open enrollment periods?

During open enrollment, I ensure frequent communication through emails, FAQs, and workshops, allowing employees plenty of opportunities to ask questions and understand changes.

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What tools do you use to manage employee benefits records?

I utilize HR software and databases to securely manage employee benefits records, streamlining documentation and making data retrieval efficient for inquiries.

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Our Mission To work to eliminate ageism and ensure the dignity and quality-of-life of New York City’s diverse older adults, and for the support of their caregivers through service, advocacy, and education. Strategic Goals To foster independence...

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
November 26, 2024

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