Co Response Coordinator I, Bureau of Health Promotion of Justice Impacted Populations

Updated New York State Education Department/Office of the Professions Licensure Requirements:
According to the New York State Education Department, Office of the Professions/State Board Office for Social Work and Mental Health Practitioners, as defined in Articles 153, 154 and 163 of the Education Law, effective June 24, 2022, an individual must be:
1) Licensed as a Licensed Clinical Social Worker (LCSW) and/or Licensed Master Social Worker (LMSW) to practice social work as operated by the Department of Mental Hygiene agencies. For additional information, please review 7704 Requirements for a license under NYS Social Work: Laws, Rules & Regulations: Article 154 (nysed.gov); or

2) Authorized through a limited permit valid for a period of not more than twelve months who has met all requirements for licensure as a licensed master social worker or a licensed clinical social worker except those relating to the examination and provided that the individual is under the general supervision of a licensed master social worker or a licensed clinical social worker, as determined by the department. For additional information, please review 7705: Limited permits under NYS Social Work: Laws, Rules & Regulations: Article 154 (nysed.gov)
Please review http://www.op.nysed.gov/surveys/mhpsw/exempt-agencies-overview.htm for the latest information concerning the expiration of the Exemption law.

DIVISION/PROGRAMDESCRIPTION:
New York City Department of Health and Mental Hygiene, Division of Mental Hygiene seeks eight (8) full-time Co-Response Coordinators I for the Bureau of Health Promotion of Justice Impacted Populations with primary responsibilities overseeing the Co-Response Program.

Program Background:
The Co Response Team (CRT) Model is a collaboration between the New York Police Department (NYPD) and the Department of Health and Mental Hygiene (DOHMH), with a mission of serving individuals presenting with behavioral health concerns (mental health and substance misuse) as well as an elevated risk of harm to themselves or others.

CRT will be operational 16 hours a day, 7 days a week – including holidays. Coordinators will be assigned one of 2 shifts (7AM-3PM or 1PM-9PM).

Job Description:
Co-Response Coordinators will engage, assess, and support people with mental illness/substance use needs. To do so the coordinators will:
- Provide crisis counseling, de-escalation & clinical assessments/interventions pre and post crisis
- Coordinate with community service providers to link clients to urgent and longer-term treatment and support services
- Work with the FDNY-EMT and local hospitals around involuntary hospitalizations and safety issues
- If needed, canvas with NYPD partners and other agencies (if asked) in specific neighborhoods, parks, and/or subways with a focus on engaging those who present with behavioral health symptoms, experiencing homelessness, and/or active substance misuse.
- Enter, track and update data in program database(s) in a timely and efficient manner
- Collect client information necessary to track individuals
- Document all contacts with and on behalf of clients, and coordinate with other collateral players, as needed
- Engage service providers and other client supports as needed
- Work collaboratively with NYPD Law Enforcement team
- Participate in all program-related meetings
- Other responsibilities as assigned by management

NOTE:
- All staff traveling in NYPD patrol vehicles (non-DOHMH) are required to wear bullet resistant vests.

Strongly Desired
- Graduation from an accredited graduate school of social work as evidenced by a master's
degree or certificate and four years of full-time paid experience in public health, medical
or psychiatric social work, at least two years of which must have been in a supervisory,
administrative or consultative capacity.
- Within 18 months of the date of appointment, all candidates will be required to obtain a
certificate as Certified Social Worker (CSW) issued by the New York State Department

Preferred Skills

- Bilingual preferred; Spanish, Mandarin, Hindi.
- Strong understanding of the intersection of NYC’s criminal justice and behavioral health systems Demonstrated knowledge and experience with best practices around violence risk identification and management, engagement of hard to reach clients, harm reduction, motivational interviewing, trauma informed care and, non-violent crisis intervention techniques
- Ability to gather information in real time from referral source to determine appropriate response. Provide real time telephonic support as needed to teams in the field.
- Collaborate with other City agencies, community providers and relevant collateral contacts to coordinate appropriate responses to individuals in need at various points in the system;
- Coordinate/consult with staff to support their work managing, assessing and responding to crisis calls
- Ability to respond quickly and effectively to crisis situations
- Significant provider experience in behavioral health treatment and/or services.
- Ability to establish and maintain effective working relationships internally and externally
- Strong interpersonal skills
- Knowledge of community-based treatment systems in NYC
- Proficient in computers, including Microsoft suite;
- Flexible, adaptable and have the capability to work in a fast paced, professional environment.

Why you should work for us:

- Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal/state loan forgiveness and repayment assistance programs that lessen your payments or even fully forgive your full balance. For more information, please visit the U.S. Department of Education’s website (https://studentaid.gov/pslf/)
- Benefits: City employees are entitled to unmatched benefits such as:
o a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment.
o additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund.
o a public sector defined benefit pension plan with steady monthly payments in retirement.
o a tax-deferred savings program and
o a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
- Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home.
- Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.

Established in 1805, the New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U.S., dedicated to protecting and improving the health of NYC. Our mission is to safeguard the health of every resident and cultivate a city where everyone, regardless of age, background, or location, can achieve their optimal health. We provide a wide array of programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and social justice initiatives. As the primary population health strategist and policy authority for NYC, with a rich history of public health initiatives and scientific advancements, from addressing the 1822 yellow fever outbreak to the COVID-19 pandemic, we serve as a global leader in public health innovation and expertise.

Come join us and help to continue our efforts in making a difference in the lives of all New Yorkers!

The NYC Health Department is an inclusive equal opportunity employer committed to providing access and reasonable accommodation to all individuals. To request reasonable accommodation to participate in the job application or interview process, contact Sye-Eun Ahn, Director of the Office of Equal Employment Opportunity, at [email protected] or 347-396-6549.

Graduation from an accredited graduate school of social work as evidenced by a master's degree or certificate and four years of full-time paid experience in public health, medical or psychiatric social work, at least two years of which must have been in a supervisory, administrative or consultative capacity.
Within 18 months of the date of appointment, all candidates will be required to obtain a certificate as Certified Social Worker (CSW) issued by the New York State Department of Education.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.