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Open Text Exstream Developer - job 2 of 2

Job Description

NYC Department of Finance (DOF) is responsible for administering the tax revenue laws of the city fairly, efficiently, and transparently to instill public confidence and encourage compliance while providing exceptional customer service.

The Finance Information Technology (FIT) Division designs, builds, and supports all facets of DOF’s computer systems, including hardware, software, applications, infrastructure, telephone, and data security. FIT delivers and administers tax-related payment programs for the City of New York by providing the information technology solutions needed to achieve its mission of collecting revenue while ensuring an efficient and improved customer experience. FIT is also responsible for the systems and websites which enable citywide payments, land records, property assessment, parking adjudications, customer service, and the Sheriff’s public safety work.

Duties and responsibilities will include but are not limited to:

-Under managerial direction, with the broadest scope for the exercise of independent initiative and judgment, plan, manage and execute the migration of Noticing components from the current Mainframe as well as into client server technology. This includes vendor (Tyler technology, Exstream) as well as OTI migration(s).
-Maintaining the Exstream application(s) and components.
-Creating, maintaining, and applying document design, delivery objects and standards.
-Creating, maintaining, and applying new database content such as pages, text, charts, tables and logos.
-Maintain integration points with Exstream and other peripheral systems/applications.
-Maintain proper backup and recovery protocol.
-Develop, debug and unit test new components or changes.
-Develop plans and timelines for solution delivery in Noticing.
-Production support including problem resolution working with Production Control, other systems and /or vendor(s). This may require overtime.
-Support application documentation. Keep documentation updated and available.
-Support deployments and upgrades. This occasionally will require holiday and/or weekend work hours.

Additional Information:

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

IT PROJECT SPECIALIST - 95710

Qualifications

1. A baccalaureate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and four years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or

2. An associate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and six years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or

3. A baccalaureate degree from an accredited college, and eight years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or

4. Education and/or experience which is equivalent to "1", "2", or "3" above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Average salary estimate

$100000 / YEARLY (est.)
min
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$80000K
$120000K

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What You Should Know About Open Text Exstream Developer, City of New York

Are you ready to dive into an exciting role as an Open Text Exstream Developer with the NYC Department of Finance? Based in the bustling heart of New York City, this position places you at the forefront of innovation as you help transform essential tax revenue systems. As part of the Finance Information Technology (FIT) Division, you'll spearhead the migration of noticing components from the current Mainframe to advanced client-server technology, utilizing cutting-edge vendor solutions like Tyler technology and Exstream. Your expertise will be vital in maintaining the Exstream applications and crafting document designs that enhance user engagement. Collaboration is key in this role, as you’ll integrate with various peripheral systems and create new database content, ensuring technology solutions are not just efficient but also user-friendly. You’ll be involved in production support, tackling problem resolutions with a proactive approach. With a focus on quality, you will also develop and debug new components, pushing the boundaries of what's possible with IT solutions for the City of New York. Come be a part of a team dedicated to excellent customer service, where your contributions will lead to a better experience for residents and businesses alike. If you’re passionate about technology and eager to make an impact on urban finance, we can’t wait to hear from you!

Frequently Asked Questions (FAQs) for Open Text Exstream Developer Role at City of New York
What are the main responsibilities of an Open Text Exstream Developer at NYC Department of Finance?

As an Open Text Exstream Developer at the NYC Department of Finance, your main responsibilities include designing and executing the migration of noticing components from a Mainframe environment to client-server technology. You will also maintain Exstream applications, develop document designs, integrate various systems, and ensure proper backup and recovery protocols are in place. Additionally, problem resolution during production support and keeping documentation updated will be crucial to your role.

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What qualifications do I need to become an Open Text Exstream Developer at NYC Department of Finance?

To qualify for the Open Text Exstream Developer position at the NYC Department of Finance, you will need a baccalaureate degree in a relevant field such as computer science or engineering, with at least four years of satisfactory full-time experience. Alternatively, an associate degree paired with six years of experience or eight years of relevant experience without a degree is also acceptable. A specialization in technologies relevant to this role is essential.

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Is previous experience with Exstream technology necessary for this role at NYC Department of Finance?

Yes, having experience or familiarity with Exstream technology is highly beneficial for the Open Text Exstream Developer role at the NYC Department of Finance. This expertise will enable you to effectively maintain, create, and apply document delivery objects and standards, as well as assist in the migration processes involving Exstream components.

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What kind of projects will an Open Text Exstream Developer work on in NYC Department of Finance?

As an Open Text Exstream Developer in the NYC Department of Finance, you will work on exciting projects such as migrating noticing components to new systems, maintaining and upgrading Exstream applications, and developing various database contents for efficient tax-related processes. You'll also play a critical role in enhancing user experiences through innovative design and seamless integrations.

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What does the work environment look like for an Open Text Exstream Developer at NYC Department of Finance?

The work environment for an Open Text Exstream Developer at the NYC Department of Finance is collaborative and dynamic, emphasizing innovation and responsiveness. You will be part of a diverse team dedicated to improving financial technologies, with opportunities for problem-solving, creative thinking, and flexibility in supporting system deployments and upgrades.

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Common Interview Questions for Open Text Exstream Developer
Can you describe your experience with Exstream technology?

When answering this question, focus on specific projects where you have used Exstream technology. Discuss your role in those projects, the challenges you faced, and how you overcame them. Highlight any improvements or efficiencies you brought to the process.

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How do you approach migrating systems from Mainframe to client-server technology?

In your response, outline your strategic approach for migration, including planning, executing, and testing phases. Explain how you involve stakeholders, manage risks, and ensure data integrity throughout the migration process.

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What strategies do you use for maintaining application documentation?

Discuss the importance of documentation for ongoing projects and how you ensure it remains up-to-date. Explain any tools or methodologies you use to standardize documentation and make it accessible for your team.

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How do you handle production support and problem resolution?

Describe your systematic approach to troubleshooting issues in a production environment. Discuss any tools or frameworks you use, as well as examples of situations where you quickly resolved critical issues under pressure.

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What is your experience in debugging and testing applications?

Talk about your process for debugging and unit testing. Highlight specific tools or methodologies you prefer, and consider sharing any notable successes or experiences where thorough testing made a significant difference.

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Can you provide an example of a complex document design you created?

Share a specific example where you designed a complex document, emphasizing your thought process, the technologies you used, and the impact it had on user interaction or process efficiency.

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How do you maintain integration points with other systems?

Explain the strategies you use to maintain integrations, including monitoring changes, ensuring compatibility, and addressing issues as they arise. Discuss any best practices you follow for seamless integration.

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What are the most important qualities an Open Text Exstream Developer should possess?

Respond by mentioning qualities such as attention to detail, problem-solving skills, collaborative mindset, and technical proficiency. Provide examples of how these qualities have benefited your work as a developer.

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How do you prioritize tasks during tight deadlines?

Discuss your prioritization strategies, including how you assess urgency and impact. Consider giving an example of a time when you managed multiple priorities successfully.

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What steps do you take to ensure a positive customer experience in your projects?

Share your philosophy on customer experience and how it informs your work. Highlight methodologies you might use, such as user testing or feedback loops, to enhance the end-user experience.

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Our Mission To work to eliminate ageism and ensure the dignity and quality-of-life of New York City’s diverse older adults, and for the support of their caregivers through service, advocacy, and education. Strategic Goals To foster independence...

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EMPLOYMENT TYPE
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DATE POSTED
April 20, 2025

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