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Payment Processor - job 2 of 3

Job Description

THE SELECTED CANDIDATE WILL BE OFFERED A SALARY BETWEEN $53,370.00 - $61,376.00

THESE POSITIONS ARE ONLY OPEN TO CANDIDATES WHO ARE PERMANENT (NOT PROVISIONAL) IN THE CIVIL SERVICE TITLE OF PRINCIPAL ADMINISTRATIVE ASSOCIATE.

The Administration for Children’s Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. ACS manages community-based supports and foster care services and provides subsidized childcare vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice, ACS oversees detention, placement, and programs for youth in the community.

The ACS Division of Financial Services (DFS) is responsible for supporting, planning, implementing, and monitoring the fiscal functions of the agency in accordance with City, State and Federal guidelines. The work of DFS includes managing the ACS budget; submission of monthly claims for revenue; processing of payments to provider agencies and vendors; monitoring the financial health of provider agencies through financial review and audits; maintenance of the ACS bank accounts; centralized oversight of ACS Child Welfare financial eligibility; and data maintenance for financial systems of record.

Administrative Payment Services is responsible for processing payments associated with the agency “for-profit” vendors which are Non-Human Service Subcontractor-related. These payments are made to cover administrative costs of goods and services required by ACS, to support Implementation and effective delivery of its social service programs.
This position encompasses professional work of varying degrees of difficulty and responsibility in the preparation and administration of processing payments within DFS Administrative Payment Services. Provide data entry for the issuance of payments to provider agencies and vendors, providing timely issuance of payments as well as ensuring accuracy of payments to support the delivery of services for children, youth, and/or families. Some examples of ACS administrative contracts and purchase order related payments include Capital Payments, Consultants, Food, Formal Contracts, Requirement Contracts and Small Purchases.
These responsibilities are performed under supervision, with some latitude for independent initiative and judgment.

Typical duties include but are not limited to:

- Review invoice package to ensure compliance with regulations, directives, and standards from City oversight entities such as the New York City Comptroller, Procurement Policy Board rules and Prompt Payment Guidelines.
- Review assigned invoice packages for completeness and confirm sufficient funding to process payment.
- Ensure payment vouchers are complete and includes all pertinent documents, i.e., (Purchase Order, Invoice, Packing Slip, Receiving Report, etc.) and adheres to prompt payment guidelines.
- Liaise with procurement and contract managers to obtain missing documents and troubleshoot other issues.
- Report any payment discrepancies and issues to supervisor.
- Review and verify the accuracy of ledger balances.
- Responsible for records management, including uploading voucher packages to the archive folder and assisting Stakeholders with document flow, as needed.
- Prepare spreadsheets and detailed payment status reports for supervisor, as needed.
- Complete special assignments, as necessary.
- Respond to inquiries.
- Perform related tasks, as necessary.


ADDITIONAL INFORMATION:

Section 424-A of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-caring responsibilities has been the subject of a child abuse and maltreatment report.

TO APPLY:

- Please go to www.cityjobs.nyc.gov or www.nyc.gov/ess for current NYC employees and search for Job ID # 699979.
- NO PHONE CALLS, FAXES OR PERSONAL INQUIRIES PERMITTED.
- NOTE: ONLY CANDIDATES UNDER CONSIDERATION WILL BE CONTACTED.

PRINCIPAL ADMINISTRATIVE ASSOC - 10124

Qualifications

1. A baccalaureate degree from an accredited college and three years of satisfactory full-time progressively responsible clerical/administrative experience, one year of which must have been in an administrative capacity or supervising staff performing clerical/administrative work of more than moderate difficulty; or
2. An associate degree or 60 semester credits from an accredited college and four years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience described in "1" above; or
3. A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and five years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience as described in "1" above;
4. Education and/or experience equivalent to "1", "2", or "3" above. However, all candidates must possess the one year of administrative or supervisory experience as described in "1" above. Education above the high school level may be substituted for the general clerical/administrative experience (but not for the one year of administrative or supervisory experience described in "1" above) at a rate of 30 semester credits from an accredited college for 6 months of experience up to a maximum of 3½ years.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Average salary estimate

$57373 / YEARLY (est.)
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$53370K
$61376K

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What You Should Know About Payment Processor, City of New York

Join the Administration for Children’s Services (ACS) as a Payment Processor in New York City, NY, where you'll be making an impact on the lives of children and families every day! In this role, you will work within the Division of Financial Services, handling crucial payment processing duties that support our social service programs. With a salary ranging from $53,370 to $61,376, this position offers both challenges and rewards. You'll get to ensure that payments to our provider agencies and vendors are processed accurately and timely, a vital task to maintain the financial health of our operations. Your responsibilities will include reviewing invoice packages for compliance, ensuring all financial documentation is in order, and liaising with procurement to resolve any payment discrepancies. This job is perfect for detail-oriented individuals who have strong organizational skills and are ready to support our community-focused mission. You’ll have the chance to work under supervision while being encouraged to take initiative and exercise your judgment. If you are looking for a fulfilling career in public service that prioritizes the well-being of children and families, then this Payment Processor position at ACS could be the perfect opportunity for you!

Frequently Asked Questions (FAQs) for Payment Processor Role at City of New York
What are the main responsibilities of a Payment Processor at the Administration for Children’s Services?

As a Payment Processor at the Administration for Children’s Services, your primary responsibilities include reviewing and processing payment invoices to ensure compliance with city regulations, verifying payment documentation completeness, and liaising with procurement and contract managers to resolve discrepancies. You'll ensure timely and accurate payments, which are essential for the effective delivery of our social service programs.

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What qualifications are needed to become a Payment Processor at ACS?

To qualify for the Payment Processor position at the Administration for Children’s Services, candidates must have a baccalaureate degree and three years of relevant clerical or administrative experience, with at least one year in a supervisory role. Alternatively, an associate degree with four years of experience or a high school diploma coupled with five years of relevant experience will also meet the qualifications.

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How does the Payment Processor support the mission of the Administration for Children’s Services?

The Payment Processor plays a vital role in supporting the Administration for Children’s Services' mission by ensuring the financial operations run smoothly and that payments to providers are processed correctly and promptly. This helps maintain essential services for children and families in need, directly contributing to the agency's commitment to child welfare and community support.

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What skills are essential for a successful Payment Processor at ACS?

Successful Payment Processors at the Administration for Children’s Services should possess strong attention to detail, excellent organizational skills, and the ability to handle financial documentation accurately. Additionally, effective communication skills are crucial for liaising with various stakeholders and resolving any issues that may arise during the payment process.

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What is the work environment like for a Payment Processor at ACS?

The work environment for a Payment Processor at the Administration for Children’s Services is collaborative and supportive, focused on community engagement and child welfare. Employees are encouraged to take initiative, contribute ideas, and work as a team to ensure the agency's financial health and operational efficiency, creating a fulfilling workplace dedicated to making a difference.

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Common Interview Questions for Payment Processor
How do you ensure accuracy when processing payments as a Payment Processor?

To ensure accuracy in payment processing, I typically implement a double-checking mechanism for all entries, meticulously review each invoice against its supporting documents, and keep a checklist of compliance requirements to ensure nothing is overlooked.

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Can you describe a time when you resolved a payment discrepancy?

In my previous role, I encountered a payment discrepancy regarding missing supporting documents. I proactively contacted the vendor to secure the needed paperwork, collaborated with my supervisor for guidance, and ensured the issue was resolved swiftly to maintain payment timelines.

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What financial software or systems are you familiar with that could aid you in this role?

I have experience with several financial systems, including QuickBooks and SAP. I am adept at data entry and can easily adapt to new software tools that can aid in efficiency and accuracy in processing payments.

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What do you believe is the most challenging aspect of being a Payment Processor?

The most challenging aspect often lies in managing tight deadlines while ensuring all documentation is complete and compliant. However, I believe that maintaining a proactive approach helps to navigate this challenge effectively.

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How do you stay organized when managing a large volume of payments?

I utilize spreadsheets to track payment statuses, prioritize tasks based on deadlines, and declutter my workspace to minimize distractions, helping me stay organized and efficient when managing multiple payments.

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What steps do you take if you identify a potential compliance issue?

If I identify a compliance issue, I immediately document it, report it to my supervisor, and work collaboratively to investigate and rectify the problem while adhering to all necessary policies and regulations.

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How comfortable are you with data entry and financial documentation?

I am highly comfortable with data entry and handling financial documents, as I have had extensive experience in roles that require high attention to detail and accuracy when managing financial data.

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Why do you want to work as a Payment Processor for the Administration for Children’s Services?

I am passionate about using my administrative skills to support meaningful work in child welfare. The opportunity to contribute to programs that benefit children and families aligns closely with my values and professional goals.

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How do you manage changes in procedures or regulations relating to payment processing?

I keep myself updated through regular training, actively participate in team meetings, and maintain an open line of communication with my supervisors to ensure I am aware of any changes in procedures or regulations.

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What qualities make you a good fit for the Payment Processor position?

My attention to detail, strong organizational skills, and commitment to supporting social welfare initiatives make me a great fit for the Payment Processor position. I thrive in environments where accurate financial management is critical, and I’m eager to contribute positively to the Administration for Children’s Services.

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Our Mission To work to eliminate ageism and ensure the dignity and quality-of-life of New York City’s diverse older adults, and for the support of their caregivers through service, advocacy, and education. Strategic Goals To foster independence...

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DATE POSTED
February 24, 2025

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