IT Telecom Administrator

The IT Telecom Administrator at Anduril Industries is tasked with managing all corporate cellular plans, mobile devices, and hotspot devices. This role also involves administering VOIP services such as CUCM and Zoom Phone, coordinating AV events, and troubleshooting telecom issues. By fostering strong relationships with telecom providers, the administrator ensures high-quality service while negotiating contracts and managing costs effectively.

Candidates for the IT Telecom Administrator role at Anduril Industries should have at least three years of experience in managing telecom services, including cellular plans and VOIP systems. A background in Audio Visual events,, excellent organizational skills, and the ability to lift heavy equipment are also important. Basic network knowledge and troubleshooting skills are highly desirable to succeed in this position.

The IT Telecom Administrator plays a crucial role in running corporate AV events at Anduril Industries by ensuring all technical aspects operate seamlessly. This includes setting up AV equipment, managing logistics, and supporting the technology used during these events. This contribution is essential for delivering a smooth and professional experience during company gatherings.

As the IT Telecom Administrator at Anduril Industries, you will work with various systems, including CUCM for VOIP services and Zoom Phone. Your responsibilities will include setting up and configuring SIP trunks and deploying physical phone hardware, ensuring all telecom equipment operates efficiently and supports the company's communication needs.

Anduril Industries offers a competitive compensation package for IT Telecom Administrators, including platinum healthcare benefits, a generous college holiday calendar, wellness leave for caregivers, mental health resources, and a professional development stipend. Additionally, the company provides daily meals, commuter benefits, and 401(k) retirement savings plans, making it a great place to work and grow your career.

In your answer, highlight any specific VOIP systems you've worked with, such as CUCM or Zoom Phone. Discuss your role in setting up, configuring, and maintaining these systems. Be sure to mention any challenges you faced and how you successfully resolved them, showcasing both your technical and problem-solving skills.

Outline specific strategies you've used in the past to optimize telecom costs, such as negotiating contracts with providers or analyzing usage data to eliminate unnecessary expenses. Providing examples of actual savings achieved would strengthen your response, demonstrating your focus on efficiency and financial prudence.

Discuss your approach to identifying and resolving issues. Mention using diagnostic tools, following troubleshooting guidelines, and effective communication with impacted users. Sharing a specific example of a challenging issue you resolved can showcase your technical skills and your commitment to user support.

Talk about your hands-on experience with AV equipment, whether it was setting up for company events or conducting repairs. Highlight any specific technologies you're comfortable with and the processes you follow to ensure everything runs smoothly during an event, emphasizing your organizational skills.

Express your passion for the defense technology field and how Anduril's mission aligns with your career goals. Discuss what excites you about the position, such as the opportunity to work with cutting-edge technology and contribute to impactful projects, showing that you've done your research on the company.

Describe your methods for prioritizing tasks, such as assessing urgency and impact, or using project management tools to stay organized. Sharing a brief example of a time you successfully managed competing deadlines will demonstrate your ability to handle pressure effectively.

Detail your understanding of networking fundamentals, including IP addressing, routing, and switching. Provide an example of a network-related issue you have resolved in the past, showcasing your analytical thinking and ability to work under pressure.

Mention any relevant tools and software you have experience with, such as inventory management systems or telecom expense management software. Be sure to explain how these tools enhance your efficiency and ability to oversee telecom operations effectively.

Emphasize the importance of compliance in maintaining security, consistency, and quality within telecommunications processes. Share examples of how adhering to policies in past roles contributed to successful outcomes, demonstrating your understanding of the larger implications of compliance.

Talk about your commitment to ongoing learning, whether through industry publications, online courses, or professional networks. Mention specific examples of how you've applied new knowledge to your work, showcasing your proactive approach to staying current in a fast-evolving field.