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Policy and Data Associate - job 2 of 2

Job Description

The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve public safety, and help government run better across New York City. From delivering affordable broadband to protecting against cybersecurity threats and building digital government services, OTI is at the forefront of how the City delivers for New Yorkers in the 21st century. Watch our welcome video to see our work in action, follow us on social media @NYCOfficeofTech, and visit oti.nyc.gov to learn more.

At OTI, we offer great benefits, and the chance to work on projects that have a meaningful impact on millions of people. You'll have the opportunity to work with cutting-edge technology and collaborate with other passionate professionals who share your drive and commitment to making a difference through technology.

The Program Management Office under the Strategic Initiatives Division at OTI is responsible for three core areas:

Program Management
New York City agencies work on a significant number of individual IT projects, many of which are interconnected. The new Program Management Office will coordinate the activities between multiple projects included under the Strategic Initiatives Division to help New York City and OTI meet business objectives, achieve project goals, and stay on budget and on schedule.

Tech Assessments
In conjunction with relevant stakeholders, this team will put a spotlight on at-risk projects across the City by focusing on problem areas and pain points, develop actionable next steps to improve outcomes, and provide quality control. It will also work as part of a front-end planning unit where new projects can be systematically reviewed in collaboration with project sponsors to further develop scope and ensure the budget is adequate for the task, limiting last-minute additions and changes, allowing project initiation to proceed sooner, with greater clarity, and with fewer obstacles later.

IT Governance & Policy
The Program Management Office will also create standard processes and workflows in collaboration with other OTI Teams to overcome any roadblocks in the successful delivery of IT products and services. This team will also conduct field surveys and complete external research to identify best practices that could be replicated at OTI.

The Policy and Data Associate will report directly to the Executive Director of Program Operations and will play a key role in supporting data-driven decision-making and policy analysis within the organization.

Job Description
- Gain a thorough understanding of OTI operations and programs to effectively contribute to data analysis and policy development;
- Conduct research and collaborate with key stakeholders to identify and recommend best practices for improving processes within City agencies;
- With guidance from Strategic Initiatives leadership, serve as the primary contact for various workforce development programs, including the awarded CUNY Tech Empowering Careers
Fellowship Program;
- Plan, organize and lead workshops with multiple agencies and internal stakeholders on various topics, including workforce program development;
- Perform accurate data entry into relevant systems, ensuring data is well-organized, up-to-date, and easily accessible for future retrieval and analysis;
- Provide general office support, contributing to the smooth operation of day-to-day activities;
- Prepare and present reports, briefings, and other documents, synthesizing data and information provided by managers and supervisors;
- Track, distribute, and manage correspondence, composing and editing communications to constituents and external agencies, ensuring compliance with agency deadlines and standards.

HOURS/SHIFT
Day - Due to the necessary support duties of this position in a 24/7 operation, candidate may be required to work various shifts such as weekends and/or nights/evenings.

WORK LOCATION
Brooklyn, NY

TO APPLY
Only permanent employees in the title and those who took the most recent exam are eligible to apply.

* Interested applicants with other civil service titles who meet the preferred requirements should also submit a resume for consideration

Please go to www.cityjobs/jobs/search and search for Job ID# 698692

SUBMISSION OF A RESUME IS NOT A GUARANTEE THAT YOU WILL RECEIVE AN INTERVIEW
APPOINTMENTS ARE SUBJECT TO OVERSIGHT APPROVAL

NOTE: This position is open to qualified persons with a disability who are eligible for the 55-a Program.
Please indicate in your cover letter that you would like to be considered for the position under the 55-a program.

OTI participates in E-Verify

CLERICAL ASSOCIATE - 10251

Qualifications

Qualification Requirements
A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience.
Skills Requirement
Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Average salary estimate

$60000 / YEARLY (est.)
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$50000K
$70000K

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What You Should Know About Policy and Data Associate, City of New York

If you're passionate about technology and its impact on urban development, the Policy and Data Associate position at the Office of Technology and Innovation (OTI) in Brooklyn, NY might be the perfect fit for you. At OTI, we leverage technology to enhance opportunities, improve public safety, and streamline government operations across New York City. As a Policy and Data Associate, you'll play a key role in driving data-driven decision-making and supporting policy analysis within our dynamic organization. Your journey will start with gaining an in-depth understanding of OTI’s operations and programs, allowing you to contribute significantly to data analysis and policy development. You'll collaborate with stakeholders on various workforce development initiatives, organizing and leading workshops aimed at enhancing program effectiveness. Your keen attention to detail will be essential as you perform data entry, ensuring all information is accurately tracked and easily accessible. Additionally, you’ll be responsible for preparing reports and presenting findings, synthesizing complex data into digestible insights. This role is not just about organization and analysis; it’s about being part of a team that shapes the future of technology integration in NYC’s public sector. With a collaborative atmosphere filled with passionate professionals, you’ll have the chance to work on meaningful projects that impact millions. If you thrive in a vibrant work environment that values innovation and inclusivity, we encourage you to apply and be a part of our mission to improve outcomes for all New Yorkers!

Frequently Asked Questions (FAQs) for Policy and Data Associate Role at City of New York
What are the main responsibilities of the Policy and Data Associate at OTI?

The Policy and Data Associate at OTI is tasked with supporting data-driven decision-making and policy analysis, collaborating with key stakeholders to enhance processes within City agencies, and leading various workforce development programs. Responsibilities also include conducting research, organizing workshops, performing accurate data entry, and preparing reports that synthesize data for internal review.

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What kind of qualifications do I need to become a Policy and Data Associate at OTI?

To qualify for the Policy and Data Associate role at OTI, candidates should possess a four-year high school diploma or its equivalent, along with at least one year of satisfactory clerical experience. Familiarity with keyboarding and a minimum typing speed of 100 keystrokes per minute are also essential for this position.

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How does OTI support career growth for a Policy and Data Associate?

OTI prioritizes the professional development of its employees, offering numerous opportunities for career growth. As a Policy and Data Associate, you’ll receive guidance from Strategic Initiatives leadership, participate in meaningful projects, and have access to training and workshops that enhance your skills and broaden your expertise in data analysis and policy implementation.

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What types of projects will the Policy and Data Associate work on?

The Policy and Data Associate will engage in various projects related to improving public sector IT initiatives and workforce development programs. This includes collaborating with diverse stakeholders, producing reports on program effectiveness, and identifying best practices for implementation within New York City agencies.

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What is the work environment like for a Policy and Data Associate at OTI?

The work environment at OTI is inclusive, collaborative, and innovative. As a Policy and Data Associate, you’ll be part of a dedicated team of professionals committed to leveraging technology to enhance city services. The diverse atmosphere encourages open communication, teamwork, and the opportunity to make a real impact in the community.

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Common Interview Questions for Policy and Data Associate
What drives your interest in the Policy and Data Associate role at OTI?

To respond effectively, discuss your passion for technology and its societal impacts, as well as your alignment with OTI's mission. Share specific experiences that illustrate your interest in policy analysis and data-driven decision-making.

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Can you describe your experience with data analysis?

Frame your answer by detailing specific projects or tasks you've handled in the past that involved data analysis. Mention the types of data you're comfortable working with, and how you've used that data to inform decisions or improve processes.

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How do you prioritize tasks when managing multiple projects?

Speak about your organizational skills and the tools you use to prioritize tasks effectively. Highlight examples where you've successfully managed deadlines and communicated with stakeholders about progress to keep projects on track.

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What approaches do you use to collaborate with diverse teams?

Illustrate your collaborative style by sharing how you've effectively worked with various departments or stakeholders. Emphasize the importance of communication and understanding different perspectives in achieving project goals.

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Describe a challenging situation you faced in a previous role and how you handled it?

Choose an example that showcases your problem-solving abilities. Discuss the specific challenge, the steps you took to resolve it, and the outcomes you achieved, focusing on teamwork and initiative.

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What tools or software are you familiar with for data entry and analysis?

List relevant tools or software you have experience with, like Excel, SQL, or data visualization tools. Briefly discuss how you used these tools in past roles to streamline processes and improve data accuracy.

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How do you ensure the accuracy of your data entry and reporting?

Emphasize your attention to detail and any specific practices you follow to verify data accuracy, such as cross-referencing data, regular audits, or using validation tools, illustrating your commitment to high-quality work.

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What experiences have prepared you to lead workshops and presentations?

Share experiences where you successfully organized or led workshops, focusing on your communication skills, ability to engage audiences, and how you tailor content to suit various stakeholders' interests.

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How do you stay updated with best practices in policy analysis and project management?

Discuss any professional development initiatives you engage in, such as attending workshops, participating in webinars, or being involved in relevant organizations. Mention how you incorporate insights from best practices into your work.

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What role does technology play in enhancing government operations, in your opinion?

Offer insights on how technology can optimize efficiency, transparency, and accessibility in government processes. Share examples of innovative tech use in public services that inspire you, reinforcing your passion for OTI's mission.

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Our Mission To work to eliminate ageism and ensure the dignity and quality-of-life of New York City’s diverse older adults, and for the support of their caregivers through service, advocacy, and education. Strategic Goals To foster independence...

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 23, 2025

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