Summer Program Manager - job 1 of 2

As the Summer Program Manager at the NYC Department of Youth and Community Development, you will be responsible for monitoring up to 25 summer program sites. This includes evaluating program effectiveness, conducting site visits during various times, and approving program plans. You'll also provide technical assistance to underperforming community-based organization (CBO) contractors and prepare summary reports with recommendations to enhance program performance.

To qualify for the Summer Program Manager role at the NYC Department of Youth and Community Development, you must have a baccalaureate degree from an accredited college and two years of related experience in community work. Alternatively, a high school diploma along with six years of relevant experience is acceptable. However, all candidates must possess at least one year of experience equivalent to the baccalaureate degree requirement.

No, the Summer Program Manager position is a seasonal/temporary role expected to last from June 2024 through September 2024, with the possibility of extension. The role requires flexibility, as it involves travel throughout New York City's five boroughs on a daily basis.

The Summer Program Manager plays a critical role in community development by overseeing summer programs that support youth and community services. Through technical assistance and performance evaluations, you will help ensure that programs meet quality standards and make a positive impact on the local youth and the communities they serve.

The work environment for a Summer Program Manager at the NYC Department of Youth and Community Development is collaborative and community-focused. You will work alongside a dedicated team, have the opportunity to engage directly with various community organizations, and contribute to creating innovative youth programs in an inclusive atmosphere.

When answering this question, highlight your relevant educational background and detail any past roles that involved community work, program management, or youth development. Explain how those experiences have equipped you with the necessary skills to oversee multiple summer programs effectively.

Discuss various metrics you would use to evaluate a program's success, such as participant feedback, attendance rates, and the achievement of program goals. Emphasize your approach to using qualitative and quantitative data for reporting and making improvements.

Use the STAR method (Situation, Task, Action, Result) to frame your answer. Share a specific instance where you identified a need for improvement and how your technical support led to a positive change in the program or project.

Explain your approach to time management and prioritization. You might talk about setting deadlines, using organizational tools, and being flexible based on the needs of different sites, while ensuring that some degree of assessment is scheduled regularly.

Share your methods for identifying issues and providing constructive feedback. Discuss strategies for collaboration, peer support, or training sessions, and emphasize your focus on encouraging improvement while maintaining a positive working relationship.

Talk about the importance of open communication, regular meetings, and shared resources. You might also mention creating joint events, participatory planning processes, or group training sessions to foster collaboration and shared goals.

Identify potential challenges such as differing organization cultures, resource constraints, or community dynamics. Discuss proactive measures, adaptability, and communication strategies you would employ to navigate those challenges effectively.

Provide insights into the social, educational, and personal benefits youth programs offer. Stress how such programs empower young individuals, enhance community cohesion, and contribute to long-term positive outcomes for society.

Explain the techniques you utilize for gathering feedback, such as surveys, interviews, focus groups, or informal check-ins. Emphasize the importance of this feedback for continual program assessment and improvement.

Speak about your long-term vision for the role. You might want to mention the impact on youth development in NYC, community engagement, or the enhancement of the programs under your supervision. Express your passion for making a difference.