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Technical Advisor

Job Description

The New York City Housing Authority (NYCHA) is the nation’s largest public housing authority, with an operating budget of $3.3 billion and approximately 10,600 employees who manage and maintain 325 developments that house over 400,000 residents. NYCHA also operates the country’s largest Section 8 program, which provides rental assistance to over 200,000 additional families.
Reporting to the Director of the Pest Control Department, with considerable latitude for exercise of independent judgment and unreviewed action and decision, gives technical advice to exterminators and those working in the extermination trade NYCHA-wide. In addition to performing the duties of Assignment Level IV, performs tasks such as the following:

- Conduct annual review of existing and new pest control supplies.
- Conduct testing and experiments with new supplies and solutions.
- Review procedure and practices.
- Provide technical expertise that inform policy changes and improvement in the operation.
- Must an expert on the Pest Control Standard Procedure.
- Serve as the agency representative for the Citywide Pest Control Program with regard to its business activities as regulated by the NYS Department of Environmental Conservation.
- Train staff.
- Oversee NYCHA's purchase and use of regulated pest control products in Oracle.
- Serve as liaison with the NYC Department of Health regarding its Integrated Management Program.
- Represent NYCHA on the NYC Interagency Rodent Task Force.
- Respond to and investigate pest control complaints generated by the media, politicians and NYCHA's Executive Department; provide reports and follow-up actions in response to these issues.
- Provide technical guidance and instruction to NYCHA's Borough Pest Control Operation and shadow staff weekly.
- Must be willing to put labor code on work orders.
- Provide quality assurance oversight to NYCHA's West Nile Virus Contractor (s) and other contractors as needed.
- Move pesticides to different shops as needed.

Additional Information
1. Employees applying for promotional, title or level change opportunities must have served a period of one year at current location and in current title and level (if applicable).
2. NYCHA residents are encouraged to apply.

NOTE: The Department of Citywide Administrative Services (DCAS) administered a civil service exam for the Housing Exterminator title on 12/07/2023. Therefore, applicants (candidates) that did not take and pass the exam will potentially not be considered, likewise applicants not reachable on the established civil service list will potentially be in jeopardy of being replaced with an eligible civil service candidate.
NOTE: IF THIS APPOINTMENT IS MADE ON A PROVISIONAL BASIS PURSUANT TO 65 OF THE NYS CIVIL SERVICE LAW, NO TENURE OR PERMANENCE ACCRUES TO AN INCUMBENT IN THIS POSITION BY VIRTUE OF SUCH APPOINTMENT.

NOTE: This position is open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate in your cover letter that you would like to be considered for the position under the 55-a Program. For detailed information regarding the 55-a Program, please click on the link below:
https://bit.ly/55aProgram

Please read this posting carefully to make certain you meet the qualification requirements before applying to this position.

Qualifications

1. A valid certificate as a Certified Commercial Pesticide Applicator for Industrial, Institutional, Structural and Rodent Control (7A) issued by the New York State Department of Environmental Conservation. This certificate must be maintained for the duration of employment.

License Requirement
For appointment to certain positions, at the time of appointment eligible must possess a Motor Vehicle Driver License valid in the State of New York. This license must be maintained for the duration of employment.

2. To be eligible for placement in Assignment Level IV individuals must have, in addition to meeting the minimum requirements, two years of full-time satisfactory practical experience in the preparation and use of insecticides, rodenticides, baits, traps, and related chemicals/equipment for the extermination of insects, vermin and other pests and two years of full-time satisfactory experience in a supervisory capacity, for a total of four years of experience.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

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What You Should Know About Technical Advisor, City of New York

Are you passionate about pest control and seeking a rewarding role in the heart of Queens, NY? The New York City Housing Authority (NYCHA) is on the lookout for a Technical Advisor to join our dedicated team. In this pivotal position, you'll be working closely with the Director of the Pest Control Department to provide expert guidance to exterminators across NYCHA. You'll have the autonomy to conduct yearly reviews of pest control supplies, test new solutions, and share your insights to help shape policy improvements. Your expertise will make a real difference, ensuring that our operations meet the highest standards set by the NYS Department of Environmental Conservation and NYC Department of Health. Not only will you train staff and oversee the purchase of regulated pest control products, but you'll also represent NYCHA in citywide initiatives aimed at pest management. This role is all about collaboration and impact – from addressing pest complaints and liaising with various departments to conducting safety checks for our West Nile Virus contractors. To thrive in this position, you'll need to bring along a valid Certified Commercial Pesticide Applicator certificate (7A) and have a solid background in pest control practices, along with supervisory experience. NYCHA encourages qualified candidates from all backgrounds to apply, especially those with disabilities under the 55-a Program. If you’re ready to take on a challenging yet fulfilling role where your expertise directly contributes to better living conditions for over 400,000 residents, then NYCHA is excited to hear from you!

Frequently Asked Questions (FAQs) for Technical Advisor Role at City of New York
What qualifications are needed for the Technical Advisor position at NYCHA?

To qualify for the Technical Advisor position at the New York City Housing Authority (NYCHA), candidates must possess a valid Certified Commercial Pesticide Applicator certificate for Industrial, Institutional, Structural, and Rodent Control (7A) from the New York State Department of Environmental Conservation. This certificate needs to be maintained throughout the duration of employment. Additionally, successful applicants must have a minimum of four years of practical experience in pest control, with at least two years in a supervisory capacity.

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What are the primary responsibilities of a Technical Advisor at NYCHA?

As a Technical Advisor at the New York City Housing Authority (NYCHA), you will be responsible for providing technical advice to pest control exterminators, conducting annual reviews and tests of pest control supplies, and serving as a liaison between NYCHA and relevant health departments. You'll oversee the purchase of pest control products, train staff, and make recommendations for policy improvements based on your expert insights in pest control standards and practices.

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How does the Technical Advisor position support NYCHA's mission?

The Technical Advisor at the New York City Housing Authority (NYCHA) plays a vital role in enhancing the quality of life for residents by ensuring effective pest management strategies are in place. This position supports NYCHA's mission by providing expertise that informs policy changes, improving pest control operations, and collaborating with various stakeholders to address pest complaints. Your expertise will directly contribute to maintaining safe and healthy living environments for over 400,000 residents.

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Is a driver’s license required for the Technical Advisor role at NYCHA?

Yes, a valid Motor Vehicle Driver License, recognized in the State of New York, is required for the Technical Advisor position at the New York City Housing Authority (NYCHA). This license is essential for performing your duties effectively, including moving pesticides and facilitating site inspections across various locations.

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Are there opportunities for NYCHA residents to apply for the Technical Advisor position?

Absolutely! The New York City Housing Authority (NYCHA) encourages its residents to apply for the Technical Advisor position. NYCHA is committed to providing equal opportunity employment, and applications from residents of NYCHA are welcomed, allowing them to contribute to the organization and their community.

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Common Interview Questions for Technical Advisor
Can you explain your experience with pest control products and their applications?

When answering this question, highlight your hands-on experience with various pest control products, specifying insecticides and rodenticides you have used. Discuss any protocols you followed, including safety measures and effectiveness assessments, to demonstrate your technical knowledge.

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How do you stay updated on pest control regulations and best practices?

In response to this question, share how you actively keep abreast of changes in pest control regulations. Mention resources such as industry newsletters, training programs, and professional organizations that you utilize to ensure compliance and best practices, reflecting your commitment to professional growth in the Technical Advisor role.

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Describe a challenging pest control issue you faced and how you resolved it.

When discussing a challenging pest control issue, provide a specific example that highlights your problem-solving skills. Explain the situation clearly, your approach to identifying the issue, the steps you took to resolve it, and the outcome to showcase your analytical and leadership abilities.

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What role does teamwork play in pest control efforts?

Here, emphasize the importance of collaboration with exterminators and other stakeholders. Discuss how successful pest control is often a team effort, requiring clear communication, shared goals, and coordinated strategies to effectively manage and mitigate pest issues.

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How do you handle pest complaints from residents or officials?

Explain your methodical approach to handling pest complaints, which should include acknowledging the concern, investigating promptly, implementing solutions, and following up to ensure satisfaction. Highlight your commitment to professionalism and transparency during this process.

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What technical skills do you think are essential for a Technical Advisor?

Discuss essential technical skills relevant to the Technical Advisor role, such as familiarity with pest control methods, data analysis for testing new products, and knowledge of compliance regulations. Mention how these skills aid in troubleshooting and optimizing pest management efforts.

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How do you measure the effectiveness of pest control measures?

In your answer, outline the metrics and criteria you consider when evaluating pest control effectiveness, including pest population monitoring, resident feedback, and cost-effectiveness of treatments. This will demonstrate a strategic approach to assessing success.

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Can you describe your experience training staff in pest control procedures?

Provide details of your experience in training staff, including the types of training you conducted, training materials used, and how you ensured knowledge retention and compliance with pest control standards. Focus on your ability to communicate technical information effectively.

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What do you know about NYCHA's pest control policies?

Here, showcase your familiarity with NYCHA's pest control policies and practices. Discuss your understanding of their regulations and procedures and emphasize your alignment with NYCHA's mission to maintain healthy living environments for its residents.

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How do you prioritize tasks in a fast-paced pest control environment?

Share your strategies for prioritizing in a fast-paced setting, which may include assessing urgency, evaluating impact, and maintaining clear communication with team members. Emphasize how these strategies ensure effective pest management while meeting the needs of NYCHA and its residents.

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Our Mission To work to eliminate ageism and ensure the dignity and quality-of-life of New York City’s diverse older adults, and for the support of their caregivers through service, advocacy, and education. Strategic Goals To foster independence...

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
January 7, 2025

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