Operations Manager, Rodeo Drive

The Operations Manager at AMIRI is responsible for overseeing all operational aspects of the Rodeo Drive store. This includes inventory control, managing shipping and receiving processes, performing regular store inventories, and ensuring the efficient organization of back-of-house spaces. Additionally, the Operations Manager will work closely with Retail Operations to address safety and maintenance needs.

To qualify for the Operations Manager role at AMIRI, candidates must have a minimum of three years of experience in luxury operations and leadership. Proficiency in MS Excel and a solid understanding of shipping and receiving practices are essential. Excellent communication skills, both verbal and written, alongside the ability to work under pressure and manage multiple tasks, are crucial for this role.

The Operations Manager position at AMIRI offers a competitive salary range of $75,000 to $85,000 per year, aligned with experience and qualifications. This reflects the critical nature of the role in maintaining operational standards at our prestigious Rodeo Drive location.

Successful Operations Managers at AMIRI possess excellent organizational and multitasking skills, as well as proficiency in technology, particularly in MS Excel. Strong leadership and communication abilities are crucial, along with a hands-on approach to training staff in compliance with operational policies and safety procedures.

The Operations Manager at AMIRI directly contributes to the store's success by ensuring seamless operational processes, compliance with safety regulations, and exceptional inventory management. By fostering a strong team environment and leading through training, the Operations Manager plays a vital role in delivering an outstanding retail experience that aligns with AMIRI's brand values.

When answering this question, provide specific examples of previous roles where you've successfully managed operations in a luxury environment, highlighting relevant challenges and how you addressed them.

Discuss your approach to prioritizing tasks, including time management techniques and how you address urgent versus important tasks. Emphasize your ability to adapt and remain organized under pressure.

Explain your strategies regarding compliance, mentioning any training programs you've implemented or improvements you made in past roles to enhance safety standards within the store.

Describe a situation where you successfully resolved a conflict, focusing on your communication approaches and how you fostered a positive work environment post-conflict.

Discuss specific inventory control methods you've used, such as cycle counts or digital management systems, and how these have positively impacted operational efficiency in your previous roles.

Talk about the processes you implement for organization, including regular maintenance checks and systems that facilitate an efficient layout for easy stock access and management.

Share your experiences with staff training programs, highlighting successful outcomes and how your training contributed to improved operational performance or compliance.

Provide insights into your experience managing shipping and receiving, discussing how you ensure accuracy and timeliness in these operations, while upholding luxury brand standards.

Identify key qualities such as attention to detail, strong leadership, customer-focused mindset, and the ability to thrive in high-pressure situations as vital for an Operations Manager in luxury retail.

Express your thoughts on the trends affecting luxury retail and how you stay informed, adaptable, and proactive in responding to these changes in operations or customer engagement.