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Unit Initiatives & Support Coordinator, Bureau of Alcohol and Drug Use Prevention, Care and Treatment

Job Description

Division/Program Summary Description:

The Bureau of Alcohol and Drug Use Prevention, Care, and Treatment (BADUPCT) works to close gaps and reduce overall morbidity and mortality related to alcohol and substance use among New Yorkers. BADUPCT develops, implements, and evaluates interventions and prevention strategies through contracting of treatment, recovery and support services; policy analysis and development; epidemiology and surveillance; dissemination of treatment and management guidelines; harm reduction initiatives; public and provider outreach and education; and community involvement and interagency collaboration. The Bureau amplifies the voices of those most impacted and focuses on inequitable structural, social, service, and communication factors that drive disparities.

Position Summary:
The Prevention Treatment and Systems Support Unit (PTSSU) works across the substance use continuum of care to enhance community wellness and guide providers of prevention, treatment, and support services. The PTSSU promotes and educates providers and ourselves on how health equity, race, gender, and social determinants of health impact substance use. The unit employs public health and harm reduction approaches to respond and listen to the needs of its provider and coalition communities in order to promote equitable policies, best practices, and innovation. Under the direction from the Director of the Prevention and Treatment Systems Support Unit, the Unit Initiatives & Support Coordinator functions to improve community services by performing invaluable liaison work including communications between the public and PTSSU. They will be responsible for the following:

Job Duties and Responsibilities:
-Monitor and respond to communication from the community to the dedicated PTSSU email address.
-Participate in unit and bureau community development, including workplace enhancement, and events as needed.
-Plan and coordinate activities to enhance relations within the BADUPCT-PTSSU community.
-Maintain and distribute hard and electronic copies of community-facing educational materials.
-Perform difficult and responsible clerical operations.
-Schedule appointments and meetings; contact people participating in meetings via telephone or email
-Support meeting scheduling and coordination between PTSSU and community partners, including Public Health Solutions (PHS), the Office of Addiction Services and Supports (OASAS), and funded substance use care programs.
-Coordinate the planning and execution of all aspects of provider community meetings including but not limited to learning collaboratives, annual provider conferences, Racial Equity Lunch and Learn events, and individual provider meetings.
-Ensure that accurate meeting notes are recorded and distributed to participants in a timely fashion.
-Ensure forms, contracts, and other official documents are reviewed, signed, and submitted on-time.
-Assist PTSSU Program Consultants to track their work with funded programs to disseminate programmatic and bureau updates, program reporting and other correspondence as they arise.

Preferred Skills:
-Be able to work independently, have excellent oral and written communication skills and be a flexible team player. The candidate will also be detail-oriented with outstanding organizational skills.
-Knowledge of substance use issues and harm reduction practice and theory, including medications for opioid use disorders, overdose prevention and education.
-Ability to multi-task in a fast-paced, high-volume environment, with proficiency in Excel, Word, PowerPoint, and Adobe Acrobat.
-Sensitive to various ethnic, racial, and cultural backgrounds, gender

Why you should work for us:

- Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal/state loan forgiveness and repayment assistance programs that lessen your payments or even fully forgive your full balance. For more information, please visit the U.S. Department of Education’s website (https://studentaid.gov/pslf/)
- Benefits: City employees are entitled to unmatched benefits such as:
o a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment.
o additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund.
o a public sector defined benefit pension plan with steady monthly payments in retirement.
o a tax-deferred savings program and
o a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
- Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home.
- Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.

Established in 1805, the New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U.S., dedicated to protecting and improving the health of NYC. Our mission is to safeguard the health of every resident and cultivate a city where everyone, regardless of age, background, or location, can achieve their optimal health. We provide a wide array of programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and social justice initiatives. As the primary population health strategist and policy authority for NYC, with a rich history of public health initiatives and scientific advancements, from addressing the 1822 yellow fever outbreak to the COVID-19 pandemic, we serve as a global leader in public health innovation and expertise.

Come join us and help to continue our efforts in making a difference in the lives of all New Yorkers!

The NYC Health Department is an inclusive equal opportunity employer committed to providing access and reasonable accommodation to all individuals. To request reasonable accommodation to participate in the job application or interview process, contact Sye-Eun Ahn, Director of the Office of Equal Employment Opportunity, at [email protected] or 347-396-6549.

Qualifications

1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

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What You Should Know About Unit Initiatives & Support Coordinator, Bureau of Alcohol and Drug Use Prevention, Care and Treatment, City of New York

As the Unit Initiatives & Support Coordinator at the Bureau of Alcohol and Drug Use Prevention, Care and Treatment (BADUPCT) in Long Island City, NY, you will play a vital role in enhancing the community's wellness regarding substance use issues. Your day-to-day will be all about connecting with the community, organizing vital educational events, and improving how our team engages with those we serve. You’ll be the go-to liaison, ensuring smooth communication between the public and our Prevention Treatment and Systems Support Unit (PTSSU). We are looking for a passionate individual who can manage communications, coordinate community meetings, and work collaboratively with various partners. You will also help distribute educational materials and assist in tracking important program updates. Your efforts will help us focus on health equity and make substantial impacts in our approach to public health. We're a friendly team that thrives on innovation and community collaboration. If you're someone who thrives in a fast-paced environment and has a love for community service, this role could be your perfect next step, enabling you to make a difference human lives while honing valuable skills. Join us to help amplify voices and work towards equitable substance use prevention and care.

Frequently Asked Questions (FAQs) for Unit Initiatives & Support Coordinator, Bureau of Alcohol and Drug Use Prevention, Care and Treatment Role at City of New York
What are the primary responsibilities of the Unit Initiatives & Support Coordinator at BADUPCT?

The Unit Initiatives & Support Coordinator at the Bureau of Alcohol and Drug Use Prevention, Care and Treatment (BADUPCT) is responsible for a variety of essential tasks including monitoring community communications, planning and coordinating community engagement activities, scheduling meetings, and maintaining educational materials related to substance use. You will act as a liaison to enhance community relations and support the collaborative efforts within the PTSSU. This role is critical in ensuring that the community's needs are met and that our outreach efforts are effective.

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What qualifications are necessary for a Unit Initiatives & Support Coordinator position at BADUPCT?

To qualify for the Unit Initiatives & Support Coordinator position at the Bureau of Alcohol and Drug Use Prevention, Care and Treatment, candidates must possess a bachelor's degree from an accredited college along with two years of relevant experience in community work. Alternatively, candidates with a high school diploma and six years of experience in community-centered activities will also be considered. A demonstrated understanding of substance use issues and harm reduction techniques is highly valued, making it essential for candidates to showcase their background in these areas.

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How does the Unit Initiatives & Support Coordinator contribute to community outreach at BADUPCT?

As a Unit Initiatives & Support Coordinator, your role in community outreach at the Bureau of Alcohol and Drug Use Prevention, Care and Treatment involves establishing communications, organizing events like learning collaboratives, and managing the distribution of educational materials. You'll effectively be a bridge between the community and our team, ensuring we listen to their needs and implement innovative approaches to address substance use issues, ultimately fostering a more informed and united community.

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What skills are essential for a Unit Initiatives & Support Coordinator in substance use prevention?

For the Unit Initiatives & Support Coordinator role at BADUPCT, excellent communication skills, both oral and written, are paramount. Being a flexible team player with outstanding organizational skills will greatly contribute to success in this position. Knowledge of public health, substance use issues, and proficiency in tools like Excel and PowerPoint is also beneficial. Additionally, sensitivity to cultural differences and an understanding of health equity will enhance your ability to perform effectively in this position.

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What does the work environment look like for a Unit Initiatives & Support Coordinator at BADUPCT?

The work environment for a Unit Initiatives & Support Coordinator at the Bureau of Alcohol and Drug Use Prevention, Care and Treatment is collaborative and supportive. You will work alongside passionate colleagues focused on improving public health outcomes and addressing substance use issues. The role may involve a mix of in-office duties and potential remote work, offering flexibility. Expect a diverse team dedicated to community wellness and a commitment to fostering an inclusive workplace that values its staff.

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Common Interview Questions for Unit Initiatives & Support Coordinator, Bureau of Alcohol and Drug Use Prevention, Care and Treatment
How would you prioritize tasks as a Unit Initiatives & Support Coordinator?

When prioritizing tasks in the Unit Initiatives & Support Coordinator role, it's best to assess deadlines, the impact of each task on community engagement, and any directives from supervisors. Creating a daily or weekly checklist can help clarify priorities, ensuring that the most critical community communications and event preparations are addressed first while remaining flexible to accommodate urgent needs.

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Can you describe a time when you successfully managed community outreach efforts?

When asked about past community outreach experiences, focus on a specific project. Describe your role, the challenges faced, and strategies utilized to engage the community effectively. Highlight measurable outcomes such as increased attendance at events or positive feedback from participants, reflecting your ability to connect and communicate effectively with various community stakeholders.

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What strategies would you use to improve communication between the community and PTSSU?

To enhance communication between the community and PTSSU, I would implement multi-channel outreach strategies, such as regular newsletters, social media updates, and community forums. Gathering feedback through surveys and one-on-one conversations would also help identify communication barriers, thereby allowing us to adapt our approaches to ensure everyone feels heard and involved.

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How do you stay updated on trends and issues within substance use prevention?

Staying informed on substance use prevention trends involves a combination of continuous education, reading industry publications, and attending relevant workshops or webinars. Networking with professionals in the field and actively participating in online forums can also provide valuable insights, allowing me to integrate the latest knowledge into my work effectively.

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Why do you think health equity is important in substance use prevention?

Health equity plays a crucial role in substance use prevention as it ensures that all community members have access to the same resources, understanding, and support regardless of their background. This approach fosters improved health outcomes by addressing systemic factors that may disproportionately impact certain populations, ultimately promoting well-rounded community wellness.

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Describe your experience working with diverse communities.

During my career, I have actively engaged with diverse communities through various outreach programs. For example, I facilitated a workshop aimed at raising awareness about substance use disorders within a multicultural community. My experiences have taught me the importance of cultural sensitivity and tailoring messages to suit different audiences to ensure inclusivity and effective communication.

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How do you handle conflicts that may arise during community meetings?

In conflict situations during community meetings, my first step is to listen actively to all parties involved to understand their perspectives. Using open-ended questions can facilitate dialogue. I aim to steer the conversation towards common ground by recognizing their concerns and negotiating reasonable solutions while maintaining a focus on our shared mission of improving community health.

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What tools or software do you find essential for managing your tasks effectively?

Essential tools for managing tasks in this role would include project management software like Trello or Asana for task tracking, Microsoft Office Suite for document preparation, and email platforms for effective communication. Additionally, utilizing data visualization tools can help communicate important information succinctly in community presentations.

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How would you measure the success of community outreach initiatives?

Measuring the success of community outreach initiatives involves tracking several key metrics, such as attendance rates, participant engagement levels, and feedback collected through surveys. Monitoring changes in community awareness or behavior post-engagement will also provide insight into the effectiveness of our outreach efforts.

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What motivates you to work in the field of substance use prevention?

What motivates me most in the field of substance use prevention is the opportunity to impact individuals' lives positively. Contributing to community wellness and seeing tangible improvements drive me to advocate for policies and practices that address challenges within substance use while working collaboratively with likeminded partners.

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DATE POSTED
December 14, 2024

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