Senior Product Designer

As a Senior Product Designer at Civica, you'll be responsible for designing end-to-end product solutions that meet user needs while aligning with business objectives. This includes creating wireframes, high-fidelity interfaces, and ensuring compliance with accessibility standards. You'll collaborate with various teams throughout the product lifecycle, develop prototypes, conduct user research, and contribute to the Firefly design system.

To qualify for the Senior Product Designer role at Civica, candidates should have a minimum of 5 years' experience in product design, a solid understanding of user-centered design methods, and proficiency in design tools like Figma and FigJam. Familiarity with accessibility standards and the ability to communicate effectively with cross-functional teams are also essential.

Collaboration is crucial for a Senior Product Designer at Civica. You'll work tightly with product managers, engineers, and researchers to ensure that every design solution aligns with user needs and business goals. This teamwork fosters a culture of feedback and creativity, leading to innovative and effective product designs.

As a Senior Product Designer at Civica, you'll work with our Firefly design system. This involves not only using the system for your projects but also contributing to it, ensuring that we maintain consistency and scalability across all our products while adhering to best practices in design.

The application process for the Senior Product Designer position at Civica is designed to be a two-way conversation. It starts with a 30-minute screening call, followed by a 45-minute skills and experience interview, and culminates in a portfolio review where you present your case studies and engage in discussions about your work. We encourage you to ask questions and learn about our culture and vision.

When answering this question, focus on your user-centered design process. Discuss your steps from research and ideation to prototyping and testing. Include your collaboration with stakeholders for feedback and how you iterate your designs based on user insights.

Highlight your knowledge of accessibility standards such as WCAG, and discuss tools or methods you use to incorporate accessibility into your designs. This could include conducting audits, using accessibility guidelines in your design system, and gathering user feedback from diverse audiences.

Use the STAR method (Situation, Task, Action, Result) to structure your response. Describe the context of the project, the specific challenges faced, the actions you took to overcome them, and the positive outcomes that resulted, underlining your problem-solving skills.

Demonstrate your ability to embrace feedback by describing your process for receiving and integrating it into your design improvements. Highlight your collaborative nature and how you foster constructive discussions around design proposals.

Discuss your proficiency with relevant tools like Figma and FigJam. Explain why these tools are valuable for your design process, such as their collaboration capabilities, prototyping features, or ease of use for creating interactive designs.

Detail your methods for understanding user needs, such as conducting user research, interviews, and usability tests. Talk about how you keep user feedback at the forefront of your design decisions and ensure the final product meets their expectations.

Explain the importance of prototyping in effectively communicating your design ideas and getting early feedback. Highlight your experience with different types of prototypes (low-fidelity and high-fidelity) and how they aid in user testing and refining solutions.

Share your experiences in utilizing a design system effectively. Discuss how you've contributed to it, any challenges you faced, and how aligning your designs with established standards improved consistency and user experience across products.

Outline your approach to project management, such as using timelines, setting milestones, and prioritizing tasks. Explain how you adapt to changes and maintain communication with your team to ensure deadlines are met without compromising design quality.

Express your alignment with Civica's mission to improve public services through technology. Discuss your passion for user-centered design, your desire to impact the community positively, and how your skills and values would contribute to the team and the company's goals.