Account Executive

As an Account Executive at Civitech, you will be tasked with managing and nurturing relationships with existing customers while actively prospecting for new business opportunities. You'll execute a thorough business plan for your assigned territory, conduct industry research to identify market trends, and develop personalized outreach strategies to engage potential clients. Additionally, you’ll maintain a healthy sales pipeline, log all activities in HubSpot, and lead high-level discussions to align client needs with our technology solutions.

To qualify as an Account Executive at Civitech, you should have at least two years of consultative sales experience with a proven track record of exceeding sales quotas. Successful candidates will demonstrate the ability to manage multiple opportunities simultaneously and exhibit proficiency in executing a solution sales process. Experience in a committee-driven sales environment, effective relationship building, and strong communication skills are key attributes we look for in prospective team members.

Civitech prides itself on a collaborative and inclusive work culture where every team member's voice matters. As an Account Executive, you'll be surrounded by like-minded individuals who are passionate about effecting positive changes in democracy through technology. We promote flexible schedules and prioritize work-life balance, providing the autonomy for our team to thrive both independently and collectively in achieving sales goals.

Account Executives at Civitech typically utilize HubSpot for logging sales activities and managing customer relationships. Additionally, you will likely engage with various marketing and presentation tools to conduct product demos and outreach efforts. Being comfortable with technology is essential, as it allows you to leverage cutting-edge solutions effectively in your sales processes.

A typical day for an Account Executive at Civitech involves a mix of strategic planning, client interactions, and research. You may start your day reviewing your sales pipeline and scheduling calls with existing clients to discuss their needs. Followed by prospecting sessions to identify new leads, you'll research industry trends, and craft outreach communications. Throughout the day, you’ll also log activities in HubSpot and prepare for presentations, maintaining a steady focus on meeting your sales targets.

When approaching prospecting in a large territory, it's essential to research potential clients thoroughly, segmenting them based on specific criteria such as their goals and challenges. Develop a structured prospecting plan that prioritizes high-value targets and involves various outreach methods, including phone calls, emails, and networking events. Aim to create personalized communication that addresses their unique needs, and ensure you maintain a consistent follow-up schedule to build rapport.

My sales process typically follows a structured methodology that involves several key stages: research, initial outreach, needs assessment, solution presentation, and closing. I take the time to understand my clients' needs thoroughly to tailor my presentations accordingly. Throughout the process, I leverage data to support my solutions and maintain regular communication to address any concerns and build trust.

In my previous roles, I've engaged in collaborative sales efforts by working closely with marketing teams, product specialists, and even other sales members. By aligning our strategies and sharing insights about customer feedback and market data, we could ensure a unified approach to qualifying leads and closing deals effectively. This teamwork resulted in improved productivity and strengthened client relationships.

I utilize CRM tools like HubSpot to log all sales activities and maintain a detailed record of client interactions, opportunities, and follow-ups. This organization allows me to analyze my sales pipeline effectively, forecast deal values, and stay on top of deadlines. I also tailor my activities to ensure I'm meeting sales goals while managing my time effectively.

A notable success in my career was a campaign where I identified a new niche market within the public sector. Through extensive research, I tailored my messaging to resonate with their unique challenges. Additionally, I reached out to key influencers in that market for referrals. As a result, I saw a 40% increase in client acquisition in that segment, significantly contributing to the overall quarterly sales goals.

I stay motivated in sales by setting short-term and long-term goals and celebrating small achievements along the way. I maintain a positive mindset, focus on continuous learning, and regularly receive feedback from peers and mentors. I also find inspiration in knowing that my efforts contribute to meaningful causes, particularly in empowering progressive candidates and organizations.

Handling objections involves active listening to understand the client’s concerns fully. I acknowledge their points and provide relevant insights that address their hesitations, grounding my responses with data and examples. By remaining empathetic and engaging in a respectful dialogue, I build trust and can often turn objections into opportunities to demonstrate the value of our solutions.

A successful Account Executive at Civitech should possess strong communication and relationship-building skills, as these are crucial in understanding client needs and aligning solutions effectively. Additionally, they should be highly self-motivated, results-oriented, and adaptable to the changing landscape of the political tech industry. A commitment to civic engagement and a collaborative spirit also play vital roles in contributing to the wider mission of Civitech.

Prioritizing sales leads requires a strategic approach. I assess leads based on their potential value, urgency, and likelihood of conversion. Using a scoring system, I categorize leads into tiers, focusing first on high-priority opportunities that align with my sales goals. Regularly reviewing my pipeline allows me to adjust priorities as needed and allocate my time efficiently.

I've conducted numerous product demonstrations that focus on aligning our solutions with the specific needs of the audience. I believe in making demos interactive and engaging, often tailoring the content to highlight how our technology can solve key challenges for the potential clients. Following up after demonstrations to gather feedback and answer any lingering questions is vital to moving forward in the sales process.