Solutions Consultant

As a Solutions Consultant at Clariti, you'll be responsible for preparing, leading, and delivering strategic product demonstrations that clearly illustrate our software's functional capabilities. You'll work closely with sales, product management, and external customers to capture their needs and ensure our solutions meet their requirements.

To succeed as a Solutions Consultant at Clariti, candidates should have a minimum of 3 years of Sales Engineer experience in a SaaS environment. Familiarity with the Salesforce platform and an ability to build shared understanding among cross-functional teams are also essential.

Collaboration is vital for a Solutions Consultant at Clariti. You’ll need to build trusted relationships with your sales team and external clients, ensuring that all stakeholders have a clear understanding of customer needs and project objectives.

Clariti offers a flexible ‘remote-first’ work environment, enabling Solutions Consultants to tailor their work schedule according to their personal needs. This approach ensures that our team members can perform their best while managing work-life balance.

At Clariti, career development is a priority. Solutions Consultants have access to an annual professional development budget that facilitates growth and continuous learning in their field. This commitment helps team members enhance their skills and advance their careers.

As a Solutions Consultant, you’ll utilize a variety of tech tools for collaboration and project management, including Google Workspace, Zoom, Slack, and Jira. These tools are essential for effectively communicating and managing client interactions.

Clariti provides an extensive benefits package that includes comprehensive medical, dental, and vision coverage, 29 days of paid time off, a wellness spending account, technology resources, and team-building initiatives, fostering a supportive and engaged work culture.

When discussing your experience with technical product demonstrations, focus on your specific approach to understanding customer needs, preparing demo content, and engaging the audience effectively. Highlight key metrics or feedback from previous clients to illustrate your success.

Effective prioritization of stakeholder communication is critical. Discuss strategies such as setting regular check-ins, using collaborative tools, and actively soliciting feedback to ensure all parties are aligned and informed throughout the sales process.

When answering this question, emphasize your ability to break down complex ideas into simpler terms, using relatable examples and visuals to aid comprehension. Share specific instances where this skill has led to successful client outcomes.

Be prepared to share a detailed example, including the project objectives, your role, challenges faced, and the measurable success achieved. Showcase how your contributions directly impacted the client's satisfaction or business results.

During demonstration objections, remain calm and listen actively. Acknowledge the client's concerns and address them directly with facts, tailored solutions, or follow-up actions. Share techniques you've employed, such as asking probing questions to clarify their needs.

Discuss the CRM software or tools you've used to track interactions, manage follow-ups, and monitor progress on client projects. Emphasize the importance of organization and proactive communication in maintaining strong client relations.

Staying current involves following industry publications, participating in webinars, attending conferences, and engaging in professional networks. Share specific resources or communities where you regularly seek insights.

Explain how you maintain strong teamwork in a remote setting through regular communication, setting up collaborative working sessions, and using technology effectively. Provide examples of successful remote collaborations you've led or participated in.

Use an example from your past where adapting your communication led to better understanding or project outcomes. Highlight the importance of empathy and understanding your audience’s perspectives.

When addressing this question, communicate your passion for public service, technology, and how Clariti’s mission resonates with your own values. Highlight desired contributions and enthusiasm for working in a collaborative, innovative environment.