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Senior Business Analyst

At Moxie, we empower entrepreneurs to launch, run, and grow their own aesthetics businesses with a combination of software and services. In less than 2 years, we have grown from an idea to a team of 50, with a business that is in the top-decile in terms of growth, and a remote-first team that has been self-described as high-trust, low ego, high output.

The Role

We’re hiring a Senior Business Analyst to spearhead Moxie’s business and product analytics efforts. As our first dedicated analytics hire, you’ll own the function end-to-end, playing a pivotal role in shaping our data strategy and delivering high-impact insights. This is a unique opportunity to build from the ground up, working at the intersection of strategy, product, and customer success.

In this role, you’ll partner closely with our Finance and Business Operations Lead (your hiring manager), Head of Product, CEO, and other senior leaders to drive strategic decisions and uncover actionable opportunities. Additionally, you’ll empower our customers by transforming reports and dashboards into practical, high-value tools for business growth.

Your ability to combine strategic thinking with technical expertise will be key to establishing a scalable, impactful analytics function that elevates both internal decision-making and customer success.

What You’ll Do

Deliver High-Impact Business Insights

  • Develop predictive models to forecast medspa growth, churn, and marketing performance, improving decision-making and client outcomes.

  • Build client retention dashboards and analyze key trends to inform strategies for Moxie and our providers

  • Evaluate the impact of strategic initiatives—such as events, marketing campaigns, action plans, and trainings—using robust data analysis.

  • Provide leadership with data-backed recommendations to influence high-impact business strategies and outcomes.

Enhance Data Accessibility and Usability

  • Collaborate with Product and Sales teams to design value calculators and customer-facing tools that drive adoption and showcase Moxie’s impact.

  • Partner with the Onboarding and Client Success teams to create clear, actionable reporting pipelines on medspa performance.

Establish Scalable Data Processes

  • Design and implement a ticketing and prioritization system to manage ongoing and ad-hoc analysis requests effectively.

  • Develop standardized processes for weekly and monthly reporting, ensuring consistency and alignment across teams.

Understand and Optimize Our Data Infrastructure

  • Build a working knowledge of Moxie’s data model, leveraging platforms like Omni and Snowflake to align analytics with business needs.

  • Identify opportunities to incorporate data science models, such as churn predictors or performance forecasters, to solve critical business challenges.

Who You Are

  • Experience and Expertise:

    • 3+ years in data analytics or a similar role, with experience working in startups or high-growth environments. Backgrounds in strategy or business consulting are a plus but not required.

    • Proven track record of delivering impactful insights, significant contributions as an IC, and driving data-informed decisions at a strategic level.

  • Strategic Thinker with Strong Analytical Skills:

    • Adept at bespoke data analysis, synthesizing insights, and connecting findings to business priorities.

  • Comfortable with Data and Tools:

    • Experience working with SQL and tools like Tableau, Looker, or similar platforms for creating dashboards and visualizing insights.

    • Ability to navigate data and collaborate with technical teams as needed, without needing to be a data engineer.

  • Exceptional Communicator:

    • Skilled at distilling complex data into compelling, actionable narratives for diverse audiences, including executive teams.

  • Entrepreneurial Mindset:

    • Thrives in ambiguity, takes ownership of projects, and excels at driving clarity in a fast-paced environment.

At Moxie, we believe in creating a workplace where everyone feels valued and included. We encourage people of all backgrounds, experiences, and perspectives to apply to our jobs. If you require any accommodations to fully participate in the interview process, please let us know—we’re happy to assist.

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Average salary estimate

$105000 / YEARLY (est.)
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$90000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Business Analyst, Moxie

At Moxie, we're on a mission to empower entrepreneurs in the aesthetics industry with a mix of software and services, and we’re excited to announce that we’re looking for a Senior Business Analyst to join our growing team in Brooklyn! In just under two years, we've blossomed from a budding idea into a robust team of 50, firmly positioned in the top decile of growth. As our first dedicated analytics hire, you'll play a fundamental role in shaping our data strategy and delivering impactful insights that drive decision-making. Your experience will be vital in developing predictive models, analyzing trends, and collaborating with key stakeholders to inform our business strategies. Specifically, you will create tools that not only enhance internal processes but also empower our customers' understanding of their performance metrics. If you're a strategic thinker who can translate complex data into actionable narratives and thrive in a high-output, remote-first environment, then Moxie is the place for you. This is a unique opportunity to lead the analytics function from the ground up, making a significant impact on our business model and client success. Join us, and help us continue to grow and shape the future of aesthetics entrepreneurship!

Frequently Asked Questions (FAQs) for Senior Business Analyst Role at Moxie
What responsibilities does a Senior Business Analyst at Moxie have?

The Senior Business Analyst at Moxie is responsible for spearheading business and product analytics efforts. This includes developing predictive models, analyzing key trends, building client retention dashboards, and influencing strategic decisions with data-backed recommendations. You will collaborate with various teams to design valuable reporting tools and processes that facilitate data accessibility and usability.

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What qualifications are needed for the Senior Business Analyst position at Moxie?

To qualify for the Senior Business Analyst role at Moxie, candidates should have a minimum of 3 years of experience in data analytics or a related field, ideally within a startup or high-growth environment. Proficiency in SQL and tools like Tableau or Looker, along with strong analytical skills and the ability to communicate complex data clearly, are essential for success in this role.

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How does the Senior Business Analyst impact Moxie's strategic decisions?

The Senior Business Analyst at Moxie plays a pivotal role in shaping strategic decisions by delivering high-impact insights derived from data analysis. By evaluating the effects of marketing initiatives and providing leadership with actionable recommendations, you contribute to the overall strategy and effectiveness of the company’s operations.

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Is Moxie open to diverse backgrounds for the Senior Business Analyst role?

Absolutely! Moxie is committed to creating an inclusive workplace and encourages candidates from all backgrounds and experiences to apply for the Senior Business Analyst role. The company values diverse perspectives which contribute to our innovative and dynamic environment.

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What tools and technologies does a Senior Business Analyst at Moxie use?

In the Senior Business Analyst position at Moxie, you'll mainly work with SQL, Tableau, and Looker for data visualization and analysis. Additionally, familiarity with platforms like Omni and Snowflake for understanding data infrastructure is beneficial in aligning analytics with business needs.

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Common Interview Questions for Senior Business Analyst
What experience do you have with data analytics and predictive modeling?

When answering this question, highlight specific projects where you used data analytics to drive decisions or forecast trends. Describe the models you built, the tools utilized, and the outcomes of these projects to demonstrate your analytical capabilities.

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How do you prioritize requests for data analysis from different teams?

In your response, emphasize your strategic thinking process and how you assess the potential impact of each request. Discuss your method for categorizing requests based on urgency and alignment with business goals to ensure the most critical needs are met first.

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Can you explain a situation where your analysis significantly influenced a business decision?

Use the STAR method to describe a situation where your analysis directly led to a strategic business decision. Explain the context, the analysis performed, the insights derived, and the tangible impact on the organization, demonstrating your analytical influence.

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What tools are you comfortable using for data visualization?

Detail the specific tools you've worked with, such as Tableau, Looker, or others, and provide examples of how you've utilized them to create impactful dashboards. Discuss your approach to ensuring that visualizations effectively communicate key insights to stakeholders.

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Describe your experience with cross-functional collaboration.

Talk about your collaborative experiences with teams such as Product, Marketing, or Sales. Provide examples of how your analytical insights supported their initiatives and the value found in fostering collaborative relationships across the organization.

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How would you handle ambiguity in data or unclear requests?

In your answer, demonstrate your problem-solving skills by discussing how you would seek clarification, ask probing questions, and possibly conduct preliminary analyses to help uncover the core issues. Highlight your adaptability in navigating uncertain situations.

Join Rise to see the full answer
What strategies do you use to ensure data accuracy and integrity?

Discuss specific practices you follow to verify data accuracy, such as implementing systematic checks, cross-referencing data from different sources, and continuous monitoring of datasets to support your commitment to reliable analysis.

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How do you approach presenting complex data to a non-technical audience?

Describe your method for simplifying complex data narratives, emphasizing clarity and storytelling in your presentations. Mention techniques like using analogies, tailored visual aids, and focusing on actionable insights that resonate with your audience's needs.

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Have you ever incorporated data science models in your analyses? If so, how?

Provide examples of data science models you’ve either utilized or developed, explaining their relevance to specific analyses. Discuss your approach in integrating these models to solve business challenges and optimize results.

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What do you believe are the key metrics for evaluating business performance in a company like Moxie?

Share your insights on which metrics are crucial for Moxie's business model, like customer retention rates, revenue growth, and customer satisfaction scores. Explain how these metrics tie into strategic goals and operational efficiency, showcasing your understanding of the industry.

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Moxie is a modern marketing solutions agency that expertly leverages the value of data, content and technology to help our clients grow. We push the boundaries of what's possible to outperform the competition in the areas of strategy, creative, so...

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Full-time, remote
DATE POSTED
December 11, 2024

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