Clerical Assistant 3 - job 2 of 2

THIS POSITION IS POSTED IN ACCORDANCE WITH THE
AFSCME COLLECTIVE BARGAINING UNIT

Indiana University of Pennsylvania invites applicants for a Clerical Assistant 3 position.

The Clerical Assistant 3 in the Financial Aid Office provides assistance to students and families regarding the financial aid process via telephone, email, and in-person at the student service desk located in Clark Hall. This position is responsible for managing the Financial Aid Office’s letter generation processes and completing scholarship request forms from outside agencies. The Clerical Assistant 3 will assist in NSLDS transfer monitoring, reviewing FAFSA records in suspense, updating student financial aid records when a student will not attend, and maintaining the office’s website. The Clerical Assistant 3 must bring a student-centered approach to their work and have exceptional customer service skills.

WORK SCHEDULE:
Monday - Friday

Minimum Education and Training

• One year as a clerical assistant 2 or

• One year of moderately complex clerical experience; or

• An equivalent combination of experience and training.

The work of this position occurs in a typical office environment. Although infrequent, periods of heavy exertion may occur. Incumbent must have the following abilities:

• Ability to travel to field locations and meeting/training sites by motor vehicle when required.
• Communicate both orally and in writing to issue, receive and carry out instructions and orders effectively and to convey information to a variety of co-workers and the general public.
• Use a variety of common office machines such as telephones, calculators, copiers, computer terminals, keyboards, video display terminals, auxiliary printers and similar equipment.
• Perform manual duties such as lifting and carrying various weight limits.
• Operate office equipment which may require stooping, kneeling, bending, stretching and prolonged standing.
• Provide assistance and guidance to internal and external customers.
• Follow oral and written instructions.

You will receive a confirmation email when your application has been successfully submitted.
Committed to excellence through diversity, IUP is an equal opportunity employer M/F/H/V and is a proud member of the State System of Higher Education.

All offers of employment are subject to and contingent upon confirmation of work eligibility and satisfactory completion of all pre-employment background checks.

For an overview of IUP benefit information available for AFSCME employees, please click on the link below:
http://www.passhe.edu/inside/HR/syshr/benefit_highlights/PEBTF_Highlights.pdf (Download PDF reader)