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Job OverviewWe are looking for a singular Lead Product Marketing Manager to join our team. In this role, you will be focused on solving one of the most difficult riddles in PMM: How do you create the right positioning and messaging to effectively market an everything app? You will have direct access to senior leadership and work closely with cross-functional teams to help the entire organization tell the right story.Key ResponsibilitiesPositioning & Messaging:Identify key points of differentiation from alternative products, as well as supporting information (use cases, value props, etc.) and create new (or update existing) messaging across a variety of surfaces (web pages, in-product, email, and more).Create use-case stories:End-to-end explanations to help users understand how all the elements of ClickUp come together to make their lives better.Set up Audience segmentation:For launches and releases, understand clusters of recipients and how to put them in the appropriate buckets for announcement communications.Cross-functional coordination:Work closely with Brand & Creative, Product Management & Design, Growth, Lifecycle, Integrated Campaign, Data & Analytics, Research, CX, and other teams.Key AbilitiesCommunication:People compliment you on your writing skills. You naturally write in a conversational, human voice—you don't sound like a corporation. Or an AI Chatbot. You make the complex feel simple. You know when (and how) to be concise. You know when to elaborate and how to persuade. You instinctively communicate with stories.Compassion:Your approach to marketing is user-centric. You understand that different people in different roles need different messaging and different delivery channels. Your teammates and cross-functional partners would be sad if they didn't get to work with you anymore.Competence:You understand Product-Led Growth (PLG). You care about how products work. You are notably high agency, take initiative, and have a bias for action. You can work autonomously. You like rapid experimentation and testing things out. You take pride in your attention to detail. You're always prepared to back your decisions with data and align your goals around metrics that ladder up to business impact.Perspective:You know that great writing, content, positioning, and messaging all come from taking a stance. You take a 'strong opinions, loosely held' approach. You have varied experience, so you can see things from different angles. You think through things deeply.Passion:You freakin' love being a marketer/PMM. You authentically enjoy the craft, and probably spend some of your free time developing skills and consuming content that makes you better at your job. You're a lifetime learner, always investing in yourself.Persistence:You are extremely flexible and resilient in new and ever-evolving situations. Youlikechange. You have a growth mentality.Preferred Qualifications:Experience at a PLG SaaS company (or experience in B2BandB2C)Experience working closely with C-suite execs & senior leadershipExperience as a freelancer, independent contractor, early-stage startup employee (or founder!)Experience in other marketing functions, besides PMMExperience as a content creator and audience builderDeep understanding of product fundamentalsThis role will NOT be focused on the following:Sales enablement or a Sales-led Motion (You'll be working more closely with Product and other Marketing teams)Enterprise audiences (You'll be more focused on SMB and Mid-Market)Conducting market research (But you'll work with that team)Traditional B2B or "big tech" PMM playbooks (You'll need to think like a B2C marketer)Hands-off leadership (You'll need to be in the weeds and executing)Pricing and packaging (But you'll work with that team)"B2B voice" or jargon (Please, just don't)#LI-remote#LI - MC2#J-18808-Ljbffr
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What You Should Know About Lead Product Marketing Manager, ClickUp

Join us as the Lead Product Marketing Manager at our dynamic company located in California, MO, where you can put your unique skills to the test in a fast-paced environment. In this exciting role, you'll tackle the challenge of positioning and messaging for our versatile everything app. With direct access to senior leadership, you’ll collaborate with various cross-functional teams, curating narratives that resonate with our audience. Your main responsibilities will involve identifying key differentiation points from our competitors, crafting compelling use-case stories that highlight the seamless integration of ClickUp's features, and segmenting audiences for effective launch communications. You’ll bring a user-centric approach to marketing, understanding the unique needs of diverse roles and backgrounds. We value passionate individuals who thrive in a collaborative setting and are able to adapt quickly to evolving challenges. If you love communicating through storytelling, experimenting with new ideas, and possess an intrinsic understanding of product-led growth, this role is for you! We are looking for someone who embraces change, is persistent in overcoming obstacles, and enjoys being deeply involved in the action. Get ready to make a significant impact and share your passion for marketing with us!

Frequently Asked Questions (FAQs) for Lead Product Marketing Manager Role at ClickUp
What are the key responsibilities of the Lead Product Marketing Manager at our company?

The Lead Product Marketing Manager will focus on creating compelling positioning and messaging for our everything app. Responsibilities include crafting use-case stories, segmenting audiences for launches, and coordinating with various teams to ensure clear communication that resonates across all platforms.

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What qualifications are preferred for the Lead Product Marketing Manager position?

We prefer candidates with experience at a PLG SaaS company, familiarity with C-suite executives, and a strong background in various marketing functions beyond just product marketing. Ideal candidates should also have a deep understanding of product fundamentals and excellent communication skills.

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How does the Lead Product Marketing Manager collaborate with other teams?

The Lead Product Marketing Manager collaborates closely with Brand & Creative, Product Management & Design, Data & Analytics, and Research teams, ensuring that all facets of product marketing are aligned and effectively communicated across the organization.

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What skills are essential for the Lead Product Marketing Manager role?

Essential skills for the Lead Product Marketing Manager include outstanding writing and storytelling abilities, user-centric thinking, a solid grasp of Product-Led Growth strategies, and the ability to work autonomously while being open to experimentation and rapid testing.

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What unique challenges might the Lead Product Marketing Manager face?

The unique challenges include creating messaging for a diverse audience, distinguishing our app in a competitive market, and adapting quickly to changes in strategy or product features while ensuring that marketing efforts remain consistent and effective.

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How does the Lead Product Marketing Manager's role differ from traditional PMM approaches?

This role is less focused on traditional B2B sales enablement and more centered on user-centric storytelling, embracing a B2C marketing mentality that emphasizes engagement and relatability rather than jargon and typical corporate language.

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What aspects of marketing will the Lead Product Marketing Manager NOT focus on?

The Lead Product Marketing Manager will not focus on sales enablement or enterprise audiences, nor will they be responsible for conducting market research or pricing/packaging strategies. Instead, the role emphasizes collaboration with product teams and hands-on execution.

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Common Interview Questions for Lead Product Marketing Manager
Can you describe a successful positioning strategy you implemented in a previous role?

When answering this question, share specific examples of how your positioning strategy led to measurable success. Highlight the insights you gained from audience segmentation and how you crafted messaging that resonated with your target market.

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How do you approach audience segmentation for a product launch?

Explain your methodology for identifying and segmenting audiences based on demographics, needs, or behaviors. Discuss how this segmentation guides your messaging and communication strategies during a product launch.

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What is your process for developing use-case stories?

Outline the steps you take to gather insights from users and data analytics to create compelling use-case stories. Emphasize the importance of relatable narratives that help users grasp product benefits and functionality.

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Can you provide an example of how you've collaborated with cross-functional teams?

Share an example that illustrates your teamwork skills, detailing your role in a project, the teams involved, and how open communication and collaboration helped achieve a successful outcome.

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How do you stay updated with the latest marketing trends and technologies?

Discuss your habits regarding continuous learning, such as following industry blogs, attending workshops, and networking with other professionals to ensure that your marketing strategies remain fresh and effective.

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How do you measure the success of your marketing campaigns?

Describe the key performance indicators (KPIs) you focus on, such as engagement rates, conversion metrics, and user feedback. Offer examples of how you've analyzed these metrics to improve future campaigns.

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What role does storytelling play in your marketing strategy?

Elaborate on how you use storytelling to create emotional connections with your audience, simplify complex messages, and enhance the effectiveness of your marketing efforts. Share specific examples where storytelling was impactful.

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How do you handle feedback on your messaging or positioning?

Explain your approach to receiving feedback, emphasizing the importance of an open mindset and willingness to iterate on your ideas to improve messaging and ensure alignment with user needs.

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What challenges have you faced in product marketing, and how did you overcome them?

Use this opportunity to recount a specific challenge you encountered, detailing the steps you took to address it. Highlight your problem-solving skills and adaptability in navigating obstacles.

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How do you balance creativity with data-driven decision-making?

Discuss the synergy between creativity and data in your marketing strategies. Describe how you leverage analytics to inform creative decisions while still allowing space for innovative ideas and experimentation.

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Full-time, remote
DATE POSTED
November 29, 2024

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